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Swan Roofing LLC
Exterior Surfaces - Powerwashing, Exterior Surfaces - Sandblasting, Deck or Porch - Repair,
About us
If you were in the line of the storm we can help! Phones answered 24/7. Please call 972-596-8313 to schedule your FREE ESTIMATE. Established 1981 and serving DFW with distinction and integrity for over 38 years. Locally owned and operated, we are proud of our work as commercial and residential roofing leaders. Our commitment is simple: setting new standards of quality, integrity, customer service, expertise and value. We can handle any and all of your roofing needs and are GAF Master Elite certified roofing contractors, an honor held by only 3% of roofers nation wide. You can trust us to help you with everything from roofing repairs to installing the most elaborate roofing products and styles. We are sure you are going to love working with us and we know we will love working with you. Give us a call for a FREE ESTIMATE and experience the Swan Difference. While our office hours are 8:00-5:00, our phones are answered 24/7, to always be available when you need service.
Business highlights
Emergency services offered
44 years of experience
Services we offer
Roof, chimney cap fabrication & replacement, fence stain, gutter, interior and exterior paint, siding repair, skylight, window replacement
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.880 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 86% | ||
| 6% | ||
| 5% | ||
| 1% | ||
| 1% |
Showing 1-25 of 80 reviews
Robert S.
Jul 2022
It went well.
Robert R.
Aug 2021
In the industries full of crooks they are diamonds in the roof. They are fabulous. You cant find a company like this company. They came out inspect the roof and give a quote. They got into my insurance company and got approved. The quality of work is outstanding. Having only 2 crews and they are outstanding. The contractor name James Welsch, He is the most knowledgeable roof contractor I ever work with also the owner. They got all the permits and inspections completed, Very professional. Top notch company.
Gloria M.
Feb 2021
Excellent! Professional, on time, and clean! Our project manager Jim Welsh dealt directly with our insurance company. Office Manager, Lisa, explained the timeline so we always knew exactly what to expect. Job was completed for fair price. We highly recommend Swan Roofing!
Becky F.
Aug 2020
One man show! John, the installer, was not in a good mood when he showed up to repair my gutters and I can see why. Swan Roofing was expecting him to repair a 30 ft span without any help. The gutter had a bow in the middle once it was up and was not acceptable. When I mentioned it to him, he blew up. He said that he knew what he was doing and continued yelling at me as I walked away. I looked out the kitchen window and could see him trying to force the gutter up by hitting it and pushing it. He returned the next day with spacers and did over kill on the repair. There are so many spacers and screws in the gutters that I don’t want them to return and do more damage. I traded a dented gutter for now a wavy gutter. Rental house quality not worthy for a house worth over $500,000. Putting the house up on the market soon and don’t want them touching it. If I were staying, the job would be redone. Place blame on both the company and the installer
Response from Swan Roofing LLC
"Although we strive to always be the Swan difference, we are deeply sorry that we were not able to do so in this situation. When we arrived early to provide a free estimate we were praised for "being on time and punctual" we were also told we were the first and only one to respond to the request. We then proceed to Identify the damage and addressed all questions and concerns. We took measurements and explained the process. The issue was in trying to accommodate a busy schedule. All other contractors doing work had been fired for “Unacceptable” work and we definitely did not want that to be the case with our work. Our representative was on site during the installation and offered to assist if need however, due to the customer comments and supervision our installer was very agitated and failed to deliver the Swan difference. No excuses will be made on our end, it was not acceptable. We did offer to adjust / do whatever it took to make things right. Our offer stands firm, we are here to deliver quality and professionalism and will come back out if requested to make any changes necessary in order to make our customer happy. We are grateful for the opportunity and would love to make things right."
Carrie F.
Jul 2020
Swan Roofing did an excellent job replacing our roof after a hail storm. Jimmy Kissamitakis was there for us through the entire process. Jimmy made sure all of our questions concerns were addressed. I have referred Swam Roofing to neighbors and friends because our experience with them was great.
Sue C.
May 2020
The job was completed on time and as expected.
Response from Swan Roofing LLC
"Thank you for the feedback, it was a pleasure to service you. :)"
Ron L.
Feb 2020
They were very prompt and efficient and the gutters look great.
Response from Swan Roofing LLC
"Thank you for the kind words, we are honored to have been able to service your home improvement needs."
Tim G.
Mar 2019
They did real well.
Response from Swan Roofing LLC
"Thank you for your business, we truly appreciate the opportunity to service you."
Bill S.
Feb 2019
It was fine and they are timely.
Response from Swan Roofing LLC
"Thank you for choosing [Member Name Removed] Roofing LLC for your repairs. We are glad you had a good experience from beginning to end. Please do not hesitate to contact us should you require our services."
Tom C.
