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Monteros Moving Service

In-State Moving Service, Out-of-State Moving Service,

About us

$160 for 26' foot Moving Truck 2 men crew for 2 hours, and any additional hour received $10 discount for hour! We offer 3 men crew for $95 an hour . All services required two hours minimum service Last minute moving sometimes is a headache, book today and keep moving! Gentle guys and background check ready to respect your belongings!

Business highlights

15 years of experience

Services we offer

MOVING.

Reviews
4.325 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
0%
3
0%
2
12%
1
8%
Showing 1-25 of 25 reviews
Arthur T.
Nov 2024
1.0
Damaged Building elevator. After I submitted proof they have ignored all my calls.

Erika S.
Jun 2019
5.0
Yes, I recommend this pro
$190
Amazing service! They arrived 10 minutes early and were amazing!! They were friendly and introduced themselves when they got to my home. They were through and took great care in all my stuff. They took great care and concern with everything! I am so great full for them. Moving Day was stress free!! Thank you!!

Mary M.
Oct 2018
2.0
The movers broke the door on our dryer and crimped a hose on our refrigerator which caused a slow leak in our new house. When I asked about filing a claim with her insurance company, she refused to do so. This company is cheap, but the old adage is true--you get what you pay for. I would not recommend this company to anyone due to the damage done and their unwillingness to respond to complaints.

Ashlee S.
Jan 2018
1.0
$140
Horrible!!! That is the only review I can give. The guys were nice and it seemed so was Patricia. However, several things went wrong during the actual move. 1. They showed up at a different time than originally scheduled. When Patricia confirmed with me via text I didn't notice she had changed the time so I can't completely fault them for that. 2. They broke my 55" flat screen TV and refuse to own up to it or repair/ replace it. I was unpacking everything when one of the guys walks in carrying the TV with the screen pressed against his head. When I discussed the issue with Patricia, she initially insisted he couldn't have broken the TV. Then, she proceeded to offer a minimal amount of compensation or get it fixed. Eventually, she stopped responding altogether. I fully intend to sue this company. I would not recommend!

Aamir S.
May 2017
5.0
Yes, I recommend this pro
Miss Patricia and her entire crew was so professional, timely, courteous and delivered great customer service. I already referred to my couple of family members.

Tiffany A.
May 2017
5.0
Yes, I recommend this pro
$170
The movers were excellent, honest, & professional. They were hard working and didn't take any breaks. I was very impressed. They carried my washer & dryer on their back up to the 3rd floor & hooked everything back up.

Janet N.
Apr 2017
2.0
$450
I made an appointment to be moved from Plano to Forney with Patricia. The workers Miguel and Rene, (her husband and owner) arrived approx 15 minutes late but that wasn't a big issue. They charged me $60 per hour, $20 for wrapping, $35 trip charge then added another $35 to make a stop at 2 storage facilities (Please note that their ad states they do not charge you for wrapping or fuel).The move took 6 hours. At one of the storage facilities the workers loaded a bookshelf. My son personally saw them load it. I had an errand which I had to run so I did not travel with them to the unloading destination. They arrived there approximately 15 minutes before I did. When everything was unloaded and my book shelf was nowhere to be found, I asked Rene what happened to it. He looked down and said 'I do not know'. I called the office and told Patricia about the missing bookshelf. She refused to accept any liability or responsibility for her workers losing my bookshelf and refused to respond to my requests to investigate the matter or compensate me for my loss. Coincidentally, I saw a bookshelf similar to mine being advertised for sale on Craigslist in a nearby city to Plano where the company is located. I have sent numerous text messages to her but she continues to ignore me. I reported the incident to Better Business Bureau but she ignored all requests for information to resolve the matter. I am very upset and disappointed with Patricia’s lack of professionalism, customer service skills and good work ethics. I would not recommend Montero’s Moving Service as they will not admit responsibility or even speak with you if you have a concern about your move.

Erica T.
Mar 2017
5.0
Yes, I recommend this pro
$300
Our experience was wonderful! They were timely, hard working and fast! We appreciated their conscientiousness and commitment to doing an excellent job. We would recommend Montero Movers to anyone looking for a reliable & trustworthy moving company!!

Marsha S.
Mar 2017
5.0
Yes, I recommend this pro
$300
Could not have been any better! Great service, awesome price!! Will hire again.

Meera K.
Feb 2017
5.0
Yes, I recommend this pro
GREAT...great service and a great price!

Anas S.
Nov 2016
5.0
Yes, I recommend this pro
$200
Very professional and expert moving serivce. Also, very economical. Highly recommended

Jayme M.
Nov 2016
5.0
Yes, I recommend this pro
$120
The lovers showed up promptly and asked me what needed to be moved. They explained what they would do and what pieces of furniture needed to be wrapped. They were quick and careful with my property. They have exceeded my expectations both times I have used them.

Paul D.
Oct 2016
5.0
Yes, I recommend this pro
$210
The overall experience was amazing we were finished in 2 and a half hours. This was a move from a second floor 1 bedroom to a first floor 2 bedroom apartment. During the moving process, when the gentlemen started to unpack the truck, the process was seamless and quick! After figuring the price towards the end they didn't even charge us the original price for fuel which was supposed to be $40.00 and prorated the third hour for us instead of charging me full price for the third full hour! They took great care of my moving needs for a great price!!! I will definitely recommend them to my family and friends for sure!! Very trust worthy!

