REACH Barrier LLC

They were punctual and excellent. They were quick and professional. We had no problems with them at all. I would highly recommend them. They were very responsive. It was on Angie's List that I bought the big deal they responded back and set it up and it was great.

initially, we were worried because first crew that came out didn't seem confident that the job could be done.  We spoke with manager / owner? and he sent another crew out as soon as possible and they explained that the first crew was concerned about the high pitch of our attic.  They brought the right equipment and did a great job.   I had our energy company come out for an audit and he said our attic was one of the best he'd seen as far as energy conservation!  So, overall, job well-done.

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Installation was accomplished quickly and professionaly. There was a mistake in billing as for for amount of attic space covered but the company rep quickly resolved the issue. Due to medical limitations I have not climbed a ladder to check the job but at this time I am satisfied, I can already notice an improvement in heating and cooling the treated room. Thank you for your help.

The job looks great. I never could have done it as well by myself. The installers were very quick and professional.
They were in and out with no issues.
Thanks!

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I have not been able to obtain warranties

nstall against the roof. The crew was  great, they explained what they were doing, and even managed to install in the narrow space of the cathedral ceiling, which I was concerned about.  They even cleaned up fallen insulation from the attic stair steps that was on the carpet, expected some, after all, they had to go up and down to get and install more roof the barrier.   They did recommend more blown in insulation, I imagine some got trampled on doing the install

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They did the insulation in my attic which is almost 3,000 square feet. Scheduling was great; they were able to be there when I needed them. Two men completed the service in one day. I am very happy with their work.

It was an Angie's List Big Deal that I purchased. It was kind of mediocre. I was somewhat pleased but I felt that I was kind of taken advantage of because I am a single lady. I didn't know what I was getting at first. Once they realized I didn't know what I was getting, they did a botched job until I had a professional come out and do some maintenance up in the attic. They said it didn't look good so I called and they gave me a lame excuse. I told them I had a professional out and the air wasn't blowing well.  They didn't call back because they claimed they didn't have my cell phone number but they took my money. They did come back out and said the reason they didn't cover it up was because they were only supposed to go with 6 inches of insulation and there was none there. It was my fault for not really researching it but it was mediocre service. They charged for additional square footage. I had a problem with the invoice because they didn't take off the Angie's List discount so I had to call them to get that changed. It was a bad experience because I had to make constant follow up to get the installation correct and even the invoice. 

I saw a coupon on Angie's List for the garage door insulation.  Before buying the coupon, I read through most of their website (user friendly and easy to navigate) and then called the company and spoke to Greg at length.  He was courteous and patient about giving me product details and providing information on other services ReachBarrier offered, but never acted like a salesperson.  I told him I'd buy the coupon and have blown-in insulation installed as well.  The price quoted was very reasonable and the office follow-up for scheduling came within hours.  They had availability right away, which was a pleasant surprise, and were very nice about moving the date later when I had a conflict.
The technician, Nick, arrived 5 minutes early.  His work van was spotless and professionally painted with company information.  Nick was polite, neat and clean in appearance, explained what he would be doing and about how long it would take, then went to work right away.  His helper (sorry, don't have his name) presented himself the same way. 
The work took two hours.  The application on the garage door was done tastefully and looks great.  The blown-in insulation was installed very well, even given that we have plywood decking covering part of the attic space.  They didn't bring a copy of the receipt, but a quick phone call to the office was all it took - I had one in the mail in 3 days.  They also offered to send it electronically.
Even though we're past the 100 degree temps, I can tell the air in the garage is not nearly as hot as it was prior.  I used another company years ago to insulate my house attic, and we were happy with their work, but we had trouble communicating with the installers and the office.  This experience was so different, and such a pleasure, I'll be looking for more coupons from them in 2014!

They were easy to reach.  I actually spoke to the owner the first time I called.  He was very knowledgeable about their product and told me what they were going to do.  I can’t compare the price because I purchased the special through Angie’s List.  They did an excellent job.  They were prompt.  Even though it was very hot on the day of installation, they managed to get the work done.  They were a little higher than the original estimate, but they took money off.

They arrived with an hour of the scheduled start time.
They worked straight through even through lunch. Afterwards they showed me the work.
The reduction in the attic temperature has been dramatic. Very pleased with the whole experience.

Perfect from start to finish.  Final bill came in about $1,200 lower than the estimate.

The crew arrived at 7:35 A.M. and had the job completed by noon. The two guys doing the install were great. If  I go up in the attic now there is a huge difference in the heat factor, which should translate into other benefits as well. As for the AC  efficiency, it is way to early to make a fair assessment. If this saves wear & tear on my AC unit by running less as well as what I can definitly already see in attic heat reduction,  I think it will be money well spent.        
                                                                                                                     Duaine Duncan

First they were late, but the young man called and said the traffice was really bad and he was going to be late.  I really appreciated that he called to let me know.  After that everything went well.  They got there and started right away.  Very nice young man, they took a few well deserved breaks and were done before 4 pm.  They cleaned up any mess, left my place the way they found it.  I would recommend them
I'm looking forward to my next electric bill to see how much I saved.  Best of all the cost was less they they quoted.

We had $2200 worth of insulation work done. They did the whole attic in a radiant barrier. They sent us an incorrect quote and we had to get that straightened out and when they finally billed us, the billing wasn't correct either so that was a problem for us. They ended up overcharging us and we are waiting for our refund. It was a fair price but they messed up the billing. The quality of work was great as well as responsiveness and punctuality and I would probably use them again.

I had been looking for companies to help with the lack of energy efficiency in my new house, which is a 1951 Cape Cod.  When my husband and I purchased the house, we were unfamiliar with some of the challenges inherent to a Cape, one of which is the serious loss of heating and air conditioning due to the second (1/2) story being tucked into the roofline.
I tried six times to contact another highly-rated company here on Angie's List, but after a couple of weeks of waiting, moved on to Reach Barrier.  When I called, a real person picked up the phone, and when I said I had questions, she connected me to the president of the company who is right here in Richardson!  Greg walked me through how their product was made (which made me feel really good), as well as how the installation takes place.
The team arrived right on time (early to avoid the heat of the day), and finished faster than I expected.  It is such a clean process -- basically film and staples -- and other than a slight off-gassing (which to my surprise, dissipated after about an hour) and some clunking around in the attic, I hardly knew anyone was working on the house.  Somehow they managed to find access to the roof over my bathroom addition that I thought they wouldn't be able to do.  That was a great surprise.  The team was attractive (shouldn't matter, but I think it makes people feel comfortable), nicely-dressed, and well-spoken.  
When the job was done, the total came to a dramatically different price due to an error on the estimate, so I called the office and they straightened it out with no hassle whatsoever.  You can tell this company is firmly committed to customer support and happiness.  I popped into their office today to purchase DIY kits for our garage doors, and plan to get them out to professionally apply their radiant barrier film on our garage roof very soon.  

Everything Reach said about the product and about their installers was absolutely true.  Hey Reach, if you need a salesperson...I'm a believer and available!

Excellent service! On time and installed as quoted.

8 men arrive at 8am and the installation was completed by 2 pm.