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Plano Garage Door & Opener
Doors (Interior) - Install or Replace, Barbed Wire Fence - Install, Barbed Wire Fence - Repair,
About us
We are family owned and operated and have been since 1977. Five employees, cost determined by a flat rate + parts, 24 hour emergency service with a minimum service charge. Please come visit our showroom.
Business highlights
Emergency services offered
48 years of experience
Services we offer
Garage doors & openers, liftmaster openers., raynor and able doors
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.940 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 93% | ||
| 8% | ||
| 0% | ||
| 0% | ||
| 0% |
Showing 1-25 of 40 reviews
Jeri L.
Nov 2018
Replaced quickly
Brenda R.
Oct 2017
The work went very well both times, the costs are reasonable, the work is done efficiently, the area is left tidy. I'm very pleased.
Mark Z.
May 2017
It took a second appointment two days after the diagnostic one, but everything went smoothly and the new opener is great.
Sue R.
Dec 2016
They are very prompt.
Richard H.
Jun 2016
They were here June of 2011.
Richard H.
Jun 2016
I would use them again.
Mary R.
Jun 2016
Tech Steve was very efficient and professional. He quickly assessed what needed to be done and did it in a timely manner. Pricing was fair. The company was very prompt in responding to my need. Will definitely use them again and would recommend to others.
Kathe C.
May 2015
They did a wonderful job.
Russell N.
May 2015
Garage door was inoperative. Called late Friday afternoon. Frank showed up promptly at 11:00 a.m. Saturday. Cleaned up motor,
and oiled all moving parts. Door works fine. Had same problem earlier and unfortunately used another
company that charged four times as much for less work. Highly recommend Plano Garage Door opener.Response from Plano Garage Door & Opener
"Thank you for the review! We appreciate your business! If you have any friends, relatives or neighbors please send them our way! Have a great day! Thanks, Raymond Kimbrell"
Thomas M.
Feb 2015
unknown
Response from Plano Garage Door & Opener
"Thank you for the review! We appreciate your business! If you have any friends, relatives or neighbors please send them our way! Have a terrific day! Thanks, Raymond Kimbrell"
Andrew B.
Jan 2015
Job went well. Repairman actually showed up a little early and called me to say he was ready. A new spring was installed, everything was adjusted and he was on his way in about 30 mins. Good job.
Response from Plano Garage Door & Opener
"Thank you for the review! We appreciate your business! If you have any friends, neighbors, or relatives please send them our way! Plano Garage Door and Opener Miranda"
Thomas D.
Dec 2014
Special order took a few weeks to come in, but it was expected. Installer was punctual and replaced the door in about 2 hours. Only minor concern - I drove to the show room/office once and there was a "Be back at 2pm" note tape to the door. Another time I visited, 10 minutes before closing time and I caught them just leaving (thus the "B" rating for professionalism).
Response from Plano Garage Door & Opener
"Thank you for your review! We appreciate your business! If you have any friends, relatives or neighbors please send them our way! Thanks, Raymond Kimbrell"
Perry J.
Nov 2014
The technician, John, came out at the promise time of arrival and he was extremely pleasant and professional. He examined the problem areas and quickly repaired the problem expeditiously! He even made some needed adjustments with recommendations for the ongoing maintenance of my gate. I was completely satisfied with the overall workmanship and I will definitely use this company in the future for any upcoming problem, as well as future maintenance. I would highly recommend this company to my neighbors and friends! And to the owner of this company, I consider John to be a great representative and ambassador for your company!!!
Response from Plano Garage Door & Opener
"Thank you for your review! We appreciate your business! If you have any friends,relatives or neighbors please send them our way! Have a great day! Thanks, Raymond Kimbrell Plano Garage Door and Opener"
Don S.
Oct 2014
unknown
Response from Plano Garage Door & Opener
"Thank you for your review! We appreciate your business! If you have any friends, relatives or neighbors please send them our way! Have a great day! Thanks, Raymond Kimbrell Plano Garage Door and Opener"
Myra C.
Oct 2014
This morning, for some reason, my garage door would not go down, so I called Plano Garage Door & Opener at about 10:30AM. I as told that a technician could be available at my house between 12:00 and 1:00PM later that same day.
Technician Steve gave me a confirming call shortly before arriving exactly on schedule. Turned out to be a broken spring that is used to tension the door. Within 30 minutes he was done. In addition to changing out the spring, he also relocated the door sensor, that had gotten knocked of the wall and was just supported on an old box that I had placed under it for a temporary fix. He then stayed to make sure that I was satisfied with the repair that he had just completed and even checked my other garage door to make sure it did not show any issues. I have used this company consistently after having had bad experiences with other garage door repair service providers and would recommend them to anyone.
Technician Steve gave me a confirming call shortly before arriving exactly on schedule. Turned out to be a broken spring that is used to tension the door. Within 30 minutes he was done. In addition to changing out the spring, he also relocated the door sensor, that had gotten knocked of the wall and was just supported on an old box that I had placed under it for a temporary fix. He then stayed to make sure that I was satisfied with the repair that he had just completed and even checked my other garage door to make sure it did not show any issues. I have used this company consistently after having had bad experiences with other garage door repair service providers and would recommend them to anyone.
Response from Plano Garage Door & Opener
"Thank you for your review! We appreciate your business! If you have any friends, relatives or neighbors please give them our name and phone number! Have a great Day! Thanks, Raymond Kimbrell Plano Garage Door and Opener"
Tim F.
