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Dallas Bath and Glass, Inc.

Glass Shower Door or Enclosure Installation,

About us

"We pride ourselves on customer satisfaction." Dallas Bath and Glass, Inc is a leader in the Dallas Fort Worth area for professionally installed shower glass, mirrors, and commercial glass solutions. Located at the same address for over 15 years, we provide stability you're looking for in a company with a proven track record. Fast, friendly and professional service representatives provide quality customer service from your first call through installation. We will be available for any warranty issues, follow up questions or service needed down the road. Dallas Bath and Glass provides residential and commercial glass solutions, frameless shower glass, mirrors, storefront window glass, and glass entry systems.

Business highlights

29 years of experience

Services we offer

Frameless shower doors, frameless shower enclosures, custom mirror installation and removal, No shower door repair , commercial glass solutions, store fronts, commercial door entry systems, commercial office glass solutions , custom mirrors, and custom cut table top glass , new window and replacement window solutions residential and commercial

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.6123 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
72%
4
15%
3
4%
2
2%
1
2%

Filter reviews by service

Showing 1-25 of 123 reviews
Gayle C.
May 2020
5.0
Glass Shower Door or Enclosure Installation
Yes, I recommend this pro
$810
On-time, professional, knowledgeable, friendly, communicated well, priced fairly and cleaned up when they left. Would use them again.

Raegan R.
Apr 2020
5.0
Glass Shower Door or Enclosure Installation
Yes, I recommend this pro
This company was so easy to work with! Everyone I had contact with was very kind and answered a million questions I had! The price couldn t be beat and the install was effortless and it is beautiful!

Elizabeth T.
Dec 2019
0.5
$5,000
Bathtub to shower conversion - Bad experience. The shower floor that was tiled had a wave effect to it, their answer was to just tile over it. Unacceptable. Finally, they sent a tile layer out to rip it all out and completely re-tile the shower floor. The end result did meet with my approval. The drain, however, was not moved to the center of the shower as I was told it would be, the reason they gave me was your bathe dogs in this shower. Made zero sense. Cutouts for holding shampoo, etc. were warped and had to be redone. End result is a slope that everything slides off. Three, or four times per shower I am picking bottles off the shower floor. Warp still visible. Substantial dip in the main wall, tile had to be ripped out and redone, dip is still there and all the walls are different heights now. First time using shower, shower column flew out of the wall and is now bent. Plumbing not secured behind the wall and shook violently when running other appliances that use water. Had to hire someone else to come in and cut through the closet wall to get to the plumbing to secure it. The new shower valve I purchased they tried to install and broke a screw off inside and then tried to hide it by securing the handle on with mastic. Came right off in my hand. They subsequently came out with a new valve but could not figure out the correct position for hot and cold. Finally, after 3 attempts I asked them to leave and hired someone else who resolved the issue in 2 minutes. Shower curb is two inches too short, meaning if the plumbing ever backs up, my bathroom will flood. What really chaps me the most is they knew they were doing crummy work and tried to push it through anyway. They took my money and ran, and the owner does not care enough to even make good on this. He is in hiding would not recommend Dallas bath and glass Now the owner is saying they only provided the glass, which is false It appears to be a way around owning up to the disaster I am left with. Now water leaks out all over the bathroom floor and they will not return my calls or e-mail Time to sue.
Response from Dallas Bath and Glass, Inc.
"Response to review and comments by Elizabeth Tunnell You signed two contracts for services, first was from Buildu.com, LLC for Shower Remodel. Second was from Dallas Bath and Glass, Inc. I have interest in both of these Companies. Your emails admitted Shower Glass Enclosure installed by Dallas Bath and Glass, Inc was installed satisfactory. But you still refuse pay your invoice of $600.00 My records reflect the following dates: Buildu.com invoice dated 12/29/2014 amount of $4650.00 after adjustments. Job started sometime in January of 2015, and completed soon after. My records show we communicated with on the following dates beginning from your first email requesting us to return for warranty issues dated January 18, 2015 January 19, 2015 responded to your email, and returned to your home no less than 4 times working on your concerns. Some of which were not included in the scope of work. Each time you told my guys you were satisfied. I have also responded to your formal complaint with the North Texas BBB, 6/17/2015,6/19/2015,06/30/2015,07/1/2015, 07/11/2015: I agreed to Arbitration and to accept 100% of recommendations by Arbitration Board, you refused go to Arbitration meeting!. BBB closed the case on 07/28/2015 On 12/2019 You contacted my office and spoke to Whitney, giving her false name in an attempt to have us come to your home. I sent email dated 12/6/2019 Stating you declined the Arbitration over 5 years ago. I also sent you email about 2 weeks ago requesting good day and time to contact you to discuss a possible resolve, with no response from you. Elizabeth, I'm truly sorry you are still not satisfied, I'm not certain what more I can do or offer that has not been offered and/or suggested. Respectfully, George Martin Dallas Bath and Glass, Inc"

James B.
Apr 2019
5.0
Glass Shower Door or Enclosure Installation
Yes, I recommend this pro
$280
They were great. Very professional and friendly

Amy P.
Jan 2019
5.0
Glass Shower Door or Enclosure Installation
Yes, I recommend this pro
Did a great job. Exactly what I asked for. Great communication and timely service.

