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I contacted them initially about finding a rental property and provided my information and they never called back. When I called back, they said they needed more information and they would call back. No call, but they still took my money and when I called after the second charge I told them that I only gave permission to have a single charge and they said they wouldn't debit the account further. When I saw the third charge, I called and for some reason they couldn't remember my two previous requests. They continue to debit my account and when I call to speak with them they hang up on me. If I actually do get a hold of them, they transfer me around multiple times and to departments that don't exist. They're very unprofessional. When they hang up on you and you call back, they won't answer the call and when you leave a message, they won't call you back. They have debited my account for three months, and refuse to provide me a refund and hang up.