"This member called me a know it all simply because I couldn't agree with her methods. For a non-professional she does a pretty good job. The difference here is I have to have a professional result. I have to maintain this standard to insure this result. Also on the phone she did agree to use Sherwin Williams oil base paint. But when I arrived she had bought the paint she wanted originally, which is not designed for doors. If you use it ,even weeks later you can scrape it off with your fingernail. The paint she wanted is a great product, I actually use a lot of it but not on doors. She had another painter before me, whom she fired because she caught him painting doors without doing any prep on them. No wonder it was peelng and chipping. It was the same Sherwin Williams oil base paint I have been using since 1995 when it first came out. No matter how good a paint is, you still have to do a good prep job or you won't get a good paint job. I understand she was angry because of the last painter, and I don't blame her. When you pay for something you have a right to expect quality for your money. I never talked down to her. She got angry and loud. I told her I couldn't put my name on something I considered inadequate or inferior. Also I invite anyone to read the other 377 reviews I have on Angie's List. You'll find I work hard to maintain a good attitude and good customer service."

"This whole review is nonsense. First of all she never called me to give me a chance to address the matter. She makes it sound like all the wall covering fell off onto the floor. This was a three inch repair which the supervisor fixed in a matter of minutes. The super wouldn't allow her back on the job to fix it because of her attitude. She says she faced a 5000.00 loss. what absolute utter nonsense. She didn't lose a dime, how could she? She wasn't even allowed back on the job. It's all taken care of and the contractor is fine with it. Why she made such a mountain out of a mole hill I'll never know. Her claims are totally false. I called her to address this and she didn't call me back. I have done alot of work for this contractor and I'm going to do more in a couple of weeks.This is a total fabrication and and a bunch of nonsense."

"When informed her that I had to reschedule she told me she was going to schedule with someone else. I never got the opportunity to explain the situation.I know my postponing of the job was abrupt and unexpected as was the crisis I was faced with. We don't get to choose when these things happen and it was out of my control. This not a typical ocurrance with me and I invite anyone to read my review history. Once again I offer my apologies."