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planocomputer.com

Computer Repair, Computer Sales, Internet Service,

About us

Free PC Service. We will come to your home or office, diagnose your issue with over 30 years of professional service, and give you a more than competetive quote. If we can solve your issue in fifteen minutes or less the service call and solution is absolutely free.

Business highlights

Emergency services offered
37 years of experience

Services we offer

Both PC and MAC, Laptop, Desktop, Virus removal, Forensic Data excavation,Server/Exchange Server, IT Solutions, Software Development, Data Recovery and data copy. Component level repair/replacement and we service all makes and models from Dell to Acer.

Services we don't offer

If it has to do with computers, we do it. We can be very clear prior to any service if the scope is covered. We will cover any questions the customer may have or concerns. We pridee ourselves on good simple communication.

Amenities

Emergency Services

Yes

Free Estimates

Yes

Warranties

Yes

Senior Discount

5%

Accepted Payment Methods

  • PayPal
  • Check
  • Visa
  • MasterCard
Reviews
1.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%

Filter reviews by service

Showing 1-1 of 1 reviews
Paul G.
May 2011
1.0
Computer Repair
$2,400

I was really disappointed with Keith Allen, the owner. I gave him the money upfront. He is out of business now and his office is closed. The e-mail I got from him says that he working out of his home. He wasn?t putting out the product and wasn?t fixing stuff very fast. I finally threatened him with a lawsuit when he didn?t deliver my computer. It still took another six months to get it from him. He was sick and was in the hospital for a while, which I understand. He kept hiring people and then used to fire them. He didn?t pay them either. He was very personable though. I sent him over 16 e-mails. There used to be a place right next door to his shop that sold cars. I stopped there a couple of times and I saw the computer store next door. So, I talked to Keith and asked him if he could build me a computer and he agreed to it. He seemed knowledgeable and I gave him some specifications. I then asked him for the cost and he calculated and told me that it would be $2400. I thought that was a good price and I gave him a check that same day, but I didn?t get the item for two and a half years. He started in December of 2006 after Christmas. It was incredible. I bought another computer before I got that one. I would tell others not to give him any business. He will overcharge you and take forever to fix the computer. However, I did get a good computer which works well, but took forever to get it. I can?t judge the quality of the components used.


Jack R.
Sep 2010
1.0
Computer Repair
$1,188
I never saw my money OR MY PC again. I repeatedly called him, emailed him, and visited him, over the next YEAR, and got a succession of excuses about "problems with my PC" - driver issues, etc. When I finally asked for my PC back, he said it had had so many problems he hadn't "kept it around," and he "didn't remember" where it was! When I continued to ask for my money back, he began threatening to have me arrested, get no trespassing orders, etc. One night when I was knocking on his door, he came running out, grabbed me by the collar, said "I'm gonna FIX you good," and practically lifted me off the ground. Then he tried to get the Plano police to arrest me by claiming that I had tried to break into his shop (WHILE HE WAS STILL IN IT!) The P. police came out. They didn't buy his story.  

Then he suddenly left town, and his shop was finally locked by sheriff's order. He then applied for, and was probably granted, bankruptcy (Case 10-43608: Keith Allen, Plano Computer. I was listed as one of his creditors. I did NOT vote to reject his request, which I could, and should have done - since he's back in business.)

Licensing

Insured

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

planocomputer.com is currently rated 1.0 overall out of 5.

Monday: 6:00 AM - 6:00 AM Tuesday: 6:00 AM - 6:00 AM Wednesday: 6:00 AM - 6:00 AM Thursday: 6:00 AM - 6:00 AM Friday: 6:00 AM - 6:00 AM Saturday: 6:00 AM - 6:00 AM Sunday: 6:00 AM - 6:00 AM

planocomputer.com accepts the following forms of payment: PayPal, Check, Visa, MasterCard

Yes, planocomputer.com offers free project estimates.

No, planocomputer.com does not offer eco-friendly accreditations.

No, planocomputer.com does not offer a senior discount.

Yes, planocomputer.com offers emergency services.

Yes, planocomputer.com offers warranties.

planocomputer.com offers the following services: Both PC and MAC, Laptop, Desktop, Virus removal, Forensic Data excavation,Server/Exchange Server, IT Solutions, Software Development, Data Recovery and data copy. Component level repair/replacement and we service all makes and models from Dell to Acer.

If it has to do with computers, we do it. We can be very clear prior to any service if the scope is covered. We will cover any questions the customer may have or concerns. We pridee ourselves on good simple communication.