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Service Contractors Of Texas Inc

About us

Heating & Air Conditioning, Thermostats, Water Leak Detection, Air Conditioning Systems - Cleaning, Heating Equipment & Systems Cleaning & Repair, Air Conditioning Contractors & Systems, Air Conditioning Repair, Ventilating Contractors, Heating Equipment, Heating Contractors, Heat Recovery Equipment & Systems, Heat Pumps, Heat Exchangers, Contractors - General

Business highlights

Emergency services offered
45 years of experience

Services we offer

Heating and air conditioning cleaning, air handlers, comfort controls & garage heaters., heat pumps, indoor air quality systems, maintenance includes air conditioners, packaged units, repairs

Amenities

Emergency Services

Yes

Accepted Payment Methods

  • CreditCard
Reviews
2.614 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
36%
4
0%
3
7%
2
0%
1
57%
Showing 1-14 of 14 reviews
Srinivas T.
Jun 2025
1.0
$750
These guys are the worse HVAC contractors in Texas. They work with American Home Shield and we called them to help check a thermostat and they came in and charged close to 1000 USD for checking a thermostat. They completely ripped the wiring and held us hostage until we accepted their fee apart from the service charge before it was fixed. We had another technician come in and fix it in 10 mins

Ryan _.
May 2025
1.0
$2,500
I was referred to them by my home warranty, AHS. My compressor was grounded, and it cost me $2500 to have the compressor replaced and charged with refrigerant. Five months later the compressor was grounded again, meaning they made no effort to identify what caused the grounding in the first place and fried a perfectly good compressor. When I called to tell them, they were completely disinterested and told me to go through AHS and I can request them. Yeah right. They were amateurs and lazy. Find someone more competent for your next job.

Josh R.
Aug 2024
1.0
$2,000
The owner of this business (ROBERT F BUIS JR) who goes by 'JR' is one of the rudest individuals I have ever encountered in the HVAC business. Avoid this business at all costs - they will not perform the necessary work & they are only interested in shortcuts & overcharging. Awful owner & awful business

Harmeet S.
Aug 2024
1.0
$1,400
service contractors of texas inc .I'm giving a single star because giving a ZERO isn't an option. They were sent via AHS to repair an AC. They charged me $1400, didnt fix the problem and despite being within the 30 day warranty refused to come back and take a look at the AC sighting no-mechanical failure. Per the owner, 85F is a perfectly normal temperature to have inside the house when it is 95F outside (even if the AC is set to 60F and not blowing cold air). May logic RIP.

Manish M.
Jun 2024
1.0
$1,430
I got AC valve & freon changed but after few days freon gone and when called they said they can't repair it in very rude manner.

Judy C.
May 2023
5.0
Yes, I recommend this pro
$6,850
These guys are the best in the business! Hats off to Charlie and Teresa! The installers (Nick, Omar & Joel) were amazing. Professional, neat, timely, and friendly. They replaced my entire AC and were out by noon! I can't say enough about how great they are. Teresa walked me through everything and the installers explained everything to me. If you want the best - call them!

James T.
Dec 2022
1.0
Was assigned Service Contractors Inc by Amer Home Shield for furnace work leading into artic weather (Dec 2022). They mentioned they follow Covid protocol, so we let them know we had a positive test, but was 10 days prior and would wear a mask as a precaution even though we were outside the CDC guidelines of isolation. Tech arrived, not wearing a mask himself, and refused to enter when he saw my wife wearing a mask. Even after explaining, he refused. In a subsequent call with the owner, he proceeded to call my wife a f'ing b*tch b/c she was upset they left us high and dry. We've got 2 little children in the house, so understandably so. The Tech also submitted they completed the work with AHS, then called and lied to AHS saying they are over booked and wouldn't be able to make the visit. I've never encountered such unprofessionalism in my life. For someone to verbally attack a mother is beyond belief. DO NOT USE THIS COMPANY. They do not care about the customer and have no service skills.

