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TREASUREWOOD & FINISHED FURNITURE

Furniture - Custom Made, Furniture - Sales

Reviews

1.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%


Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Showing 1-1 of 1 reviews

KRISTEN D.
09/2007
1.0
custom furniture
  + -1 more
I would Never again order any item from this store. From start to finish the experience was horrible. When I ordered the bookcases, I was charged in full, despite being told I would only be charged 50%. When the bookcases finally arrived, I was told my quote of $50 to deliver them which was made when I ordered, was no longer valid. The charge would be $250. So, I rented a uhaul. They helped load it, breaking two pieces that have still not been repaired by them. Then, a bookcase was made wrong entirely, resulting in them having to re-order it from the Maker. It's 8 weeks now after my original order. I still have no bookcase, and I'm still paying for it. On top of everything, they never call me to inform me of what is the delay, I always have to call them then I am put on hold forever as they figure out who will break the bad news to me. I have had such a bad experience I plan to notify the Better Business Bureau about the horrible service and misleading promises made by them.
Description of Work: I ordered Custom Bookcases for an office in my home on June 6th, 2007. They were ordered through this store to be made by another company. There were six bookcases total.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$3,000

    Contact information

    3100 INDEPENDENCE PKWY STE # 104, Plano, TX


    Service hours

    Sunday:
    12:00 PM - 5:00 PM
    Monday:
    9:30 AM - 6:00 PM
    Tuesday:
    9:30 AM - 6:00 PM
    Wednesday:
    9:30 AM - 6:00 PM
    Thursday:
    9:30 AM - 6:00 PM
    Friday:
    9:30 AM - 6:00 PM
    Saturday:
    9:30 AM - 6:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Furniture - Custom Made,
    Furniture - Sales

    FAQ

    TREASUREWOOD & FINISHED FURNITURE is currently rated 1 overall out of 5.

    Sunday: 12:00 PM - 5:00 PM

    Monday: 9:30 AM - 6:00 PM

    Tuesday: 9:30 AM - 6:00 PM

    Wednesday: 9:30 AM - 6:00 PM

    Thursday: 9:30 AM - 6:00 PM

    Friday: 9:30 AM - 6:00 PM

    Saturday: 9:30 AM - 6:00 PM

    No, TREASUREWOOD & FINISHED FURNITURE does not offer free project estimates.
    No, TREASUREWOOD & FINISHED FURNITURE does not offer eco-friendly accreditations.
    No, TREASUREWOOD & FINISHED FURNITURE does not offer a senior discount.
    No, TREASUREWOOD & FINISHED FURNITURE does not offer emergency services.
    No, TREASUREWOOD & FINISHED FURNITURE does not offer warranties.

    Contact information

    3100 INDEPENDENCE PKWY STE # 104, Plano, TX


    Service hours

    Sunday:
    12:00 PM - 5:00 PM
    Monday:
    9:30 AM - 6:00 PM
    Tuesday:
    9:30 AM - 6:00 PM
    Wednesday:
    9:30 AM - 6:00 PM
    Thursday:
    9:30 AM - 6:00 PM
    Friday:
    9:30 AM - 6:00 PM
    Saturday:
    9:30 AM - 6:00 PM