Aire Serv of the Coastal Bend
About us
Aire Serv of the Coastal Bend can provide many services to keep you and your family comfortable. A few of the products and services we can provide for your heating, cooling and indoor air quality needs are Service and Repair, System Maintenance, Advantage Member Plans, Replacement & Installation, Guarantees, Air Cleaning and Purification, Duct Sealing, Duct Cleaning, Indoor Air Quality, Heating, Air Conditioning and Indoor Air Quality Products, and Commercial Services for your business. Our Exclusive Written Guarantees Are Designed to Protect You and Your Home Request a free home estimate, Design your own heating and cooling system, Shop for filters or accessories online, Request an In-Home Aire Quality Survey. Additional email - [email protected]. Additional DBAs - Aire Serv of the Coastal Bend, J & M A/C Inc. J&M Air Conditioning & Heating Inc.
Business highlights
Services we offer
Maintenance, repair and sealing. Air quality solutions. Home performance Testing. Ductless Mini Split systems. Filters., replacement & installation. High efficiency upgrades. Heat pumps. Heating & air. Air Duct cleaning
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 77% | ||
| 11% | ||
| 7% | ||
| 4% | ||
| 2% |
"Mrs. [Member Name Removed] We responded immediately to a warranty call and tightened a factory connection at no cost to the customer. This service was performed almost a year ago and we are just getting the review. We honor all installations and repairs."
10/15/15 Update: The responsiveness, punctuality, and professionalism were not at issue. In fact, I'd say they ranked very high as they came out quickly, were punctual, and, even though I was not completely satisfied with the overall service, those who we were in contact with were professional.
The issue during this call, however, related more to the quality and the additional price of the service. The diagnosis was partially completed when it was discovered the unit pan was full of water and the outside line was clogged. I'm glad they require permission to perform as mundane a task as to blow the debris out of the line as I discovered the cost for doing something as simple as this would cost $357. I've had other a/c companies come when there has been a similar issue with the drain pan and line and they cleared the line free of charge. I explained to the technician that I'd have my nephew clear the line so that he could continue with the diagnostic. However, I found out that the $79.99 diagnostic fee was paid prior to the clearing of the drain pan and line, and left. The drain pan and line has been cleared quite easily and the a/c is working fine but I'm out of having an incomplete diagnostic that was paid therefore I don't feel the quality of the service (D) or the price (F) was satisfactory. It took less than 15 minutes to clear the line with the right equipment (wet/dry vac) and get the unit blowing cold air. The $357 price for such a simple task seems exorbitant. (unreasonably high).
I really did not have a very good experience with them. I saw an ad for them in a local magazine. They came back with an estimate for something like $2,200 to repair the ductwork in my attic. This is for an apartment that has only 1,200 square feet. I told them I could not use their service because I could probably have the ductwork completely replaced for only about $1,000 and it was ridiculous. So they charged me $595 and I got no benefit from it. I have had another air conditioning come and inspect it and say they do not see any problems. They were polite, on time and did what I asked them to do. I just had no idea it was going to be in that price range and I had no idea that I could just go to an A/C firm and have all the ductwork replaced for about $1,000. It was expensive.
The service was very good. The two gentlemen who showed up to install the unit, I'm not saying they were not qualified, but they had a lot of questions they were asking the main technician. He left to go to some other job then the other two guys hooked up what the supervisor did in my yard. Everything was okay and they left. About two or three months after that the air conditioner froze up and would not work again. When I called them the head technician came back and said he was sorry that something had happened and that it was his fault. I had no idea what it was or anything. After he came back and fixed whatever was wrong with it, it has been good quality since then.
managed to find other problems in my perfectly performing AC and sold me
a diode or something. Maybe I got great service. Maybe I got ripped off.
Scary stuff. Not too confident in Angie's "great deals" either. Also worried about giving honest reviews and getting blowback.
Licensing
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