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SERVPRO OF PLANO

General Remodeling, Water & Smoke Damage

Reviews

2.52 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
50%
2
50%
1
0%


Rating CategoryRating out of 5
quality
2.5
value
2.0
professionalism
3.0
responsiveness
3.5
punctuality
2.5
Showing 1-2 of 2 reviews

Charles S.
10/2015
3.0
remodeling
  + -1 more
unknown
Description of Work: cleaned appartment of smoke resudue after fire in building.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0

$2

Diana G.
02/2014
2.0
remodeling
  + -1 more
Servpro initially did a good job and got to our house within a half hour after being called. We had major water damage from burst hot water heaters in attic. They removed the water quickly. The days after is where things went bad to worse and we were afraid of mold growing in our house if we didn't get all the damage fixed ASAP. They had various crews coming in and out each day with no one responsible for the work. Many times various workers were grumbling that someone else didn't do their job. We fired them after a week of not being responsive to our complaints and went with a different company. They damaged our tile while ripping up baseboards and offered some $ to fix but we had to replace entire floor since it was 17 yr old tile and couldn't just replace a few tiles in hallway.
Description of Work: Removed water from our house

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
2.0

$11,000

    Contact information

    1501 SUMMIT AVE, Plano, TX 75074


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    General Remodeling,
    Water & Smoke Damage

    FAQ

    SERVPRO OF PLANO is currently rated 2.5 overall out of 5.
    No, SERVPRO OF PLANO does not offer free project estimates.
    No, SERVPRO OF PLANO does not offer eco-friendly accreditations.
    No, SERVPRO OF PLANO does not offer a senior discount.
    No, SERVPRO OF PLANO does not offer emergency services.
    No, SERVPRO OF PLANO does not offer warranties.

    Contact information

    1501 SUMMIT AVE, Plano, TX 75074