Rickey S.
Dec 2018
5.0
Glass Shower Door or Enclosure Installation
Yes, I recommend this pro
$1,500
They took very good care of me and very timely.

Clarence S.
Jun 2018
5.0
Glass Shower Door or Enclosure Installation
Yes, I recommend this pro
Their hardware was better

Corbett B.
May 2018
5.0
Glass Shower Door or Enclosure Installation
Yes, I recommend this pro
My experience with this company was awesome from start to finish.

Elaine D.
May 2018
4.5
Glass Shower Door or Enclosure Installation
Yes, I recommend this pro
$1,200
Great value for the price.

Kathy K.
Mar 2018
4.5
Glass Shower Door or Enclosure Installation
Yes, I recommend this pro

Jennifer S.
Mar 2018
5.0
Glass Shower Door or Enclosure Installation
Yes, I recommend this pro
George came over and did incredibly detailed measurements. He obviously knew is business. He was also very personable. The installers were amazing. They had to work around others in the house, they never complained and did an outstanding job. Our glass shower door fit perfectly and looks amazing! I would hire this crew again in a heartbeat.

Sarah M.
Feb 2018
5.0
Glass Shower Door or Enclosure Installation
Yes, I recommend this pro
$1,500
The process was easy from start to finish. Their price was among the lowest of four bids I received, and the finished product looks beautiful.

Ashley A.
Jan 2018
5.0
Glass Shower Door or Enclosure Installation
Yes, I recommend this pro
Great company to work with. I would hire them again.

Patricia C.
Sep 2017
5.0
Glass Shower Door or Enclosure Installation
Yes, I recommend this pro
$1,000
Great to work with!

Fareed S.
Apr 2017
5.0
Glass Shower Door or Enclosure Installation
Yes, I recommend this pro

Tom R.
Feb 2017
5.0
Glass Shower Door or Enclosure Installation
Yes, I recommend this pro
George Martin, the owner, is a very hands on contractor. He is very involved in every aspect of your project. He made a stressful process go very smoothly. The workmanship is the highest quality. He made sure the project was completed on time and within budget.

Jen M.
Jan 2017
5.0
Glass Shower Door or Enclosure Installation
Yes, I recommend this pro
Professional, beautiful, affordable work!
Response from Dallas Bath and Glass, Inc.
"ALWAYS NICE TO HEAR BACK FROM OUR CUSTOMERS, ITS THE ONLY WAY WE REALLY KNOW HOW TO IMPROVE. THANK YOU"

Steven M.
Dec 2016
5.0
Glass Shower Door or Enclosure Installation
Yes, I recommend this pro
Very professional and supportive. Punctual.
Response from Dallas Bath and Glass, Inc.
"GREAT TO HEAR BACK AND THANKS FOR THE COMPLIMENT"

Jen M.
Jul 2016
5.0
Glass Shower Door or Enclosure Installation
Yes, I recommend this pro
Such a quick, professional, easy process and my new shower is phenomenal!

Colin L.
May 2016
5.0
Glass Shower Door or Enclosure Installation
Yes, I recommend this pro
They were on time.

Leslie C.
Mar 2011
N/A
Yes, I recommend this pro
Prompt and professional service. I was late to the appointment and they waited for me.

John H.
Jan 2011
5.0
Yes, I recommend this pro
Timely completion of project

Donna S.
Nov 2010
4.0
Yes, I recommend this pro
On time and great work

Richey S.
Nov 2010
5.0
Yes, I recommend this pro
They were very professional and courteous. They arrived early and installed my window quickly. I couldn't ask for more. I''m very satisfied with their service.

Jon H.
Oct 2010
5.0
Glass Shower Door or Enclosure Installation
Yes, I recommend this pro
The shower doors look great. DBG also gave us the best price by far. Professional installation.
Showing 1-25 of 123

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Dallas Bath and Glass, Inc. is currently rated 4.6 overall out of 5.

Dallas Bath and Glass, Inc. accepts the following forms of payment: CreditCard

Yes, Dallas Bath and Glass, Inc. offers free project estimates.

No, Dallas Bath and Glass, Inc. does not offer eco-friendly accreditations.

No, Dallas Bath and Glass, Inc. does not offer a senior discount.

No, Dallas Bath and Glass, Inc. does not offer emergency services.

No, Dallas Bath and Glass, Inc. does not offer warranties.