Ty Ramsey Piano Service Company

Piano Tuning, Musical Instrument Repair

About us

Providing quality piano tuning and repair services since 1976.

Business highlights

49 years of trusted experience

Services we offer

Piano tuning, repairs, regulations, voicing, appraisals, prepurchase evaluations, and piano detailing/cleaning.

Services we don't offer

Piano moving, refinishing

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.072 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
99%
4
1%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 26-50 of 72 reviews

Jill S.
04/2014
5.0
piano tuning
  + -1 more
My piano is hard to tune - it's a Steinway upright and it's a real balancing act to get all of the notes sounding good together. Mr. Ramsey didn't mind that it was difficult. The piano sounds as good as it did when I purchased it - perhaps better. I am happy to have found a gifted piano technician, and will call him again.
Description of Work: Tuned my piano.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Ty Ramsey Piano Service Company
Thank you for your kinds words. It was not only an honor to serve you, but a real pleasure meeting you as well.

Laura B.
03/2014
5.0
piano tuning
  + -1 more
Ty was very professional. He got here right on time, and got the piano tuned in 1 hour. I will definitely use his service again.
Description of Work: tuned a very out of tune piano.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Ty Ramsey Piano Service Company
Thank you. It was a real pleasure servicing your Yamaha piano. I'm looking forward to seeing you again.

Abigail G.
03/2014
5.0
piano tuning
  + -1 more
We recently moved our piano to Texas from out of state. It wasn't very out-of-tune, but one key had been sticking since before our move. Ty quoted me $125 for tuning, but when he came, he said it didn't need a full tuning. He repaired the sticky key and made a few small adjustments and charged us only $75 for a service call. Very professional, and less expensive than expected!
Description of Work: repaired Yamaha upright

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Ty Ramsey Piano Service Company
Thank you for allowing me the opportunity to serve you. Looking forward to serving you in the future.

Martin L.
03/2014
5.0
piano tuning
  + -1 more
Mr. Ramsey was quick to respond to an e-mail request for piano tuning service and was flexible in scheduling an appointment. He arrived on-time and his work was professional and courteous. Our 55+ year old Story & Clark upright piano sounds great now! His charge was reasonable. I highly recommend him for piano tuning service.
Description of Work: Piano Tuning service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Ty Ramsey Piano Service Company
It was a real pleasure serving you. Thank you for the nice review.

Stacie K.
02/2014
5.0
piano tuning
  + -1 more
Ty was GREAT! Tuned the piano perfectly. Since it had been so long since we had it tuned, it took 2 visits to tune the piano to keep from overstretching the strings. Ty was right on time for both visits. Very nice and personable. Will definitely have Ty tune our piano again. This time, we won't wait another 8 years.
Description of Work: Tuned our piano that had not been tuned in 8 years

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Ty Ramsey Piano Service Company
Thank you, thank you, thank you! It's always a pleasure to hear from another satisfied customer.

SUSETTE P.
01/2014
5.0
piano tuning
  + -1 more
Ty first came in December, after we had chose him from Angie's List reviews. He opened the piano to look at the condition. We knew there was two broken hammers, because the key had dropped and that the tuning was off, as well as a few sticking keys. Ty checked the serial number to find a manufactured date of 1916. He evaluated the repairs need and explained that it would cost allot more than a basic tuning and may need to be tuned an lower, in-order to not brake the wires. We discussed how much we had in the piano (only about $500, including movers) and that I was a novice player. He noted that the value with his added work would be less than the value of the piano and recommended the $700 service. We agree that it was worth that to us too; because it had not been serviced in 45 years and had been moved twice in the seven years we have owned it. Ty took out the hammer section of the piano to take it home and do repairs and set-up the follow-up appointment for the Jan 13th afternoon. When he return it took him about three hours to re-install the hammer section and tune the piano. At all times Ty was very professional, timely and could knowledgeably answer our questions. Only thing left for me to do was to replace the felt on the muting bar and to practice. I would highly recommend his service.
Description of Work: Ty evaluated, repaired and tuned our 1916 Newman Brothers Upright Grand piano.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Response from Ty Ramsey Piano Service Company
I am most thankful for your review. I look forward to seeing you and your piano for many years.

Lynn B.
12/2013
5.0
piano tuning
  + -1 more
Ty was prompt, efficient, and very easy to work with. If only he could teach me to play as well as he does!
Description of Work: Tuned a Yamaha baby grand.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Ty Ramsey Piano Service Company
It was a pleasure to serve you. Thank you for your review.

