RICHARDSON AUTO GLASS

Excellent experience from start to finish. They all have great attitudes.

Everything went perfect and smooth.. Very quick work and very friendly and professional. Arrived on time, replace the windshield very quickly. I highly recommend them for windshield replacement.. We like them so well that we called them two days later to replace another windshield on a different vehicle.

Teese guys are the best. They are family owned and give a great personal touch. I couldn't be happier with their service. Their price was spot on and they replaced the glass as promised and on time. When this happened I had no idea what to expect or who to call. Thank goodness I was steered in the right direction. I will be back (if I encounter another disaster) and recommend them to anyone looking for Auto Glass Service! They have been around forever and just run a solid well oiled business!

Early 2014 I got a huge rock chip while still living in IL and had my windshield replaced up there. After moving to the North Plano area, my rear view mirror came off the windshield one day while my car was parked. I went to several places in area to see if they could glue it back on, but every place told me I needed a new windshield. I spoke with my previous auto glass place in IL and they recommended Richardson Auto Glass. Richardson Auto Glass inspected my rear view mirror issue and also suggested I needed a new windshield installed. They were very polite and were able to schedule me in for the following day. The next day I arrived early and they were able to start right away. All staff was friendly and the wait was reasonable. I cannot comment on price because my previous glass company paid for my new windshield.

My windshield was improperly installed after an accident and apparently was allowing moisture into my cars computer center. My dealer discovered the problem when repairing the computer and recommended Richardson's. I called them and was given 3 possible scenarios with pricing based on the problem I described. I made an appointment and went to the shop the following week. The staff was very attentive and friendly. The technician showed me the problem and made sure I understood what they were doing during the entire process. They were able to remove my windshield without breaking it and re-sealing and replaced it in under 2.5 hours. (less than the quoted time frame) The charge was exactly what I was quoted. The shop and waiting area were spotless. I was very impressed. I would definitely use and recommend them in the future.

a little pricey answered my call promptly service technician showed up couple of minutes early finished the job as expected

I had just gotten a 2013 Pathfinder and a rock cracked my windshield. I hadn't even made the first payment yet! I took it in to Richardson Auto Glass on recommendation from the Nissan dealer. They patiently went over all of my options for repair vs. replacing my windshield as well as explained how a repair would look. My insurance was pushing for repair but I didn't want to see the damage every time I looked through the glass so I opted for a new windshield. They had to special order the glass since it was a new model but it came in quickly. I dropped my car off and in about 2 hours it was good as new!

They came when promised and did a great job.

The workmen were prompt and courteous. They replaced the windshield glass quickly, and the quality of work was excellent. The price was inexpensive and we would definitely use this company again.

My husband was driving and something big hit the car and bounced into the windshield. He thought it was a rock, but it based in the entire passenger side and left a hole. I called several glass places for mobile windshield replacement. I did not think it would be safe to drive the car for the repair. It actually looked like a pole went through the window. Richardson Auto Glass was the mid-range price of the 3 vendors we called. The were able to be at our residence about 3 hours after I called. Their response was quick and they automatically applied a discount they had running that I was not aware. They say they offer free mobile service, but be aware they do charge a $5 fuel charge...which I found reasonable. Cathy answered the phone and told me about their product and gave the total amount of the cost. I would definitely use them again for their prompt response and capable technicians.

Called for estimate, received quote, the repair was done sooner than was expected and quality was excellent.

I HAD A FORD F-150 TRUCK CAB BACK WINDOW BROKEN BY VANDALS. MY SON, WHO HAD USED RICHARDSON AUTO GLASS FOR HIS VEHICLES, SUGGESTED I TRY THEM. I FOUND OUT THEY WERE ON ANGIE'S LIST AND SO I WAS ALSO GIVEN A DISCOUNT FOR BEING A MEMBER. THEY GOT ME SCHEDULED, CAME OUT TO MY HOUSE AND REPLACED THE WINDOW IN MY TRUCK. THE TECH, JAMES, WAS ON TIME, COURTEOUS AND KNOWLEDGEABLE . HE EVEN CLEANED UP THE MANY BROKEN SHARDS OF GLASS INSIDE THE TRUCK AND FROM THE BED, AS WELL. NO PROBLEMS WITH THE WINDOW LEAKING WATER OR WIND. GOOD JOB!!

they scheduled the install just a few days before and installed the glass quickly and expertly

My service was very quick and has worked perfectly. It only took about 50 minutes wait time and actual service. Two technicians worked where I could see them through an open door. They worked consistently but discovered a problem. One of the 5 threaded holes that secure the new device was stripped. The technician asked what I wanted to do. I contemplated taking it back to the auto parts store for replacement but mentioned I wished I had brought my thread locking compound. He said he had some. I asked if he would use it and he would, so we did. The service was completed in less than 15 minutes from then. This was actually the second time I used them in two years. I replaced the back driver side glass in my car two years earlier. When they were working they found a point of contact with metal that may have been the cause of my shattered window. I really appreciate in both services they pointed out a problem for me to make a decision on, when some service places would have let it ride and possibly led to future problems. I recommend them and would use them again.

Couldn't have been any better.

They were terrific and did a great job. They were polite and on time. They were very good.

Gave price quote over the phone, made an appointment. Windshield replaced timely.

They we fabulous. The lady that I talked to was very knowledgable. They told me up front that it would be a replacement not a repair. They were prompt and professional.

The work done was very good. They did a thorough job of cleaning up the broken glass. Now, a few months later, there have been no issues with leaks or any other problems. I only paid the insurance deductible.

I was there to have a windshield replaced, they did the work in a timely manner, but upon leaving the shop, I realized that my headliner had been pulled loose in two areas right near where it buts into the windshield. I brought it back to the shop and told them about it. When Richard came out and looked at it he told me there was no way that they could have done the damage. Knowing that it wasn't that way when I took it in, I was shocked that the owner would make such a statement. It appeared as though they might take care of the problem when the owner exited the shop making a very snide comment about how the could have done something else to the truck also, referring to damage that had happened at a previous date, which I thought was extremely rude and unprofessional. I went out to see if they were going to repair the damage and was again told that they weren't responsible for the damage, at which time I stated that I would deal with it and promptly left. I highly recommend that you never let these guys touch your vehicle. The owner is a very rude and unprofessional individual. I own a service company and there is no way I would ever act in the way he did towards a customer, even if I didn't want to keep that customer. His comments and unwillingness to accept responsibility for the damage done were completely out of line. If you want to be treated rudely and have then deny that anything could possibly be their fault then they are the company to see, if you want professional, courteous customer service then avoid this shop. I can't express enough how badly the owner lacks in his ability to treat customers with respect and courtesy.

They were fast. My chip never spread. They did a good job.

fast, efficient and friendly. i'd use them again!

The staff was friendly from the time I called to schedule the service to the end. I took my car to their location, the job was performed within the time estimate given, my windshield stickers were successfully transferred to the new windshield. I'm happy wth the service.

I had a friend who recommended them. They were great. We didn't have to wait long. They were very nice and courteous.

They were very reasonibly priced. They were fast and courteous. I would highly recommend them to anyone.