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About us
We are a family-owned and operated business, established in North Houston, back in the year 2000. We've made residential cleaning our life's work. As much as possible, the owner personally visits the houses while they are being cleaned and gets involved in the details! We truly enjoy improving people's lives, with a team of dedicated and hard-working cleaning specialists, one home at a time.
Business highlights
Se habla espanol
Emergency services offered
25 years of experience
Services we offer
Deep Cleaning, Housecleaning, Move In, Move Out, Office Cleaning, Windows cleaning
Amenities
Emergency Services
Yes
Free Estimates
Yes
Reviews
4.948 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 90% | ||
| 8% | ||
| 2% | ||
| 0% | ||
| 0% |
Showing 1-25 of 48 reviews
Ashley S.
Nov 2021
Excellent service! Quick and responsive to my inquiry and had a wonderful team out in a few days! The team did a great job and can’t wait to continue to use them!
Response from U Have It Maid LLC
"Thank you for the opportunity to serve your family and we look forward to continuing working with you! German Otto."
Tonya B.
Mar 2020
Great. The best housecleaning job I’ve ever had. Very thorough. Excellent work. Highly recommend. Reasonable rates.
Response from U Have It Maid LLC
"Thank you so much for your great review, we really appreciate. It was a pleasure to clean your house and we hope we can continue to serve you for a long time. Sincerely, Dolly Otto"
Esther D.
Mar 2019
Excelente!! I’m very happy with the service. Always responding , and the lady’s are very honest and eficient They bring all the equipment and supplies to clean your house, with NO extra cost. I will recommend this company to everybody. I’m using this company science they start.
Veronica C.
Mar 2019
Dolly came for an initial walk through and gave a price quote. Her crew was available earlier in the week than expected - which was a good thing! They came and knocked out the detailed cleaning and left things super clean! Communication was excellent all through the process; we were never left wondering about anything. Professional Service!
Kasey M.
Oct 2018
Excellent service, great communication, reliable and always on time. Its a pleasure to do business with Dolly.
Pat W.
May 2018
very well. Dolly and her staff did a great job.
Response from U Have It Maid LLC
"Thank you so much for takin the time to give us a great review. It is a pleasure to continue to keep you us a great customer. We enjoy cleaning your house. Dolly Otto"
Monique S.
Apr 2018
Dolly is a very personable woman who goes above and beyond. I would highly recommend her for cleaning your home. Monique S. Spring, TX
Response from U Have It Maid LLC
"Thank you so much for takin the time to give us a great review. It was a pleasure to help you with the move out. Regards, Dolly Otto"
Carol W.
Dec 2017
Extremely well; owner came same day to give estimate and returned next day with crew; superior job on shower door. Blinds, baseboards, flooring all were done well. Cleaned kitchen and cabinet, oven, microwave, refrigerator. Entire house work done quickly and had house clean and smelling fresh
Response from U Have It Maid LLC
"Thank you so much for takin the time to give us such a great review. It was a pleasure to help you with the house. Regards, Dolly Otto"
Amhed H.
Nov 2017
U Have It Maid is the most professional cleaning service I've ever hired. I'm moving out of Houston this month, I wish I could take them to my new city. The team is professional, gets the job done quickly, and the owner follows up after every cleaning to check everything went alright. They also keep a tight calendar and remind me whenever a couple of weeks have passed in case I need another cleaning.
Response from U Have It Maid LLC
"Thank you so much for takin the time to give us such a great review. It was a pleasure to help you with your apartment. Regards, Dolly Otto"
Matthew N.
Sep 2017
tremendous work and effort as well as outstanding job during deep cleaning. Subsequent cleanings were average.
Kasey M.
Aug 2017
Wonderful, through and fast service. They did everything I asked and more! What and eye Dolly has for doing what matters most to make a home look great! This is the absolute best service I have ever used. Highly recommend.
Response from U Have It Maid LLC
"It's my pleasure to work with you. Thank you for your kindness and great review. I hope we can continue to clean your new house."
Susan W.
Jul 2017
The owner is Dolly. They have been taken care of it for a few months now. They do every other Thursday. They do a good job. Price is one of the reasons i went with them and then they do a really good job. I have no problems with them at all. I trust them with a key to my apartment and have had no problems. Dolly is very pleasant to deal with and she will call me the day before to remind me they are coming. There have been a few times i have not been able to find something and the ladies tell me where they left it. Communication is good and no problems with them.
KATHERINE S.
Jun 2017
very well and did a good job for as long AS THEY WERE HERE
Pat P.