Sydney N.
12/2013
5.0
piano tuning
  + -1 more
Piano tuning and appraisal. Very professional and the price was extremely reasonable. I don't remember the exact charge, but it was lower than some of the competitors.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Ty Ramsey Piano Service Company
Thank you. It was a pleasure serving you.

Kelly H.
11/2013
5.0
piano tuning
  + -1 more
Ty was extremely professional and efficient. I will definitely use him again. Scheduling via email is a plus as well.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Ty Ramsey Piano Service Company
I appreciate you taking the time to write this nice review. Looking forward to seeing you again next year.

Heather M.
10/2013
5.0
piano tuning
  + -1 more
Ty showed up right on time and went to work on my old (and questionable) piano. It He not only tuned it he repaired the lid and a couple of internal parts that has become dislodged. In very short order, Ty had the piano working superbly... As a final flourish to his service, he ran through a few of his favorite songs on the piano - He really is an apt pianist. It was a real treat to hear him play and I look forward to my children learning to play on this piano that Ty helped us maintain.
Description of Work: Ty tuned by old Piano.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Ty Ramsey Piano Service Company
It was a real pleasure serving you. I look forward to a long relationship.

Chris T.
10/2013
5.0
piano tuning
  + -1 more
He did a great job. He got the piano tuned in about an hour. We definitely will be using him again and he is my guy now. I would recommend him to others.
Description of Work: They tuned the piano. We have a mid-sized Kawai brand

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Ty Ramsey Piano Service Company
Thank you. It's nice to have another great customer, too.

Michael W.
09/2013
5.0
musical instrument repair, piano tuning
  + 0 more
Ty was very prompt communicating and scheduling the appointment. He arrived exactly at our scheduled time and went right to work. Within a few minutes he had the piano opened up and a few minutes later was ready to give the diagnosis. Ty was very detailed and even showed me the parts of the piano that needed to be repaired and why. He did a great job explaining to me. He explained that the piano was repaired previously with incorrect parts like common screws that were not the right size. Also the piano was very not stored in a climate controlled environment there was some visible damage of this. Unfortunately all of this combined with the age of the piano resulted in much more work required to get the piano in playable condition. I appreciate very much that Ty was straight with me and explained all of this and did a great job answering my questions. He also didn't try to sell me on the repairs in fact he agreed with me that he would not put that much work into this piano because the cost of the repairs needed would likely exceed what the piano was worth. The best part is that Ty did not even charge me for the visit!!! Citing his "mercy clause"... WOW! Ty even offered to assist me with decision on my next piano purchase! I can't recommend Ty's services enough. I have definitely found the go to guy for piano service! Thank you Ty and Angie's List!
Description of Work: Diagnosed my very aged and broken piano. Explained very well what repairs would be required and showed me the issues inside the piano. Gave me an estimate and didn't try to sell me on the repairs. "Mercy Clause" did not charge due to the excessive repairs required on the piano.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Ty Ramsey Piano Service Company
Thank you for your kind words. I'm looking forward to servicing your next piano.

Lisa D.
08/2013
5.0
piano tuning
  + -1 more
I contacted Mr. Ramsey via email to schedule my appointment. He was responsive and accommodating as far as timing. He arrived right on time and got straight to work. Since my piano had not been tuned in about 6 years, he had already prepared me (via email) for the possibility of an additional charge. However, it turned out the piano was not in too bad of shape and he was finished within an hour. The best part was listening to him play as the final step in his process. I will definitely contact him again and will recommend him whole-heartedly to anyone who asks.
Description of Work: Tuned my upright piano

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Ty Ramsey Piano Service Company
Thank you, it was a pleasure serving and meeting you and your daughters. I also would like to invite you to follow me on Facebook at Ty Ramsey Piano Service Company. It's fun and informative.

William B.
08/2013
5.0
piano tuning
  + -1 more
After moving twice with work in the last five years our piano was long overdue for tuning. I scheduled an appointment with Mr. Ramsey based on the high marks he had received in past reviews. Mr Ramsey's professional service has allowed us to once again enjoy our piano. We will look to Mr. Ramsey for future maintenance service.
Description of Work: Piano tuning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Response from Ty Ramsey Piano Service Company
Thank you for your review. It was and always will be a pleasure to serve you.

