Nerds To Go logoApproved Pro
Approved Pro

Nerds To Go

Computer Repair, Troubleshooting or Upgrades - For Business, Computer Network or Wiring Install or Repair, Computer Network or Wiring - Install or Repair - For Business,

About us

At Nerds To Go, we take great pride in our experience, expertise, quality and customer service that we provide to meet the customers needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety and quality, regardless of how large or small the job. BBB A Accredited.

Business highlights

7 years of experience

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.543 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
74%
4
7%
3
5%
2
2%
1
7%

Filter reviews by service

Showing 1-25 of 43 reviews
Aaron E.
Mar 2021
5.0
Computer Network or Wiring Install or Repair
Yes, I recommend this pro
Great work and best customer service. They did what they said they would do and would hire them again.

Steven H.
Feb 2021
0.5
Computer Repair, Troubleshooting or Upgrade Service
They had my PC for nearly a year. They kept promising to get back to me but never did. I finally started calling them every other day and on the rare occasion, they answered they said the owner would return my call. He ignored at least 20 messages and I finally called Nerds to Go corporate and they made the owner call me. The owner informed me that all store employees had been fired and that he did not know where my laptop was. The owner agreed to meet me at the store but did not show up. After another call to NTG corporate, he did meet me at the store. My computer was unable to be found and it was never returned to me.

PATRICIA W.
Nov 2020
5.0
Computer Repair, Troubleshooting or Upgrade Service
Yes, I recommend this pro
$12,500
VERY NICE GUY - HAD TO TAKE LPTOP IN BUT HAD IT BACK IN 2 DAYS WORKING GREAT

J.W. L.
Oct 2020
5.0
Computer Repair, Troubleshooting or Upgrade Service
Yes, I recommend this pro
$17,000
These guys are knowledgeable, thorough and professional. In a metroplex where good service is hard to come by (unless you have the latest computer/gaming system/whatever), these are the ones to call! Greatness is a plus!

John M.
Aug 2020
5.0
Yes, I recommend this pro
Very professional.

James B.
May 2020
1.0
Computer Repair, Troubleshooting or Upgrade Service
This was a terrible experience. The product I left off to get repaired took 3 months. Phone calls and emails were not returned. The price of work and repairs was never communicated or discussed. Communication, customer service, and overall professionalism were the worst I can remember. In addition, the owner was not open to conversation and of no help. This was the Richardson location.

William H.
May 2020
3.0
Computer Repair, Troubleshooting or Upgrade Service
$35,800
The franchise in Richardson was very quick to respond to my initial inquiry (I live in Colleyville). They picked up my desktop that day. I was told I be given an estimate before they repaired it. Six days later I called to see what was going on. It had been repaired without my ok. They delivered it back to me that day. I had to sign the authorization to repair to get it back. The $358.04 charge seemed high, but I wanted my desktop back. The owner operator who picked up and delivered, had lost my business card. When asked about a warranty for their work he said there was none (the authorization states clearly that there is a warranty). They replaced my networking card, my suggestion, as I was having connectivity issues. They tested it in there shop. I am still having connectivity issues, but I won't deal with them again.

Charles B.
Nov 2019
5.0
Computer Repair, Troubleshooting or Upgrade Service
Yes, I recommend this pro
They listened to my request and responded accordingly.

Peg O.
Oct 2019
4.0
Computer Repair, Troubleshooting or Upgrade Service
Yes, I recommend this pro
$3,247,400
Expensive @ $150/hr for home visit! It took 2 visits to solve the printer/computer up grade.

Scott C.
Oct 2019
5.0
Computer Repair, Troubleshooting or Upgrade Service
Yes, I recommend this pro
$5,000
The were fast and reasonably priced.

Gale A.
Aug 2019
5.0
Computer Repair, Troubleshooting or Upgrade Service
Yes, I recommend this pro
I would highly recommend Nerds To Go company to anyone who has issues with computer. Excellent customer service, very customer focused owner Jason and his employees. Trei was extremely professional. Good luck to you and big thanks from your customer . I know your number and will call you if any issues will arise in future. Gale and her mom Lina.

Mary L.
Aug 2019
5.0
Computer Repair, Troubleshooting or Upgrade Service
Yes, I recommend this pro
Very helpful and personable

Lisa W.
Jun 2019
5.0
Computer Repair, Troubleshooting or Upgrade Service
Yes, I recommend this pro
No comment.

Stephen S.
Jun 2019
5.0
Computer Repair, Troubleshooting or Upgrade Service
Yes, I recommend this pro
$16,200
Trei could not have been more professional, intelligent, effective and gentlemanly. You guys are the best! Steve

Bob M.
Apr 2019
5.0
Computer Repair, Troubleshooting or Upgrade Service
Yes, I recommend this pro
Wanted to make sure I was satisfied.

JACK B.
Apr 2019
5.0
Computer Repair, Troubleshooting or Upgrade Service
Yes, I recommend this pro
$27,500
Jason Dolson is a 5-Star computer guru.

Ris R.
Apr 2019
5.0
Computer Network or Wiring Install or Repair
Yes, I recommend this pro
$13,900
Review by Ris R. in Desoto Tx Brad was amazing,he setup my security DVR for networking.Now I am able to view my cameras on the computer as well as my cell phone.All in less than 45 minutes.

Stephanie S.
Mar 2019
1.0
Computer Repair, Troubleshooting or Upgrade Service
$200,000
Recommended replacing motherboard, memory, graphics card, & power supply. None of these resolved the issue with the computer freezing when playing games. Spent over $2,000 and days without a computer for nothing.

Joyce G.
Mar 2019
2.0
Computer Repair, Troubleshooting or Upgrade Service
I was charged too much for what he accomplished I was very unhappy with the work and I would not recommend him

John O.
Mar 2019
5.0
Computer Network or Wiring - Install or Repair - For Business
Yes, I recommend this pro
Great company

Joyce A.
Feb 2019
5.0
Computer Repair, Troubleshooting or Upgrade Service
Yes, I recommend this pro
$22,400
John Dunigan (JD) did an excellent job. He went over scope of work and cost, and even offered great solutions to some of my IT issues. Would definitely hire Mr. Dunigan again and will be making referrals to my friends.

Richard K.
Nov 2018
5.0
Yes, I recommend this pro
They did a Great Job
Response from

"Thank you."


Justin E.
Nov 2018
5.0
Computer Network or Wiring Install or Repair
Yes, I recommend this pro
He is great.

Mariana O.
Nov 2018
5.0
Computer Network or Wiring Install or Repair
Yes, I recommend this pro
I was happy with the service!

David L.
Nov 2018
5.0
Computer Network or Wiring Install or Repair
Yes, I recommend this pro
He is the best and very nice!
Showing 1-25 of 43

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Nerds To Go is currently rated 4.5 overall out of 5.
Monday: Open All Day Tuesday: Open All Day Wednesday: Open All Day Thursday: Open All Day Friday: Open All Day Saturday: Open All Day Sunday: Open All Day
Nerds To Go accepts the following forms of payment: CreditCard
Yes, Nerds To Go offers free project estimates.
No, Nerds To Go does not offer eco-friendly accreditations.
No, Nerds To Go does not offer a senior discount.
No, Nerds To Go does not offer emergency services.
No, Nerds To Go does not offer warranties.

Contact Information

515 West Campbell Road, Richardson, TX 75080

Service Hours

Sunday:Open All Day
Monday:Open All Day
Tuesday:Open All Day
Wednesday:Open All Day
Thursday:Open All Day
Friday:Open All Day
Saturday:Open All Day
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