DC Decorative Concrete Of Texas LLC
About us
When we began, we felt the good people of Texas would benefit from decorative concrete contractors they could trust to do excellent work for a fair price. Over the past few years, Decorative Concrete of Texas has established a reputation for three things: high-quality craftsmanship, customer satisfaction, and written guarantees. Typically, people perceive concrete as just another construction material—a bland, gray slab. Most people overlook the potential beauty and style concrete has to offer. Well, we bring that beauty and style to light. Our decorative concrete introduces your home to a fresh, chic atmosphere. Our dedication to craftsmanship transcends throughout our entire business. As much time and energy as we put into our craftsmanship, we put into our customer service. Your satisfaction is our top priority. From design to installation, we’ll work with you every step of the way. At Decorative Concrete of Texas, we adapt to your needs—not the other way around. Additionally, unlike many contractors, we provide written guarantees. We’re confident in our work, and we want you to be confident too. With Decorative Concrete of Texas, you know exactly what you get. Our guarantee extends from inception to completion. And, if that’s not enough, we even guarantee a $100 finder’s fee for any referrals. At Decorative Concrete of Texas, you’ll enjoy quality craftsmanship and genuine customer service. Take advantage of our free bids and estimates as well as our flexible hours of operation. Again, at Decorative Concrete of Texas, we adapt to your needs—not the other way around. Learn more about our services, including: concrete staining, stamping, polishing, concrete overlays, and microtoppings.
Business highlights
Services we offer
Concrete Countertops, Concrete Epoxy's, Polished, Stained, Stamped, Various Overlay Systems
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 67% | ||
| 17% | ||
| 0% | ||
| 0% | ||
| 17% |
"(Member name removed), Thank you so much for the compliments! It was so nice to meet you and your family! I hope you enjoy your floors for years to come! Thank you!"
I replied to his e-mail (five minutes later), rephrasing one of my questions and asking him about next steps to move forward in the process. After roughly two days without a response, I sent another e-mail to Justin. In this final message to Justin, I asked if we should communicate via telephone or e-mail (since e-mail was clearly slowing things down), and I told him I'd like to move forward with getting an official quote from him. I never received a response to this e-mail either.
Since we never made it past that initial contact, I can't say if this company does quality work or not.
"[member name removed], I want to start off by saying that I am sincerely sorry for not getting back to you. I appreciate you contacting us regarding your project. That week we were in Atlanta, GA on a large project and some how your email slipped through and was sent to our spam folder. I wish you would have given us a call on the phone (as it is always attached and on Justin) I can assure you that we did not intentionally ignore your email, as we do jobs of all sizes. I hope that you found someone to complete your project and I apologize again."
"(Removed members name), I saw you mentioned your side walk/ front porch. It been over two years since this project was completed but I think I remember there being possibly a mailman or someone else who may have walked on this after we were completed. We cannot guard the projects for 24 hours after completion that is why our customers should stay present when they have projects done. You also mentioned the color and you mentioned paint. We do not "paint" floors. Concrete stain is a chemical reaction, and we can get close to the color you would like but it is never a solid or "painted look". The acid reacts with you existing concrete foundation (your home was built in 1946). From the pictures on my records your outdoor project looked beautiful! but never "painted" I appreciate your business and I am sorry you had such a bad experience. If you still have any questions or concerns please email me directly at [email protected] Thank you."
"Thank you so much for your review! Glad we could be apart of your project and I hope that you have enjoyed your floors as much as we enjoyed doing them for you. Thanks so much again!"
"Thank you so much for this awesome review. You were also an awesome customer to have! I hope you are still enjoying your floors today! As, we enjoyed doing your project for you! Thank you so much again!"
Licensing
State Contractor License Requirements
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