Darrin N.
Oct 2016
5.0
Yes, I recommend this pro
$210
Monteros Moving provided outstanding service from beginning to end. Not only did they arrive on time, informing us as they were almost here, they also waited an extra 40 minutes, as me and my roommate were caught up signing documents at the new apartment. They could have easily started charging us, but they did not and were very patient as we arranged everything at our new address. Once we arrived, they were very courteous and professional, explaining exactly how the costs would work and having us sign a document with the start time so there was no disputing the final costs (20 fee for wrappings and 75 per hour). The movers then began working very quickly and efficiently, taking care with all of our belongings. They not only wrapped and padded the more fragile equipment, but also moved some of our loose belongings that we currently didn't have boxes for. They were very curteous, working both hard and fast throughout the entire process, getting both my roommates and my own belongings out into the truck from the second floor in just under an hour. Their excellent service carried on to the unloading process, making sure they put our stuff in each of our appropriate rooms. At the very end, we were even 5 minutes to the next "pay mark". They could have taken it easy to add that extra amount to our bill, but they did not. If I ever need moving services again, I will definitely use Monteros Movers, and I would highly recommend them to anyone else needing moving services!

Edvish Z.
Sep 2016
5.0
Yes, I recommend this pro
unknown

Daniel W.
Sep 2016
5.0
Yes, I recommend this pro
$300
Patricia was awesome when i initially contacted her for her moving service.she contacted me when she said she would and the movers showed up on time.they knew we had a time limit to get out of our house and they worked their butts off to get us out on time.i was extremely pleased with how professional they were and highly recommend their services..thank you Patricia for making our move so smooth and effortless..

Nikhil L.
Sep 2016
5.0
Yes, I recommend this pro
$200
It went well nice people.

Renee J.
Aug 2016
5.0
Yes, I recommend this pro
$700
This was one of the easiest moves ever. The movers never stopped moving and worked quickly and efficiently. I was under the weather and they did everything to make the move run smoothly. I had a lot of stuff and it was hot and they worked great together. They broke down all bedsets and washer dryer and reinstalled everything in great time. I have already used them again for a smaller job. Great moving experience.

Marsha S.
Jul 2016
5.0
Yes, I recommend this pro
$200
Patricia Monteros' instant response to my request for a quote was impressive and her communication skills were very good. One truck, two movers who were punctual, and everything was fast and efficient. There was a 30-35 minute drive from one location to the other, and they didn't fool around. They also had to carry everything up 3 flights of stairs into the new apartment, set up the beds and washing machine. $200 for the move and $50 in tips to the two men. Have never seen a move go so fast, and they took great care with every item moved! Worth every dime!! Will definitely hire them again.

Rachel H.
Jul 2016
5.0
Yes, I recommend this pro
$600
They were excellent! We will definitely be utilizing them again when we move to our new house.

Bhavana S.
Jul 2016
5.0
Yes, I recommend this pro
$490
The move was so smooth and fast. The staff handled all our fragile and expensive furniture and boxes with professionalism and security. I am so glad that I hired them. Each box was taken care of very nicely, and moreover we didn't had to tell them what to pack, everything was done quickly. The company also used their own packing supplies like stretch wrap to ensure that there is no damage to the furniture. And would certainly recommend them for moving services. The price is so reasonable (I shopped around lots of places), no one can beat that pricing.

JaQuia D.
Jun 2016
5.0
Yes, I recommend this pro
$200
Best moving experience to date!!!! They were on time. Packaged and wrapped everything perfectly! The price was very reasonable. I would highly recommend their service!

Paul M.
May 2016
5.0
Yes, I recommend this pro
$340
Great service from beginning to end Hard workers!

Vlad G.
Apr 2016
5.0
Yes, I recommend this pro
$900

They have committed to call us 2 days prior to the move, and they sure did, no prepayment needed. We have agreed to 8am start on Saturday, they have arrived at 7:59AM... Right on Time.. Great Crew were very professional and attentive to anything that we threw at them. Moving is not fun we all know that, but these guys made it so easy, I would recommend them to all my friends and family with Pleasure..

Keep up great Work...

Response from Monteros Moving Service
"Thank you so much for this Amazing review! We are please to serve our customers!!"

Leona G.
Mar 2016
2.0
$210
It was aweful. Worst mover in Dallas. Took advantage in every possible way. Overcharged. Wasted time. Late. Took a crap in my bathroom while on the clock. Outrageous.
Response from Monteros Moving Service
"We are sorry to hear your bad experience. You should contact as soon you saw the "bad service""The rates are the cheapest rates that you were agree to pay. They did everything ask you ask moving two bedroom home. The bathroom situation it was not as you describe , the crew I sent they have the best review in other pages. We did not do an extra charges at all for the time and job that they did. The Adress you provide was incorrect was not the guys fault . The customer service we provide or who ever answer the phone is my I was not rude at all. I call several time to let you know they may be late for your 3:00 schedule time and you were ok with that because you were at work until 3 pm. You were aware for the delayed since 12:00 pm . We are serious %100 responsible to give the best service be on time . So sorry again for all the inconvenience that all we went thru!"

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Monteros Moving Service is currently rated 4.3 overall out of 5.

No, Monteros Moving Service does not offer free project estimates.

No, Monteros Moving Service does not offer eco-friendly accreditations.

No, Monteros Moving Service does not offer a senior discount.

No, Monteros Moving Service does not offer emergency services.

No, Monteros Moving Service does not offer warranties.