HOUSTON LANDSCAPE IMAGES

2.9(
7
)

About us

Landscape design and construction

Business highlights

32 years of experience

Services we offer

Landscaping.

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
2.97 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
29%
4
14%
3
14%
2
0%
1
43%
Write a review
Showing 1-7 of 7 reviews
Caressa H.
Nov 2016
1.0
Never followed up with me after the initial meeting.
Stuart C.
Feb 2016
5.0
Yes, I recommend this pro
$7,000
unknown
Sharon S.
Jan 2016
4.0
Yes, I recommend this pro
$350
unknown
Brett L.
Dec 2015
1.0
$200
We used Houston Landscape Images from 2012-2014.  In 2012, Sanson and his team supplied all of the materials to create Christmas lighting that was customized for our home.  Everything went well.  The price included materials, installation and removal.  In 2013, we paid for installation of the existing materials and the removal of the lights at the end of the holiday season.  We did the same in 2014, although we had a very tough time reaching Sanson, apparently due to a family emergency.  We understood and worked through it.  In 2015, I first reached out to him via email on October 19 to try to get on his schedule before Thanksgiving.  I followed up via text on November 16 and 17.  On November 17, he responded and thought he would be out to install on the Sunday after Thanksgiving.  He did not show up that date and I followed up again on December 1, 4, and 6. He never responded.  We have decided not to do lights this year and will find someone else next year. After 3 years of being a loyal customer, and referring others in the neighborhood, we feel that we deserve better treatment than this.
Nancy B.
Jul 2015
3.0
unknown
Luis G.
Apr 2015
5.0
Yes, I recommend this pro
$12,000
.
Lorraine W.
Dec 2013
1.0
$300
After no-showing twice, they no longer responded to Phone calls, texts or emails. The same situation occurred with at least two additional neighbors.
Response from HOUSTON LANDSCAPE IMAGES

"I just found out about this complaint because a potential customer point it out to me. I'm the owner of Houston Landscape Images and I have never heard of the person filing this complaint. I believe that they have the wrong company because first of all we only install holiday lights in the fort bend county area and I deal with all the customers personally. I will appreciate if the person filing this complaint could produce some kind of proof to back up this complaint or otherwise please remove from our records. My phone number is 832-545-9435. Your prompt attention to this matter will be greatly appreciated. Thanks"

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

HOUSTON LANDSCAPE IMAGES is currently rated 2.9 overall out of 5.
HOUSTON LANDSCAPE IMAGES accepts the following forms of payment: CreditCard
Yes, HOUSTON LANDSCAPE IMAGES offers free project estimates.
No, HOUSTON LANDSCAPE IMAGES does not offer eco-friendly accreditations.
No, HOUSTON LANDSCAPE IMAGES does not offer a senior discount.
No, HOUSTON LANDSCAPE IMAGES does not offer emergency services.
No, HOUSTON LANDSCAPE IMAGES does not offer warranties.

Contact Information

21102 Somervell Ct, Richmond, TX 77406

Share project details to get started.