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AQUA AIR

Pool and Spa Service, Heating and Air Conditioning

About us

2 EMPLOYEES. USES SUBS FOR SOME SERVICES. CHARGES BY THE HOUR. TRAVEL CHARGES MAY APPLY.

Business highlights

22 years of trusted experience
Emergency Services Offered

Services we offer

AIR CONDITIONING AND REFRIGERATION & HEATING; REPAIR ANY POOL EQUIPMENT; WARRANTY REP FOR MOST MANUFACTURERS-ASK FOR DETAILS; REPAIR ON SPAS ATTACHED TO A POOL AND POOL HEATER REPAIR.

Services we don't offer

REPAIR ON SELF CONTAINED SPAS.

Amenities

Emergency Services
Yes


Accepted payment methods

Check

Reviews

4.25 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
0%
3
0%
2
0%
1
20%


Rating CategoryRating out of 5
quality
4.2
value
4.4
professionalism
4.4
responsiveness
4.2
punctuality
4.4
Showing 1-5 of 5 reviews

GERALD U.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: INSTALLED NEW UNDERWATER SWIMMING POOL LIGHT

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

KIMBERLY C.
07/2007
5.0
pool cleaners
  + -1 more
The serviceman came right out and had the parts with them. He was friendly and on time. It only took him an hour to do the repair and he even gave me some good tips on how to care for my pool.
Description of Work: They replaced my pool pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Anna B.
07/2007
1.0
pool cleaners
  + -1 more
The motor started making a screaming noise and I called them twice about coming out to look at it. Finally, the guy came out twice. The first time he accused me of causing the problem by running the pump dry (untrue) and not backwashing (also untrue). I told him that the pump was leaking around the connection, and he said he'd "write that on his report." The problem was still there, so I called them again. when I showed him the mildewed, leaky connection to the pump, he redid it, saying that's all he'd do for free, and it was my filter making the noise not the pump.
Description of Work: Aqua Air provided installation for a new pool pump and motor that I bought elsewhere. The connection Stephen made to the pvc pool plumbing was not a good seal. He smeared sealant over the glass pump cover to clean his hands. Despite not getting a good seal, he did not come back out to redo the work after I called Aqua Air back and left a message. They are supposed to be the warranty repair service company for that brand pump, which is why I called them again.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
2.0
responsiveness
1.0
punctuality
2.0

$203.75

Response from AQUA AIR
We originally went out to install the pump that she provided. We went back out a second time and repaired a PVC leak on our work. She called and we went out for the pump making noise and found that she had the main valve shut off to the pool causing very little flow. We went out a 4th time for the pump making a noise but it was the push pull valve whistling. Every time we advised her that the filter was dirty.

KERRI S.
06/2007
5.0
pool cleaners
  + -1 more
I think they do a great job. I did have to speak with them about doing extra things to the pool without me knowing about it until I get the bill, but after that our relationship has been great. I had a really bad algae problem when they first started and now there are no problems.
Description of Work: I have them clean my 30,000 gallon size pool. They clean it, manage it for algae, and put in the chemicals. They provide the chemicals for me every two weeks. I am charged monthly for this service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

JAMES K.
07/2005
5.0
pool cleaners
  + -1 more
I WOULD CALL HIM AGAIN IF I NEED MY POOL REPAIRED.
Description of Work: REPAIRED A GASKET IN POOL PUMP.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

    Contact information

    13409 LOST SPURS RD, Roanoke, TX 76262


    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pool and Spa Service,
    Heating and Air Conditioning

    FAQ

    AQUA AIR is currently rated 4.2 overall out of 5.
    AQUA AIR accepts the following forms of payment: Check
    No, AQUA AIR does not offer free project estimates.
    No, AQUA AIR does not offer eco-friendly accreditations.
    No, AQUA AIR does not offer a senior discount.
    Yes, AQUA AIR offers emergency services.
    No, AQUA AIR does not offer warranties.
    AQUA AIR offers the following services: AIR CONDITIONING AND REFRIGERATION & HEATING; REPAIR ANY POOL EQUIPMENT; WARRANTY REP FOR MOST MANUFACTURERS-ASK FOR DETAILS; REPAIR ON SPAS ATTACHED TO A POOL AND POOL HEATER REPAIR.
    REPAIR ON SELF CONTAINED SPAS.

    Contact information

    13409 LOST SPURS RD, Roanoke, TX 76262