Marie F.
Jun 2022
5.0
Yes, I recommend this pro
The Service Technician was so professional and able to diagnose the problem so quickly, I offered to give him a hug! The entire company was great to work with! They ordered a part and came back the next day as promised. I appreciate SERVICE CONTRACTORS OF TEXAS INC DALLAS

Jennifer F.
Sep 2019
5.0
Yes, I recommend this pro
$100
The tech writer showed up on time and was more than knowledgeable. My boyfriend just got out of the hospital and there was no room or time fir the ac to go out. Charlie (the tech) was polite, was proficient with his knowledge of the equipment and was impressive at how quickly he resolved the problem. We’ve lived here since 1989 and have never had such good service from a company. I wish they worked on all appliances. An amazing service call experience! I highly recommend them.

Charles H.
May 2018
5.0
Yes, I recommend this pro
I would suggest you ask got Nick to do the work.

Richardo F.
Aug 2013
3.0
$75
On Sunday July 14 submitted request that AC be checked. From diagnosis it was found that the fuse in the outside panel was blown.
The technician did not have the proper fuse so he attempted to fix the issue by placing a smaller fuse panel inside of the original one. After completion the AC did work but the panel bock no longer closed.
When I saw this I mention that this is dangerous. Since the electrical panel is outside it is subject  to the environment and needs to be closed. The technician stated he would come back in several day to complete the repair.
They company failed to keep me informed that they where not planning to complete the repair. When I followed back why they stated the original panel was improperly installed. 
When I asked for some city code there was none given. Spoke to a supervisor who stated fuse panels should be installed so that they can easily be replaced. When I mentioned about what code put this as a requirement he stated that that is not how he would do it.
During call supervisor did not seem concerned that the work currently done may be a hazard since electrical box outside is open the the environment. During the conversation he also had a very defensive tone stating that he could not replace panel without potentially incurring collateral damage to the exterior of the structure. I mentioned that means he is unable to do the work but different from not being properly installed.
Since he was assigned by American Home Shield they stated that they defer to the expertise of the company assigned and since the original was stated that it was improperly installed there was nothing  they could do.
There was $75 paid for the temporary fix. Although the AC was repaired the fact that they are comfortable doing a repair where electrical wire is exposed is a concern.

Update 8/9/2013
After submitting report to the BBB the company sent technician to clean up install. After the technician came he was able to adjust the placement of the replacement panel and the box not closes

Reg P.
May 2013
1.0
$99
The "spring check up" was $99.90, which had been done in January for$158.00 and they had also recommended replacing the upstairs system. I have used Service Contractors and AHS since 2006 and they had replaced the other air handler in 2007 at cost to me of $1906.   I talked with three or four men in the office about AHS replacing the unit and that I thought $1906 was too high a labor cost in 2007 and that I had paid 158.00 already.  So the estimate comes in at  $4100 (A/C system $3100 and labor $1000) with AHS providing the air handler.  Angies has a special for the same system for $2600.  Nice way to treat a 7 year customer of Service Contractors of Texas; pocket $2600 ($1500 plus $900 credit from AHS for the air handler.

Larry C.
Apr 2013
5.0
Yes, I recommend this pro
$210
2012 review just shows that a good company can get a bad review depending on the circumstances. I did notice in that customer's review, there was no indication that the problem was not fixed, even though she was upset that the service
folks did not go into the attic.
I used this company several years ago before I was a member of Angie's list and they performed
admirably then also. It was cold in Dallas even in late April this time around so I was pleased Service Contractors
was able to not only provide same day service but to fix the problem same day as well.
I called these folks because of the excellent service provided back in 2010 and they did not
disappoint. Fees were a little high but you don't mind paying a little more for this kind of service when
there are so many shisters on the market. Highly Recommend Service Contractors of
Texas in Rockwall Texas. Make sure you get the right one when calling. There are several
Service Contractors on Angie's list.

James D.
Jun 2012
1.0
$125
See above.
Response from Service Contractors Of Texas Inc
"The code requires and opening that is larger than the one in the home and there was no reason to enter the attic it was checked th week before, had not changed in a week..."

Licensing

State Contractor License Requirements

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FAQ

Service Contractors Of Texas Inc is currently rated 2.6 overall out of 5.

Service Contractors Of Texas Inc accepts the following forms of payment: CreditCard

No, Service Contractors Of Texas Inc does not offer free project estimates.

No, Service Contractors Of Texas Inc does not offer eco-friendly accreditations.

No, Service Contractors Of Texas Inc does not offer a senior discount.

Yes, Service Contractors Of Texas Inc offers emergency services.

No, Service Contractors Of Texas Inc does not offer warranties.