Hire Technologies

My daughter had dropped her Toshiba Satellite C655 laptop with the charger plugged in, which resulted in a bent and broken charger tip. She had wanted to take it to a retailer but they were going to charge her $80 just for a diagnostic.  Since the charger tip was broken, I purchased a new charger and it still did not charge the laptop.  So I googled for a local independent computer repair service and found Hire Technologies, located off Hwy 90 and 11th St in Richmond.  I spoke to the owner Rick and he immediately asked about the laptop make and model. He was very knowledgeable about the product and the possible internal issues resulting from the drop. The grim news was that the motherboard could be damaged, and the better news was that the ac receptacle was damaged, which could be replaced or repaired.  He was going to charge only $39 for the diagnostic to determine the extent of the damage. I dropped off the laptop in the morning and by afternoon it was fixed.  Turns out the drop damaged the ac receptacle so he soldered it back and secured it.  He also checked the entire laptop for any other physical damage and replaced some missing screws.  Total bill was $100 (cash).  Well worth the expense for a still fairly new laptop.