Daltex Contractors LLC

"Thank you for your review, we appreciate customers grading us on our long term business and quality at Daltex Contractors."

"Thank you for the review, you and your husband are always such a joy to work with. We are so happy you are enjoying your sunroom. Happy Holidays."

"Thank you Angie for allowing me to defend my 20 + year old company. Daltex Contractors LLC has thousands of HAPPY customers throughout the DFW area and thousands of references and an A+ BBB rating for many many years with NO complaints in our life of the business. Unfortunately, this is the second time I have had to protect my company due to inaccurate reporting from a customer on Angie’s List. The first one speaks for itself. Based on this latest report, the homeowner is right on a couple of issues… 1. My crews were late on more than one occasion due to traffic, weather or customer delays, we apologized to [Member name removed] when this occurred. 2. Power wash of exterior of house – our agreement did call for power washing, we determined it was best to scrape and hand wash due to the condition of the exterior, which was explained to [Member name removed]. 3. The cabinet doors were not of concern during the project as no work was done on the actual cabinets which were original to the 30 plus year old home, prime and paint and new handles only were all that was contracted to do. We explained to [Member name removed] that the cabinets were old and movement is due to the age and structure and foundation movement. WE PAINTED ONLY. 4. We were not contacted by [Member name removed] about any plumbing issues (sink hose, refrigerator line) so that is not able to be addressed. If Daltex Contractors is not aware of a problem we are not able to resolve. 5. The vinyl floor was dinged and Daltex Contractors was blamed for this damage but the flooring company (which was hired by [Member name removed]) is the actual company that moved the refrigerator back into position after the floor was installed. She mentioned that she would cover the small ding with a rug and the owner of Daltex Contractors as a nice gesture gave her a $100.00 to buy a rug. Owner and Project Coordinators met with her along with painters and carpenters to review and make final repairs to bring this project to close. [Member name removed] commented about how impressed she was that the owner was on his hands and knees wiping up dirt on the floor. We have documented conversations showing our continued communication with [Member name removed] addressing her concerns and questions about the construction processes and products which were outside of her knowledge base. [Member name removed] review again is mind boggling as our Business Owner / and Staff received numerous comments about how happy and excited she was about the work and her new kitchen. I am sure that the facts will speak for themselves about the quality of business Daltex Contractors LLC does as to maintain a business for 20+ years takes amazing customer service, quality work and a dedication to our trade and the community. And this is one review that is NOT deserved."

"Thank you for your business, we appreciate the great comments."

"We thank you for your business and we look forward in working with you in the future."

"Thank you for your business, we appreciate your review and look forward in working with you in the future"

"We enjoyed working with you and your husband on your rental property. Thank you again for your business and we look forward in working with you again in the future."

"We appreciate the wonderful review from the members. They were amazing customers to work with. Our belief in our work is to treat our customer's home like our own with the same quality. Thank you again Members, you are a valued customer."

"We are responding based on the information submitted from Member. We were contracted to do the work on the home, after the completion of the siding work which was paid in full in the amount of $8500.00 (insurance scope, proceeds and overhead and profit on this portion of the job). We opted NOT to continue work with Member due to the unstable issues with this homeowner. Member allowed her neighbor and others to interfere with the construction on the home and also STOLE our equipment trailer from the driveway of the home, which was loaded with construction debris and the neighbor dumped the trash into another neighbors yard. The police department contact us threatening a citation, upon review and investigation by the police the neighbor admitted to taking the trailer and dumping the debris and then had to pick up the debris or would be cited. There were many calls to our owner which he was very nice and explained to Member and the neighbor who also called numerous times begging for us to continue work. We explained to Member that there was to much interference and unstable issues going on for us to continue to work with her on any other project. Our work even based on this review was done with quality. It was inspected by the city and approved (permit pulled on the house). Daltex Contractors did respond to Member on every occasion that she called but unfortunately she did not like that we refused to do any more work for her on her insurance claim. Member had the roof done by someone else and is now refusing to pay the individual for the roof installation. As a company we unfortunately have to back out of agreements due to the unstable nature of the homeowner and the potential non payment of work. We are in the process of pending legal action against Member if the posting of bad work faith continues. Daltex Contractors is a 20 year company with an A+ Accredited BBB rating with amazing references. We hope that customers will review all the facts of a review and understand that unfortunately we are not able to work with some homeowners and that it is not Daltex Contractors that is in the wrong but a homeowner that is making false allegations against our company."