Oct 2014
unknown
Response from Plano Garage Door & Opener
"Thank you for your review! We appreciate your business! If you have friends, relatives or neighbors please send them our way! Have a Great day! Thanks, Raymond Kimbrell Plano Garage Door and Opener"
Jim B.
Oct 2014
they came out within a couple of hours which was important in this case because it was very hard to get my car out of the garage with garage door being broken . They did a good job and the cost was as discussed .
Response from Plano Garage Door & Opener
"Thank you for your review! We appreciate your business! If you have any friends, neighbors or relatives please send them our way. Have a great day! Thanks, Raymond Kimbrell Plano Garage Door and Opener"
Cheryl G.
Oct 2014
I have used this company before so when I needed service I called them again. They are always quick to respond, very professional, and are honest. I was concerned that the whole opener needed to be replaced, and they felt it just needed a repair. They did the repair at a reasonable price, and the opener is still working well.
Response from Plano Garage Door & Opener
"Thank you for your review! We appreciate your business! If you have any friends, relatives or neighbors please send them our way. Have a great day! Thanks, Raymond Kimbrell Plano Garage Door and Opener"
Anne K.
Jul 2014
Plano Garage Door and Opener came within the hour, replaced the spring, and checked the operation of the door. All went well.
Response from Plano Garage Door & Opener
"Thank you for your review! We appreciate your business! If you have any friends, relatives or neighbors please give them our name and phone number. Have a great day! Thanks, Raymond Kimbrell Plano Garage Door and Opener"
A C.
Jun 2014
unknown
Response from Plano Garage Door & Opener
"Thank you for your review! We appreciate your business! If you have any friends, relatives or neighbors please send them our way! Have a Great day! Thanks, Raymond Kimbrell Plano Garage Door and Opener"
Tom K.
Jun 2014
unknown
Response from Plano Garage Door & Opener
"Thank you for your review! We appreciate your business! If you have any friends, relatives or neighbors please give them our name and phone number! Have a great day! Thanks, Raymond Kimbrell Plano Garage Door and Opener"
Brandon B.
May 2014
They were very responsive and willing to work with us to get the gate designed exactly like we wanted. The gates are high quality and the Liftmaster openers are silent. Our goal was to enclose the driveway so kids could play and to add landscaping to create a relaxing place for adults. Raymond completed the job within 3 weeks from signing the contract. His crew even saved us money by digging the trench for the electrical work. The gate openers are MyQ enabled which allows me to control them from my iPhone. Very cool!
Response from Plano Garage Door & Opener
"Thank you for your review! We appreciate your business! If you have any friends, relatives or neighbors for referral please send them our way! Have a great day! Thanks, Raymond Kimbrell Plano Garage Door and Opener"
Sarah S.
Apr 2014
We purchased a home with a 7 year old iron fence in desparate need of help. Every section needed sanding and painting. Some sections had already rusted away. Raymond Kimbrell addressed which sections needed replacing and which could be replaced or repainted. He determined that the posts were in good shape. We contracted to have all of the sections replaced. The workmanship is beautiful. Raymond adjusted the installation from what had been to what will not rust in the future. While no sanding was needed, the posts were painted to match the sections. The installation gentlemen were timely, polite, neat and worked to make sure of my satisfaction.
Response from Plano Garage Door & Opener
"Thank you for your review! We appreciate your business! If you have any friends, relatives or neighbors for referral please give them our name and number. Have a Great Day! Thanks, Raymond Kimbrell Plano Garage Door and Opener"
Helen R.
Oct 2013
We called on Oct first in the afternoon. The person was very helpful, and told us they recommend replacing both springs when one breaks, which we thought wise as the springs were installed in 1996. We asked if an appointment was available the next day, and were told that between 11 and 12 the next morning was available. Scott (the technician) actually arrived about 10 minutes early, told us it would take about 30 minutes, and it was done in less than that time. As he was filling out the paperwork, I asked (believing that the answer would be 'no') if the company could provide a new remote opener for our elderly garage door opener. He checked it, and said that he had one in the truck. So I bought that also. He did the coding and checked that it worked.
Response from Plano Garage Door & Opener
"Thank you for your review! We appreciate your business! If you have any friends, relatives or neighbors for referral please send them our way. Have a wonderful day! Thanks, Raymond Kimbrell Plano Garage Door and Opener"
SUSAN P.
Jun 2013
My Genie garage door opener was 26 years old and would no longer open. I had used Plano Garage Door & Opener a few years ago to repair it. They were very nice at the office when I called to schedule an appointment. The first technician that came out was on time and professional. He determined that it could not be repaired so it had to be replaced. The next appointment was at 9:00 AM. The technician arrived at 8:50 AM and had it replaced (all by himself!) at 9:30 AM. A Liftmaster 3255 was installed. They are professionals and I would absolutely use them again. I am very pleased with the service. I think they are fair and the cost was reasonable.
Licensing
State Contractor License Requirements
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FAQ
Plano Garage Door & Opener is currently rated 4.9 overall out of 5.
Plano Garage Door & Opener accepts the following forms of payment: CreditCard
Yes, Plano Garage Door & Opener offers free project estimates.
No, Plano Garage Door & Opener does not offer eco-friendly accreditations.
No, Plano Garage Door & Opener does not offer a senior discount.
Yes, Plano Garage Door & Opener offers emergency services.
No, Plano Garage Door & Opener does not offer warranties.