Reviews
1.01 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 0% | ||
| 0% | ||
| 0% | ||
| 0% | ||
| 100% |
Filter reviews by service
Showing 1-1 of 1 reviews
Michael P.
Jul 2020
Phone Repair
I called Samsung about a damaged device. I was on the phone with a female rep for an hour and completely explained my problem with the phone. The rep told me that the phone is under warranty and there would be no charge to fix it... it would take about a week. She sent me an email to print the shipping label and I mailed the phone to the service center. A week goes and I get a email saying that the price is being changed from free to $150.46. I called Samsung to find out why and am now being told that the problem is not covered, that the 1st rep gave me the wrong information, and that if I want the phone fixed that I would have to pay $150.46. This is unprofessional! BAIT & SWITCH tactics to charge unsuspecting customers and **** poor service. I talked to customer service and 2 supervisors who apologized but did nothing. Bottom line... pay. DO NOT EVER BUY A SAMSUNG PRODUCT OF ANY TYPE. I know I will never buy their products again.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
RSI Samsung Repair Center is currently rated 1.0 overall out of 5.
No, RSI Samsung Repair Center does not offer free project estimates.
No, RSI Samsung Repair Center does not offer eco-friendly accreditations.
No, RSI Samsung Repair Center does not offer a senior discount.
No, RSI Samsung Repair Center does not offer emergency services.
No, RSI Samsung Repair Center does not offer warranties.