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Custom Comfort Air

Heating and Air Conditioning, Plumbing, Air Duct Cleaning,

About us

We professionally install, service and repair HVAC systems. Hvac contractor, air conditioning repair service, heating contractor, heating repair, air conditioning contractor

Business highlights

56 years of trusted experience

Services we offer

We professionally install, service and repair A/C and Heating systems. We have been serving Fort Bend and surrounding counties since 1969. Give us a call today.

Services we don't offer

Plumbing

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.688 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
9%
3
2%
2
1%
1
7%


Rating CategoryRating out of 5
quality
4.7
value
4.4
professionalism
4.7
responsiveness
4.8
punctuality
4.9
Showing 26-50 of 88 reviews

Pat C.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
Terry performed the tune-up and inspection indoors and outdoors. He found no problems with our six-year-old air conditioning system. He was polite, did not act like he was in a hurry, and was willing to answer all our questions. We had never used Custom Comfort Air, but will use them again in the future!
Description of Work: Terry did a "tune-up" which included a 15 point inspection of the air conditioning system which is normally $129.00 but the Angie's List deal was $49.00.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Neil T.
03/2014
4.0
heating & air conditioning/hvac
  + -1 more
I purchased a Big Deal coupon for this company. It was fine. He came to do a tune-up and he found that I was low on Freon and that the reason that it was gone was there a leak. The leak was having that part, and the part needed to be replaced. It was fine. There is no way for me to verify what they did, I don't know how much those things cost. The job was fine.
Description of Work: I used Custom Comfort Air for Spring A/C cleaning and a safety inspection. He replaced a part that he said was broken and he filled Freon.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$400

Regina B.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
The Freon was low and 2 pounds were added. The company ordered a special filter and returned on July 18th to install it. They did very neat and clean work; did a fantastic job. I will use them again and refer to a friend.
Description of Work: On July 03, 2013, Custom Comfort Air checked out operation of A/C system, drained lines, checked air flow and Freon, washed coil, and inspected electrical components.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$283

Michiel N.
10/2013
5.0
heating & air conditioning/hvac
  + -1 more
I needed something a lot less complicated and they did what I needed in a short period of time.
Description of Work: Replaced my thermostat.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$291

Perla A.
09/2013
5.0
heating & air conditioning/hvac
  + -1 more
Trevor did the Tune up and gave us a lot of information and advise about our AC Unit. Fair and honest,Very professional,
Description of Work: Tune up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Lisa and David P.
06/2013
5.0
heating & air conditioning/hvac
  + -1 more
Custom Comfort provided bids for 3 different AC system replacements with different efficiencies and cost. The bids were complete and lower cost than other bids we had received for comparable systems. Their staff was responsive to our questions and request for some additional information about noise levels for two different condensing units. The outside and attic installation were completed on the scheduled day. The installers were punctual and conscientious about using shoe covers when they came into the house. All the old material was removed and the new furnace unit was securely braced. Custom Comfort made a follow-up visit about 2 weeks later to check the Freon pressure and ensure that the unit was working properly. We are impressed with their work. The old unit was about 19 years old, so we decided to go ahead and replace it with a higher efficiency unit. We have another 5-ton unit that we will consider replacing net year and Custom Comfort will be our first stop.
Description of Work: Replaced old 2.5 ton AC condensing unit, gas furnace and blower with higher efficiency unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,900

Theresa S.
05/2013
5.0
heating & air conditioning/hvac
  + -1 more
We ended using someone else, but they were fine to deal with.
Description of Work: They gave us a bid to replace an AC system.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

LAMONT D.
05/2013
5.0
heating & air conditioning/hvac
  + -1 more
The employees were very professional and courteous. They did a great job installing the a/c and it worked perfectly. Also, the price was very reasonable considering the magnitude of the job. I highly recommend this company.
Description of Work: They installed a second a/c unit in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,800

Cecil's L.
05/2013
5.0
heating & air conditioning/hvac
  + -1 more
They were very courteous, nice, and charged a reasonable price.
Description of Work: They repaired our AC unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

William B.
05/2013
5.0
heating & air conditioning/hvac
  + -1 more
The estimate was a bit pricey, but they were professional.
Description of Work: They gave me an estimate for the replacement of the indoor and outdoor AC units.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0


William C.
05/2013
5.0
heating & air conditioning/hvac, insulation
  + 0 more
They were very responsive, were willing to work with us on the final purchase price, arrived on time, were very respectful of our property, wore little shoe protectors on their shoes each time they came in the house and so forth. They completed the work exactly as planned, on time and we also had them add some blown in insulation to our attic. Great company, super people and all tighter as pleasant an experience can be when one is faced with spending over a thousand dollars that we had not planned on spending quite yet.
Description of Work: We had them replace our entire heating and air-conditioning system including a new digital thermostat, new duct work, a new compressor, hear exchanger and plenum.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Tom H.
04/2013
5.0
heating & air conditioning/hvac
  + -1 more
Very professional, very fast and clean work. Will absolutely use them in the future.
Description of Work: I called for a checkup, and they did exactly that without any upsell! And then I called them back when I wanted a new thermostat installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Rafael S.
04/2013
5.0
heating & air conditioning/hvac
  + -1 more
I spoke with Heather and they were very responsive. They called me back quickly and said that someone was in my area and would be able to come to my house this morning. Everytime I spoke with rep the price was increasing and increasing until he said I need a new Air condition unit
Description of Work: I called them this morning to get set up for service.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Mary L.
02/2013
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
They were excellent - that was an excellent big deal. They were very prompt and they did everything that I paid them for and everything else that I needed them to do. They were excellent and did not overcharge me at all. The guy was so nice; he said he was not going to charge me for anything that I don't need. This is a new house but I still wanted it checked, and the only thing he found was a valve that needed to be put in. If anybody were to ask me if I know any air conditioning people I'm going to give out their name.
Description of Work: I purchased a big deal from Custom Comfort Air.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Debbie M.
09/2012
5.0
heating & air conditioning/hvac
  + -1 more
Cody and his team was a pleasure to work with. Carl and his team arrived on time and were very professoinal and answer all my questions and did a great job! Carl did a followup visit and made adjustments to my satisfication! Will recommend them to my friends!
Description of Work: Replaced entire AC/Heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,800

