THE CLEANING AUTHORITY
About us
Become another satisfied customer of Fort Bend’s locally owned and operated house cleaning service. We service Fulshear, Katy, Richmond, & Sugar Land. You can feel good about the cleanliness of your home while having chosen an environmentally responsible company! We offer: - A satisfaction guarantee - An exclusive Detail-Clean Rotation System (visit http://fortbend.TheCleaningAuthority.com) that has proven effective with over 5 million cleans - Affordable, reliable, and thorough service since 2006, our professionally trained teams have taken great pride in the work they do in your home. Stop coming home to a second job! We are your residential cleaning professionals.
Business highlights
Services we offer
Bi-Weekly, Every 4 week service, Move In and Move Out cleans. Daytime Commercial Cleaning., One Time Only Cleans, RESIDENTIAL HOUSECLEANING. Weekly
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 40% | ||
| 20% | ||
| 0% | ||
| 20% | ||
| 20% |
"The review by [Member name removed] of [Member address removed] is not a customer of our office. If his home was cleaned by The Cleaning Authority, it would have been cleaned by the office located in Pearland TX - that is the office that services Missouri City. Please move this review to the correct office. Thanks! Jim Hilburn - The Cleaning Authority - Fort Bend - Servicing Fulshear, Katy, Richmond, and Sugar Land."
I am generally satisfied with their work. I have used this company because of the professionalism of the staff.
Cleaning quality is nothing spectacular and two of the four times we have used them they seem to break something, a vase on one visit and an expensive painting was knocked off the wall on the last visit damaging the wall and the picture frame. They failed to show up on the last visit and we had to call to find out when they would show up. Today they were supposed to show up for their normally scheduled appointment and as of 10:00 a.m. no one had shown up and we had to call them, only to find out we aren't on the schedule for today. NO ONE from there company even took the time to contact us that they weren't going to be here. This should have occured YESTERDAY but it didn't happen at all. All in all, THEY SUCK. Don't wast your money on these people.
012"Thank you for correcting the address so that we could respond to the appropriate party. We apologize that you were disappointed. When we first discussed service, it was identified that we may be limited in what could be done as multiple cats and dogs were in the home and were given free reign of the home, furniture, etc. Some of them were not house trained and it was explained that we had a responsibility to adhere to sanitation standards for our customers that team services as well. If we were not able to do this, than we would have to terminate service. A letter was sent to you explaining this situation, including the key to your home, prior to your next scheduled service. Again, we apologize that this did not work out and wish you the best of luck."
Licensing
State Contractor License Requirements
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