Lone Star Irrigation

Michael, the technician, is respectful and polite ? but the company is not. I submitted a request through Angi?s website, making it very clear from the beginning that I needed sprinkler system leak detection. I repeated this multiple times to the representative who called me, and I even wrote it in the service request. When Michael arrived, he walked around my house for about 9 minutes, then told me he couldn?t identify the leak because there was no visible water on the surface. This was exactly what I had already done myself two weeks earlier ? and the whole reason I called in professionals was for leak detection, not just a surface inspection. Afterward, his manager called and demanded a $125 service fee. When I explained that no leak detection was actually performed, he became extremely rude and even threatened to sue me if I didn?t pay. This behavior is unacceptable. STAY AWAY from this company.

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Very professional and offered alternative solutions to better meet my needs.

Mike was very thorough and easy to understand the issues with my irrigation system. Also took time and not only answered my questions but also showed me what each issue was.

Always an easy, straightforward, reasonably priced experience with these guys.

Friendly, courteous, and acknowledgeable

Davonzia was great. Very professional and knowledgeable. Lone Star didn?t address the problem that I asked them to look at without me paying them a lot of money. This was really a waste of time and money for me. They wanted to repair areas that were not an issue.

I had an awful experience with the service manager. Had a conversation with him after getting our quotes and he was extremely rude. I couldn't figure out what I was saying that was triggering him so badly but he basically said I was a liar and stupid. Maybe he was just having a bad day but you can't treat someone like that and expect them to hire you. There are lots of sprinkler companies in the area. Choose someone else.

Professional, knowledgeable and patient as we had many questions.

Had problems with the irrigation system after completion. Had to be completed again.

Fast, friendly, courteous service. Matthias did a great job.

Replaced nozzles soak lines near foundation.

Prompt, courteous, and job was done on the spot.

Good experience fast service took less than 30 minutes to complete

Garrett took care of all the issues I was having with my sprinkler system and added a new zone in the area that was lacking sufficient water coverage over my Holly bushes. He took his time to explain and answer all my questions. Very kind patient and did a thorough job.

I had a low-pressure issue with my irrigation system and Garrett from Hornet Commercial came out to evaluate what the problem was. Garrett was very professional and after running several tests said he was pretty sure the problem was with the city meter not delivering enough pressure and water flow to my system. He then called the city for us and explained to them what the issue was and arranged for them to come out. He charged the agreed upon service call and did a follow up phone call with us a few days later to see if the city corrected the problem which they did. I highly recommend them for irrigation repairs.

Very prompt response and he started working the same week. Did an excellent job! Highly recommended!

Garrett responded to my service request very quickly. He listened to my issues with our sprinkler system and set an appointment followed by a confirmation text. His son arrived on time, quickly diagnosed the problems, and explained the process of repair. Hornet Commercial will be our sprinkler company of choice. Thanks for the great service.

Have your checkbook ready for these guys. I had to unload over $700 for 2 hrs of work.

Extremely professional and knowledgeable. Excellent service and reasonable price. Garrett Bremer provided great solutions for multiple issues. Work completed quickly and efficiently.

Ver informative.

Garrett was timely and thorough in the work he did to fix my failing sprinkler zones. He did a good job of explaining the work he did. He even came out again when I discovered another separate issue after he left. Very Trustworthy and honest.

Garrett was great. He communicated the job specifics and price. He came back and did the work quickly and for the estimated price. No issues. Great service.

Hornet arrived on time, did a thorough check of our system and kept me informed of findings and progress towards completing the work. I would recommend them.

Fast, quality work. System is running best it has in years. Will use Hornet again.