I PAID $80... THEY REFUNDED $6 I returned a gallon of the REGAL Glamorous Wash due to not the same quality of Tyler Candle HIGH MAINTENANCE. Boutique owner Mark Lee didn't refund the product but charged me a 100% restocking fee. He then told me he poured the entire contents down the drain. Bentley gifts didn't give me the opportunity to pay shipping to get my product back. TOTALLY UNACCEPTABLE!! Im so confused how this is acceped. Bentley Gifts, robbed me of my refund and my product. Consumer beware. Mark Lee, the owner, took ZERO accountability for his negligence. He will do the same to you. CONSUMER BEWARE!
Description of Work: I PAID $80... THEY REFUNDED $6 I returned a gallon of the REGAL Glamorous Wash due to not the same quality of Tyler Candle HIGH MAINTENANCE. Boutique owner Mark Lee didn't refund the product but charged me a 100% restocking fee. He then told me he poured the entire contents down the drain. Bentley gifts didn't give me the opportunity to pay shipping to get my product back. TOTALLY UNACCEPTABLE!! Im so confused how this is acceped. Bentley Gifts, robbed me of my refund and my product. Consumer beware. Mark Lee, the owner, took ZERO accountability for his negligence. He will do the same to you. CONSUMER BEWARE!
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$80
Barbara T.
09/2009
5.0
picture framing
 + -1 more
They were terrific. Quicker than I could imagine - one day turnaround time - and were very nice and helpful.
Description of Work: I have a valuable film poster and the glass in the frame broke during a recent move. They reframed the poster with UV protected glass.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$280
Beth K.
10/2008
5.0
picture framing
 + -1 more
Excellent. Bentley framed five pieces for me. Each was done with expert precision and work. Work was completed on time as promised. I was happy with each piece!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Framing,
Gifts,
Artwork/Murals,
Glass and Mirrors
FAQ
BENTLEY ART & LAMPE BERGE is currently rated 3.7 overall out of 5.
Monday: 10:00 AM - 6:00 PM
Tuesday: 10:00 AM - 6:00 PM
Wednesday: 10:00 AM - 6:00 PM
Thursday: 10:00 AM - 6:00 PM
Friday: 10:00 AM - 6:00 PM
Saturday: 10:00 AM - 6:00 PM
BENTLEY ART & LAMPE BERGE accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, BENTLEY ART & LAMPE BERGE offers free project estimates.
No, BENTLEY ART & LAMPE BERGE does not offer eco-friendly accreditations.
No, BENTLEY ART & LAMPE BERGE does not offer a senior discount.
Yes, BENTLEY ART & LAMPE BERGE offers emergency services.
Yes, BENTLEY ART & LAMPE BERGE offers warranties.
BENTLEY ART & LAMPE BERGE offers the following services: Custom picture framing, framed mirrors, installation after hours by appointment, largest Lampe Berger retail store.