Reed Fence & Deck Co

The quality of the work exceeded our expectations. Every step of the way, the craftsmanship was exemplary. Workers were courteous and conscientious. The project took six weeks, which was not unreasonable, given the size and scope of the job. The only way it could have been improved would have been if communication had been better. Since multiple crews were involved, we didn't always know whether a team of workers would be coming on a given day until they arrived.

We used Reed Fence & Deck to build a pergola in our backyard. We solicited several bids. Shane Reed was the only one who arrived on time and sent us the bid in the time promised. He gave us the best bid for the project. He was also the only one who brainstormed how to build the pergola so that we would not lose as much usable patio space. Both he and his project manager visited while the crew was constructing the project. The crew was professional and did beautiful work. Shane also referred us to an electrician who did a phenomenal job wiring the pergola. We are thrilled with the pergola and recommend Reed Fence & Deck highly if you have any work to be done.

After calling around to several fencing companies, found Reed in Angie's List with a coupon for repair. Booked and paid for the repair over the phone. We were not at home when they came (as planned), but the repair was completed on our return, and was all that one could ask for.

The fence looks absolutely beautiful and we love it!!! It is the best-looking fence on the block. The workers were extremely professional and very knowledgeable regarding the installation and staining of our fence. We are so pleased with the fence that we are considering having a deck built and will definitely be calling Reed Fence & Deck Co. We highly recommend Reed Fence & Deck Co.

Reed Fence and Deck was excellent. They came and gave me an estimate. They explained everything that needed to be done. I have a pool so a retaining wall was built on the alley side and up along the side of the house. They did the job in 3 days and made sure everything was cleaned up. They came back to stain the fence a month later. This is because the wood has to "cured" before it can be stained. Staining was done in half a day. I would recommend Reed Fence to anybody. We are very happy with our beautiful looking fence. A very professional company.

Really well. Responsive. Adaptable schedule. And very communicative. We were both "on the same page" during the whole process.

Friendly and professional

The new deck looks wonderful!

I used Reed Fence & Deck Company to put a fence around my last home. It was so beautiful and still looked new when I moved 5 years later. Naturally I hired them to fence my new home. Shane Reed worked with me designing exactly what I needed. My fence is pre stained cedar, board on board with an electric gate. They also built a smaller fence to keep my dogs off the driveway away from the electric gate. The workmen were prompt and professional, even in the brutal Texas heat. Shane was only a phone call away and everyone communicated promptly to keep me up on rain delays and arrival times every day.

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Amazing service from the Reeds! I called and left a message on a Sunday and didn't expect a return call until at least Monday or later. A few hours later Tiffany Reed called me back from a ski trip in Utah! I was immediately impressed that they were interested in gaining my business (many companies I called didn't return call first days). I always get at least five estimates on large purchases and I was blown away by the professionalism in which Shane Reed presented himself and his company. After getting his estimate (which wasn't the lowest or the highest) and chatting with him I knew who was going to build our new fence. Shane is a very honest and straightforward person and he made me feel as if my job was personally special to him. His guys came out, dismantled my old fence and set the posts in one day! The absolutely beautiful retaining wall was built in two days and the fence was complete in another two days. Five days from beginning to end on the project! All throughout the process Shane was in and out to supervise his guys and always kept me informed on how the process was going. His guys were polite, professional and hard working. The fence is absolutely gorgeous and all of my neighbors are envious! If you're thinking about fence or deck work I highly recommend Reed.

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Absolutely smooth.  Shane Reed is honest, professional, trustworthy, and extremely creative.  The workers are polite, extremely neat, and the work is A+ quality!  We LOVE this business.

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Not much to say. Prompt, punctual, professional, and
perfect!

Reed Fence & Deck Co, they were great. My experience with them was good. They were good, they were good. I would rate them 'A' for all of the categories.

Sean provided an estimate within 2 days of my call when my entire neighborhood was begging estimates. The Quote wasn't the least expensive but the recommended work included some extra steps to ensure fence stability. . The work was completed promptly. When I arrived to check on the progress around 4:30, I asked foreman when the fence would be finished as I was dog sitting. And it was difficult to take care of 3 dogs without a fence. The foreman indicated they'd just stay until at least all the planks were set. They worked until 6pm when the fence was useable. They returned the next day to completely finish their work. I was very impressed with Sean, the owner, as well as the team sent to complete the work.

great experience

Shane Reed arrived for the work request and estimate as scheduled.  He listened to my desires and provided educational feedback.  A competitor had told me that what I wanted was too difficult.  Shane told me that we would need to take some extra steps to get the fence I wanted built so that it would last.  Within the appointed time, he emailed his estimate to me.  We discussed some changes and he revised the estimate.  At the last minute, I decided to add the concrete footer which amounted to about 25% of the cost.  Start was delayed because the concrete contractor was backed up but Shane kept me informed.  He offered to delay setting the new fence posts so we wouldn't be without a fence for several weeks but I chose to get the old fence out immediately.  Once the posts were in, the concrete work could be done as soon as the contractor was free.  The Monday following the completion of the footer, Shane's crew arrived and the began the fence installation which was finished in about three days.  Once the fence was done, he made sure I was satisfied but had the concrete contractor return to make a few minor repairs that I hadn't even noticed.
To say that the fence is beautiful is an understatement.  It looks even better than I imagined and we have received compliments from numerous neighbors.  The shadowbox design allows air to flow through the fence so when the recent hurricane strength winds blew through Lake Highlands, our fence remained intact.  It also makes the back yard much less stifling on hot days.  The fence still provides plenty of privacy and makes a wonderful backdrop for the landscaping. Shane added some details that I didn't expect but it all makes the fence work better than expected.
When it's time to replace my deck, Shane will be my first call.

The gate both looks terrific and functions properly.  We had not been aware that solar-powered control units were available and are impressed at the performance.  This was a custom gate.  Mr. Reed guided us in our selection of the design and accommodated our request for a slightly non-standard width.  The installation went smoothly, and the technician who performed it provided valuable instruction that prevented our wasting time learning how to used the controlling units.   

Well done and excellent service.

They did a great job.   On time.   Great look.  Great work.   Scott Reed was very easy to work with.  I would use him again for sure.

I am remodeling house and this is the best subcontractor we have ever used. The quality is unbelievably good. Everything was done as discussed in the time frame we agreed on.

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