Response from Custom Comfort Air
The Customer had done what most homeowners do and recieved multiple estimates on the replacement of her Air conditioning and heating system. After recieving all of the information she decided that Custom Comfort Air was the best company to proceed with based on a number of factors; competitive pricing, guarantees that gave her piece of mind knowing that we would be there for her long after the equipment was installed, and the fact that we do NOT use any outside contractors to perform the installation of the equipment. As she stated we made sure that she was 100% satisfied with the install and now we just can't wait to see how much she is going to save on her energy bills next summer. Thank you again Customer for the opportunity to earn your business.

John F.
08/2012
5.0
heating & air conditioning/hvac
  + -1 more
The job was very well done, very professional. We couldn't have been more pleased. As a bonus, our August electric bill was the lowest that it's ever been and the hot areas that we had in our home no longer exist.
Description of Work: Replaced our 14 year old A/C compressor and 28 year old (original) A/C and heating system in the attic with a new Amana 2 stage system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Response from Custom Comfort Air
Member, Our goal is to make sure that the homeowner is always 100% satisfied with their investment and our great team of installers, technicians and our super install manager Karl always makes the installation process a great experience. We are glad that we met and exceeded expectations for you!! Custom Comfort Air sincerely thanks you for your business.

LAMONT D.
08/2012
5.0
heating & air conditioning/hvac
  + -1 more
I've always had good experiences with this company. The employees are always professional, courteous and knowledgeable. I highly recommend this company!
Description of Work: Freon was added to my A/C unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gauri S.
08/2012
4.0
heating & air conditioning/hvac
  + -1 more
They were pretty good. We did not have any complaints about the service they provided.
Description of Work: They came out and checked on the Heating and A/C Unit.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Cecil's L.
08/2012
4.0
heating & air conditioning/hvac
  + -1 more
I was very satisfied with their service and the price was reasonable.
Description of Work: They came out and did some work on our A/C unit and replaced a capacitor.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Karen C.
08/2012
5.0
heating & air conditioning/hvac
  + -1 more
I have been very happy with their service and they are always good about showing up when they say they are going to show up.
Description of Work: They have done some repairs to an A/C unit for me. They most recently changed a capacitor.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John G.
08/2012
5.0
heating & air conditioning/hvac
  + -1 more
They were wonderful and I would not use anyone else. I also called them again when my mother needed some work done on her A/C unit.
Description of Work: They replaced all of the duct work in my attic. They also did some work on my A/C unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Janice M.
08/2012
5.0
heating & air conditioning/hvac
  + -1 more
They are very dependable. They are easy to get a hold of and always get back to you right away.
Description of Work: They usually do the maintenance on my A/C unit for me. They have also come out and cleaned the coils on the A/C unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

DAVID E.
08/2012
5.0
heating & air conditioning/hvac
  + -1 more
They are very professional. They are quick and courteous. They do good work and their price is always fair.
Description of Work: They came out and fixed a capacitor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sid J.
07/2012
5.0
heating & air conditioning/hvac
  + -1 more
Work completed in one day. System is one year old and works good.
Description of Work: replaced central ac system complete

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Response from Custom Comfort Air
Thank you for taking the time to share your experience with our company.

Christine R.
08/2011
5.0
heating & air conditioning/hvac
  + -1 more
They showed up at time promised & worked till late getting all the work done. Came back next day & re checked everything, make sure we were happy! I have no complaints at all.
Description of Work: We had a whole new Ac/ Heat Trane system put in. I had 6 companies to choose from & we went with them because they had the best price for everything we wanted. We had all new Duct work done also! They were very professional. We are very happy with our new System.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Contact information

1821 Cottonwood School Road, Rosenberg, TX 77471

http://www.customcomfortair.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*

Trade License Number
TACLB27392E
Trade License Locale
Texas
Trade License Authority
State of Texas
Trade License Expiration
10/25/2016

Eco-friendly Accreditations

LEED Accredited Professional
Yes
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Air Duct Cleaning,
Insulation,
Drain Cleaning,
Water Heaters,
Solar Panels,
Water Filtration and Softening

FAQ

Custom Comfort Air is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Custom Comfort Air accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Custom Comfort Air offers free project estimates.
Yes, Custom Comfort Air offers eco-friendly accreditations.
Yes, Custom Comfort Air offers a 10% senior discount.
No, Custom Comfort Air does not offer emergency services.
Yes, Custom Comfort Air offers warranties.
Custom Comfort Air offers the following services: We professionally install, service and repair A/C and Heating systems. We have been serving Fort Bend and surrounding counties since 1969. Give us a call today.
Plumbing

Contact information

1821 Cottonwood School Road, Rosenberg, TX 77471

http://www.customcomfortair.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed