Reviews
2.52 Reviews
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Showing 1-2 of 2 reviews
Andrew H.
Nov 2015
Hardwood Flooring Service
The reason I gave them a B overall is because of their high pressure sales and because they left our flooring out in the rain. Since it was wood they should have put it underneath something.
Charlene F.
Sep 2015
Hardware & Home Improvement Stores
The first month or so everything was fine. The installer was very good. After about a month or so, the flooring started cupping (the edges were turning up). I went back to the store and they said they couldn't do anything about it. I would have to go through their corporate office in Virginia. They wouldn't even come out and look. I had to fill out a form and take pictures of the floor. I sent all that to the corporate office in Virginia. They called me and said there was nothing wrong with the flooring and suggested I may have a leak somewhere. I informed her that there was no leak. They decided there was nothing wrong with the floor and there was nothing they could do. I talked to the installer. He came and looked, and took up the floors at his expense. He had 5 men at my house for 2 days taking up the bamboo flooring and the glue. I noticed when he took it up, the glue was still wet. The glue was supposed to be a water barrier, but it was not adequate. Then, I had to pay an additional $1300 to the couple who bought the house so they could replace the floor.
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FAQ
Lumber Liquidators is currently rated 2.5 overall out of 5.
No, Lumber Liquidators does not offer free project estimates.
No, Lumber Liquidators does not offer eco-friendly accreditations.
No, Lumber Liquidators does not offer a senior discount.
No, Lumber Liquidators does not offer emergency services.
No, Lumber Liquidators does not offer warranties.