Feb 2019
Swan roof is an exceptional company and I used them for 13 years. They put a composition roof on one of my house and a metal roof on the other. They knew any kind of roofing and their service is exceptional. Very responsive and most outstanding roofing I've seen in my life. Highly recommend them to any types of roofing.
Response from Swan Roofing LLC
"Thank you for using Swan Roofing LLC for your roof replacement. Please do not hesitate to contact us in the future should you have a need. We appreciate you for being a loyal customer."
Marc T.
Feb 2019
I was pleased with their work. They got back to me on the questions I had. They certainly weren't the cheapest but they were fair as I wasn't looking for a cheap solution.
Response from Swan Roofing LLC
"Thank you for using Swan Roofing LLC for your roof repairs. Please do not hesitate to contact us in the future should you have a need."
Tamineh B.
Oct 2018
They did a great job. I have no problems, very happy with the outcome. I referred them to others as well.
Response from Swan Roofing LLC
"Thank you for using Swan Roofing LLC for your roof replacement. Please do not hesitate to contact us in the future should you have a need."
Steve T.
Oct 2018
It went excellent, they are very good and very professional. I will recommend them to others.
Response from Swan Roofing LLC
"Thank you for using Swan Roofing LLC for your roofing needs. Do not hesitate to contact us if we can be of service."
Debra B.
Oct 2018
Very well. Highly recommend.
Response from Swan Roofing LLC
"Thank you again for using Swan Roofing LLC for your roofing needs."
James K.
Oct 2018
It was perfect, very good company.
Response from Swan Roofing LLC
"Thank you again for using Swan Roofing LLC for your roofing needs."
Paul K.
Jul 2018
inspected roof after hail storm. was very professional. inspected roof. told me roof didn't need replaced. which I appreciated.
Response from Swan Roofing LLC
"Thank you for your interest in Swan Roofing. Please keep us in mind for future roof repairs and/or replacement."
Jarret O.
Jul 2018
I worked with Don Perez, who was extremely helpful throughout the entire process. Punctual, courteous, and professional. The actual reroofing took about two days. They cleaned up well, I have yet to find a stray nail. Very satisfied.
Response from Swan Roofing LLC
"Thank you for using Swan Roofing for your roof install. We strive to make every roof installation as stress free as possible and are glad to hear your experience was pleasant."
JOHN H.
May 2018
They also work with the insurance company regarding the hail damage.
Response from Swan Roofing LLC
"Thank you for choosing Swan Roofing for your roof installation. If we can be of service in the future please do not hesitate to contact us."
Sayette J.
May 2018
They did an excellent work, They called us to followup if there is something that they can help after the last hailstorm.
Response from Swan Roofing LLC
"Thank you for choosing Swan Roofing for your roof installation. Please do not hesitate to contact us for any services we may be able to help with."
Sayette J.
May 2018
They did an excellent work.
Response from Swan Roofing LLC
"Thank you for choosing Swan Roofing."
MILLY O.
May 2018
Jason Perez stoped by to check the roof after installing. He did excellent, really good, called us for follow up. He's very very nice and he's really a big help.
Response from Swan Roofing LLC
"Thank you for choosing Swan Roofing."
CHARLES S.
May 2018
I wouldn't use anyone else. They are fabulous.
Response from Swan Roofing LLC
"Thank you for choosing Swan Roofing once again for your roof install. We greatly appreciate the loyalty and kind words."
CHIP J.
May 2018
It went great. They were in and out and did a good job. They treat their customers really well.
Response from Swan Roofing LLC
"Thank you for choosing Swan Roofing for your roof installations. We greatly appreciate the loyalty and the confidence you have in us and look forward to being of service in the future."
TIM G.
May 2018
They were good to work with. They were all professional, picked up after themselves really well, and they got it done in the time-frame they told me it would take.
Response from Swan Roofing LLC
"Thank you for choosing Swan Roofing to install your roof replacement. We are glad we could make the install as stress free as possible."
TOM F.
May 2018
It went smooth. I was very nervous about having the work done, but they made it easy. There were a couple of small cosmetic things that they had to come back to fix, but it was no issue. Jimmy was amazing and so good about communicating with us.
Response from Swan Roofing LLC
"Thank your for choosing Swan Roofing for your roof install. We do strive to make every experience as stress free as possible. Please do not hesitate to contact us if we can be of service in the future."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
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FAQ
Swan Roofing LLC is currently rated 4.8 overall out of 5.
Swan Roofing LLC accepts the following forms of payment: CreditCard
Yes, Swan Roofing LLC offers free project estimates.
No, Swan Roofing LLC does not offer eco-friendly accreditations.
No, Swan Roofing LLC does not offer a senior discount.
Yes, Swan Roofing LLC offers emergency services.
No, Swan Roofing LLC does not offer warranties.