Virginia A.
07/2013
5.0
piano tuning
  + -1 more
1)Family came for 2 weeks right after Ty had been here. We were on the go so much that no one sat down to play. 2) I got to the piano right after they left. The treble part was not in tune. Ty came very quickly and determined that it needed voicing, a pretty involved procedure to replace parts that were "worn and hardened?" He said it was best done right after a tuning. 3) His suggestion was to wait til we had it tuned the next time. 4) I will limit my playing to middle and bass keys til we get this fixed. Ty was a total professional, and we felt we had the best of care. I did not stay with him but entrusted the work to him with my husband standing by. BTW, he (my husband) does not play piano. Rest assured when we do this again, I will be a more involved participant and not let my embarrassment of not playing well keep me from playing something and trying the piano out before he leaves, as he suggested. Could not have been more pleased with our good fortune in choosing this gifted and professional musician to help us out.
Description of Work: Our piano is a Baldwin purchased over 40 years ago. It had not been tuned but a few times and since Christmas, it had hardly been played. When I did get back to playing it in the late spring, I was horrified at how out-of-tune it sounded. Ty did some work the first week in June and again on June 10th, in preparation for the kids and grandkids arrival on the 12th. We were so busy going places that no one ever sat down to play. Two weeks later after they left, I did my scale warmup and found that bass and treble didn't match. Enter Ty again! He did a little adjustment. I happened to be on a long distance call, so my husband was the contact (doesn't play piano.) Before Ty left he asked me if I wanted to play it. I declined as he had already played something. The second time he came, he almost gave a concert. What a gifted, professional musician. 1) Since our Baldwin is over 40 years old, has not been tuned or played much, it took two times a week apart to get it in good playing form. Ty is quite the musician and played like a concert pianist before he left the second time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Ty Ramsey Piano Service Company
Thank you for the privilege of servicing your piano. The "Voicing" that I have recommended will change the tone quality of your piano, creating a more balanced sound. The bass and treble will then match.

H Kate H.
01/2013
5.0
piano tuning
  + -1 more
It was easy to set appointment by email with Ty (although I didn't think to call until close to Christmas so the appointment was scheduled for several weeks out). He was quick to respond to scheduling request and reminded me of the appointment the day before. He was on time, very professional, and quickly and efficiently tuned and fixed the piano. He has put me on his calendar so that I will get a reminder for service next year.
Description of Work: Tuned piano and fix "clicking" sound that had developed when keys were pressed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Ty Ramsey Piano Service Company
Thank you so much for allowing me into your home. Your satisfaction is, and always will be, my highest priority. Looking forward to seeing you again next year.

Christopher S.
01/2013
5.0
piano tuning
  + -1 more
Ty is friendly, expert, and very business-like. I guess that means he?s a pro. He estimated the time and cost and was right on the mark for bot. What especially impressed me was that I noticed something a week later that wasn?t right. He returned promptly, spent some time troubleshooting it. fixed it, and wouldn?t charge me, That?s exceptional service and quality.
Description of Work: Ty spent about an hour working on my piano, which had some issues, since it had not been tuned in a few years. He came in, went right to work, and didn’t stop until he and I were satisfied.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Ty Ramsey Piano Service Company
Thank you for reviewing my business. As you've probably guessed, a satisfied customer is what I want as a minimum. A new friend is what I hope for.

Kathy L.
12/2012
5.0
piano tuning
  + -1 more
It was an excellent experience.
Description of Work: Ty Ramsey was congenial, considerate, very professional, prompt, and he worked quickly. He also gave me some helpful suggestions about upkeep of my piano and for building my piano teaching business. I will definitely request his services in the future regarding tuning and/or repair of my piano.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Ty Ramsey Piano Service Company
Wow!!! What a great review. It was a pleasure getting to know you and your piano. Piano teachers are very special people. Thank you for promoting the arts through teaching.

Becky and Paul W.
11/2012
5.0
piano tuning
  + -1 more
Ty did an excellent job of tuning our Yamaha grand and also gave us an appraisal at a very reasonable fee. He was extremely professional and we would highly recommend him to anyone needing work done on a piano.
Description of Work: Tuning Yamaha grand piano and appraisal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from Ty Ramsey Piano Service Company
Thank you for being a great customer. It was a pleasure serving you.