Jun 2017
Of all the cleaning people I have hired over the past 20 years, this was the first time I paid for four hours that was really 2 people for two hours, then I had to buy more time from them. I will go back to hiring those who give you the flat fee in advance, no matter how many people it takes. I paid more for just the downstairs than I have for the entire house.
Joe G.
May 2017
.
Response from U Have It Maid LLC
"It was my pleasure to assist you. Thank you for your kindness. We look forward to continuing to serve you. Dolly Otto"
Belinda M.
May 2017
Toilets not cleaned
Response from U Have It Maid LLC
"Hi Mrs. [Member Name Removed], Thank you for taking the time to share your input. I'm sorry to hear about your mixed experience with us. As we discussed back in November, the screws/bolts in the toilet seat were very rusty. Any time you raise and/or lower the toilet seat, rust flakes off. In this case, the best thing to do is to replace the rusted bolts. Thanks again for your time! If you need our service in the future, please don't hesitant to contact me. Dolly (Owner)"
Priscilla U.
Apr 2017
Dolly and crew were fantastic! They were highly professional and thorough. I highly recommend them.
Response from U Have It Maid LLC
"It is my pleasure to assist you. Thank you for your kind review. I am so glad that we can make a difference in your life. We will be happy to continue to clean your house. Dolly and the girls."
Thanh T.
Apr 2017
This past time you could tell they even moved the couch and furniture to vacuum underneath! I never had any other maid service ever do that. The time before thy even found my husband's car keys that costs $300 to replace! Punctual and gets the job done right AND fast! HONEST AND VERY HARD WORKING! Love the team who clean my house!
Response from U Have It Maid LLC
"It is my pleasure to assist you. Thank you for your kind review. I am so glad that we can make a difference in your life. The girls will be very happy to know that you like their work."
Max G.
Apr 2017
Outstanding! Great communication, on time, and very personable. WOW these ladies don't mess around, they cleaned my house till it sparkled. I would be proud to have the Pope or the Queen stay over for the weekend. Small business owner, just blew my socks off! If you need cleaning i HIGHLY recommend you go with these ladies.
Response from U Have It Maid LLC
"It is my pleasure to assist you. Thank you for your kind review. I am so glad that we can make a difference in your life. We will be happy to continue to clean your house. Dolly and the girls."
Jo H.
Apr 2017
The ladies arrived on time and went right to work. They were thorough and the house sparkled when they were done. They did require more than the 4 hours I paid for, so I did pay for 2 additional hours. The combined costs were still reasonable and I felt like I got my money's worth.
Response from U Have It Maid LLC
"It is my pleasure to assist you. Thank you for your kind review. I am so glad that we can make a difference in your life."
Kasey M.
Mar 2017
We are using U Have It Maid for a while and they work so hard and fast, but with respect for all the fragile things in my home, They are good on details. I am impressed as the first time. I requested as an additional services to clean inside the refrigerator and owen and now it looks like new. They cleaned all my windows and did a GREAT job. Thank you so much for your excellent service and make my life more easy.
THANH F.
Feb 2017
Awesome!!! They even found my husband's car key fob that cost $450 to replace!! (Towing costs included) Very accommodating on date and time but these ladies are awesome so book ASAP because I can't imagine they would have openings for long!
Response from U Have It Maid LLC
"It is my pleasure to assist you. Thank you for your kind review. I am so glad that we found the car key fob. We look forward to continuing to serve you. Dolly Otto"
Connie M.
Jan 2017
The team arrived right on time, analyzed the scope of work and immediately set to making it sparkle. They were polite, professional, responsible and thorough. I liked them and their work very much and have asked them to come regularly to care for my home.
Response from U Have It Maid LLC
"It was my pleasure to assist you. Thank you for your kindness. We look forward to continuing to serve you. Dolly Otto"
Patricia D.
Jan 2017
I made a Big Deal purchase with them. It was excellent. I've had them out a couple of times but this was the first time I used them. There was no additional charge. I tipped them, though, because they deserved it. They were very good. Three people came out to complete the service. It took them a couple of hours to complete the job. Everything I asked them to do, they did well.
Response from U Have It Maid LLC
"It was my pleasure to assist you Mrs [Member Name Removed]. Thank you for your kindness. We look forward to continuing to serve you. Dolly Otto"
Sandra W.
Jan 2017
It went well. I will use them again.
Licensing
State Contractor License Requirements
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FAQ
U Have It Maid LLC is currently rated 4.9 overall out of 5.
Yes, U Have It Maid LLC offers free project estimates.
No, U Have It Maid LLC does not offer eco-friendly accreditations.
No, U Have It Maid LLC does not offer a senior discount.
Yes, U Have It Maid LLC offers emergency services.
No, U Have It Maid LLC does not offer warranties.