Doigg's Carpet Care & Restoration
About us
Doigg's Carpet Care and Restoration is family owned & operated. Our core focus centers around total customer satisfaction. We strive to be the best provider in quality carpet cleaning and related services. Our staff are uniformed technicians and employees of the company, not sub-contractors. When on site before starting the job, we will give you a firm quote on what you will be paying for our services so there will be no surprises as to cost. Additional fax - (972) 524-3304. Additional contact name - Stan Doigg, Cathy Doigg. Additional DBA - Doigg's Carpet Care Inc.
Business highlights
Services we offer
Residential & commercial cleaning of carpet, air duct, carpet stretching & patching, dryer vent, odor & smoke control, oriental rug, tile & grout, upholstery, water damage restoration & auto/RV cleaning.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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85% | ||
8% | ||
6% | ||
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"Hi [Member Name Removed], We want to thank you for your kind review, it really means alot! Please let us know if we can be of service in the future! Sincerely, Doigg's Carpet Care and Restoration"
We had used Doigg's a few years ago, and had very good results.This time we were not as impressed.
One guy came soon after we called to give us an estimate. Very professional and competent. Pri. ce seemed kind of high, but we had never had a carpet stretched before so were not sure how much work was involved.
Two guys came to do the work at the appointment time. They explained what they were going to do and how the stretching would work. It took about 2 hours to move furniture, stretch the carpet and move furniture back. Seemed like they worked hard and definitely did a good job.
After that they started on the cleaning. Shortly after they started the lead guy told us he had an emergency call and needed to be gone for a while to take care of it. The helper continued to clean. He seemed to get done very fast, and we were not sure he did a good job cleaning. The lead guy did not come back.
All together we are not sure we got a good job on the cleaning, although the carpet stretching was done well.
This is the third time we have used Doigg. They did a great job. I would use them again.
The customer service person who took my initial call was professional and courteous. I was given an approximate quote of the cost which was very near what it actually came out to be. She set up a time for me on the exact day that I needed it and worked with me on my time frames. We were moving into a new house and needed the work done before our furniture arrived and our window to get this done was limited. The man who showed up to do our work was on time, he was neat and well groomed and professional. He called about 30 minutes out to let us know he was on the way. The work took about 4 hours and he was on his way. He even gave us a bottle of carpet cleaning fluid as a house warming gift. The next day I got a call from their customer service person who was checking in to make sure everything was done to my satisfaction.
I am very pleased with the outcome of our carpet and the price was well worth it. I highly recommend them and will for sure use them again.
The crew called about fifteen minutes before the scheduled appointment time to say they were delayed in traffic and were seeking an alternate route. They were at the house within 5 to 10 minutes after the original appointment time. I very much appreciated the call.
Upon arrival, Joseph looked at the work to be done and gave me a quote which was very close to the estimate I had been given over the phone. He and his aide were very nice and professional. They estimated when they would have the job completed and went to work.
Before they left, Joseph checked to make sure I was pleased with the work and told us how to speed the drying process and when we could use the chairs and move furniture into the rooms.
We are VERY PLEASED with the results. The chairs are bright and new-looking and smell great. The carpets all look new again. Everything smells fresh and clean.
We will definitely call Doiggs the next time we need upholstery or carpet cleaned -- and we will request Joseph and his aide again!
Licensing
State Contractor License Requirements
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