Dion H.
08/2012
5.0
piano tuning
  + -1 more
My husband and I were just handed down an antique piano, which was my great grandmother's. It was very out of tune, so we were looking for advice as to tuning/maintenance for it. We contacted Ty and he was very prompt getting us scheduled to take a look at it. Ty was very prompt- right on time. We appreciated his honest opinion regarding repair. In this case with it being very old, dirty, and badly out of tune, Ty didn't recommend any work. He was very honest with me that this could become a very costly project. Overall, I was very pleased with our meeting and will definitely call on Ty again for future service, as well as recommend him to our friends!
Description of Work: In this case, we decided against any repairs due to the advice given that this could end up a very costly investment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Ty Ramsey Piano Service Company
Thank you for your kind words. I look forward to serving you and your friends in the future.

Marc S.
08/2012
5.0
piano tuning
  + -1 more
Our Sherman Clay piano had not been tuned since we bought it from a family friend several years ago, including transporting it from Oklahoma to Texas. We found Ty on Angie's List, and he came highly recommended. I contacted him through email and he was prompt to respond. He set up an appointment to come out a couple days later. Ty's price to tune the piano was very reasonable, especially since it hadn't been tuned in many years. He did a great job, and we would recommend him. We will definitely use him in the future.
Description of Work: Ty tuned our Sherman Clay piano.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Ty Ramsey Piano Service Company
Thank you for allowing me to service your piano. I look forward to serving you again next year.

Matthew H.
08/2012
5.0
piano tuning
  + -1 more
Ty was very responsive on email, and in person he was very professional, friendly, and efficient. He did a great job.
Description of Work: Ty gave my upright piano a tuning. He also repaired a pad that had come unglued.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Ty Ramsey Piano Service Company
It was a please serving you. Thank you. See you next year.

Mike Y.
04/2012
5.0
musical instrument repair, piano tuning
  + 0 more
I would recommend Ty Ramsey for piano repair and tuning. I would give him an A+++++ for punctuality if I could. Ty's professionalism and knowledge are invaluable.
Description of Work: Repairs and tuning of a 1948 Gulbransen piano.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Response from Ty Ramsey Piano Service Company
Thank you for your encouraging words. I look forward to serving you again.

Peggy M.
04/2012
5.0
piano tuning
  + -1 more
Mr. Ramsey was very professional and informative. Our old piano was beyond help. Mr. Ramsay took time to educate us and did not charge us since he was unable to tune the piano. I will definitely call him again to tune the other piano.
Description of Work: Piano Tuning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Ty Ramsey Piano Service Company
Looking forward to serving you again. Thank you for posting a review and your kind words.

Bill B.
02/2012
5.0
musical instrument repair, piano tuning
  + 0 more
The keys were sticking on my 80 year old grand piano and it was way out of tune. Our move from Michigan to Texas apparently caused all the keys to swell a bit, so no one had been playing it. It had been rebuilt just before the move so the strings were stretchy as well. Ty knew what to do, and gave it an initial tune and made an appointment to repair the keys. On the second visit, he was in and out in about 2-1/2 hours having reworked all of the keys and tuned the strings a second time. The action and sound are superb now. Ty is courteous and a true professional. I trust him implicitly with this family heirloom and will have him back for future tunings.
Description of Work: Fix keys that stick Tune piano

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Ty Ramsey Piano Service Company
Thank you so much for your kind words. It was a pleasure getting to know you and I look forward to taking care of your wonderfully restored piano.
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Contact information

7216 Cloverleaf Dr, Plano, TX 75074

www.tyramsey.com

Service hours

Sunday:
Closed
Saturday:
Closed

Licensing


Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Piano Tuning,
Musical Instrument Repair

FAQ

Ty Ramsey Piano Service Company is currently rated 5 overall out of 5.

Sunday: Closed

Saturday: Closed

Ty Ramsey Piano Service Company accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Ty Ramsey Piano Service Company does not offer free project estimates.
Yes, Ty Ramsey Piano Service Company offers eco-friendly accreditations.
No, Ty Ramsey Piano Service Company does not offer a senior discount.
No, Ty Ramsey Piano Service Company does not offer emergency services.
Yes, Ty Ramsey Piano Service Company offers warranties.
Ty Ramsey Piano Service Company offers the following services: Piano tuning, repairs, regulations, voicing, appraisals, prepurchase evaluations, and piano detailing/cleaning.
Piano moving, refinishing

Contact information

7216 Cloverleaf Dr, Plano, TX 75074

www.tyramsey.com

Service hours

Sunday:
Closed
Saturday:
Closed