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Custom Comfort Air

Founded 1969 • With Angi since February 2006

4.6

(87) Verified Reviews

Description

We professionally install, service and repair HVAC systems. Hvac contractor, air conditioning repair service, heating contractor, heating repair, air conditioning contractor...

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Ductz of the Houston Bay Area

5.0

(8) Verified Reviews

Ductz of the Houston Bay Area

DUCTZ Professionals are certified, qualified and trained professionals who use proprietary techniques to clean, recondition and restore heating, ventilation and air conditioning (HVAC) systems. DUCTZ professionals are industry-leading advocates for applying stringent indoor air quality (IAQ) standards to HVAC systems. Through superior air duct cleaning and HVAC restoration, we improve IAQ by helping to bring HVAC systems back to their peak efficiency, leaving our customers with cleaner air to breathe.

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Offers by Ductz of the Houston Bay Area on Angi

Verified Reviews

A few reviews for this pro…

1.0

08/29/2020

Aug 23: A/C not cooling within a month of replacing TXV valve, refrigerant and evaporator coil The installer of our Lennox systems, Custom Comfort Air, came out in late July after we called in for frozen evaporator coil. The diagnosis was a broken TXV value. They confirmed that there was no refrigerant leakage. The condenser unit was fine and blowing warm air. They replaced TXV value along with al...

DESCRIPTION OF WORK
Lennox A/C Repair

CATEGORY heating & air conditioning/hvac

5.0

07/17/2019

Very good. On time and knowledgeable

DESCRIPTION OF WORK
A/C Installed

CATEGORY heating & air conditioning/hvac

1.0

10/11/2017

Do not do business with this company. Two years ago had both my AC units replaced by them. Almost $17,000 with a 10 year warranty. In two years I have had to call them for 5 breakdowns. They send techs that are complete idiots,(except for one guy Terry), you pay $99 for them to diagnose the problem and fix it. And it breaks down again. But you have to pay $99 again even though it is a related prob...

DESCRIPTION OF WORK
Replace both AC units in the house

CATEGORY heating & air conditioning/hvac

SERVICE PROVIDER RESPONSE

We are sorry to hear about this customer's frustrations. After reviewing the history on his account, we found several false statements noted in his review. He had 2 systems installed 3 1/2 years ago. He had a low pressure switch go bad in June 2016 which we paid his deductible and did not charge him anything as a courtesy. Almost a year later, one if the coils needed to be replaced and he paid onl...
5.0

09/18/2017

Tyler has always done an excellent job for us. He is prompt, courteous and efficient.

DESCRIPTION OF WORK
Had them check the air conditioning system for the semi annual check.

CATEGORY heating & air conditioning/hvac

2.0

08/22/2017

Defective Lennox A/C unit needs to be replaced. Parts and labor are under 10 year warranty. I paid $99 for a diagnostic test on May 11, 2017 and found that BOTH LENNOX A/C coils needed to be replaced. I also paid $49 for one A/C coil on May 19, 2017 and $49 for one compressor to be replaced on May 23, 2017. This was the deductible. This was completed in May 2017 for only one A/C coil though both c...

DESCRIPTION OF WORK
Defective Lennox A/C unit needs to be replaced.

CATEGORY heating & air conditioning/hvac

SERVICE PROVIDER RESPONSE

Customer states that he paid one diagnostic fee of $99 on May 11 and the tech found both systems to have bad coils. As noted clearly on the May 11 invoice, the tech found the downstairs coil was NOT low on Freon. There was a leak in the coil on the upstairs system only. We waived the $99 diagnostic fee for the downstairs coil as a courtesy. Because the downstairs system had not failed, it would no...

Services Offered

We professionally install, service and repair A/C and Heating systems. We have been serving Fort Bend and surrounding counties since 1969. Give us a call today.

Services Not Offered

Plumbing

General Information
Free Estimates
Yes
Eco-Friendly Accreditations
Yes
Payment Options
MasterCard, American Express, Discover, Check, Visa, Financing Available
Senior Discount
10%
Emergency Service
No
Warranties
Yes