ADVANCED ALUMINUM PRODUCTS LLC
About us
Advanced Aluminum Products, LLC A full Service Screen Company
Business highlights
Services we offer
& VINYL/GLASS ROOMS., FULL SERVICE SCREEN COMPANY SPECAILIZING IN SOLAR SCREENS, PATIO COVERS, POOL ENCLOSURES, REPLACEMENT SCREENS, SCREEN ROOMS
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 33% | ||
| 17% | ||
| 0% | ||
| 33% | ||
| 17% |
I contacted Carlos and Jackie at Advanced Aluminum to purchase a screen door. The initial contact was fine and seemed that all was going to go well. I purchased a screen door for my exterior patio. The screen door was to be screened with "super screen". The door was to be delivered by Thursday. The door was delivered as promised by Carlos. I came home at lunch and the door was leaning against my house. Carlos delivered the screened door.... without a screen (for which we had a written contract). I called Carlos to find out when the door would be delivered and he told me that had already been delivered. Problem with the screen door was it had no screen. Carlos told me when I called him that he forgot the screen. I told him that we had contracted for the screen to be included. He said he told the contractor. I said he should have called me because I am the customer. I wrote an email to the company and Jackie responded that they would take off $15 or mail me the screen. I called her and told her how disappointed I was that they did not provide the door in the contracted and paid for manner that I paid for. I told her I wanted the door screened they way I paid for it and she was rather rude and said what did I expect, for them to drive four hours to screen the door? I expected the door to be delivered to my home (for which I paid $290 plus a $45 delivery fee) in the contracted and agreed upon. I ended up asking for the $15 that Jackie offered as a "refund" for the non-screened door. I personally thought that a refund in a larger portion should have been offered due to the fact that the service was not performed as contracted. Will I use this company again? NO.
Licensing
State Contractor License Requirements
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