Hometown Roofing, LLC

Description of Work: They replaced our roof.

Description of Work: Installed new roof

Description of Work: Hail-damaged roof removed, replaced, with some other work. Solar panel damage completed by another contractor February 2013 to resolve disputed claim

Description of Work: Hail damaged 2 slopes of roof. Jim from Hometown, doing the roof next door, asked his project manager Stella to come and knock on my door to allow Jim access to our roof. We had just had our roof turned down by our insurance company a few months before so I was not interested. He persisted and I relented. He told me the shingle on my roof had recently stopped being produced so the insurance company would have to replace the entire roof. With that information I gave him a copy of my previous claim and told him he could try but I was leaving town and left the WHOLE process in his hands. Gone for two weeks I returned to find out it was all taken care of and now the process began. First thing was due diligence on Hometown, checked out perfect. Then Jim Otis, likewise people liked him, just wish he could have been around more, he’s a likeable guy. His project manager and Stella were present and worked hard to make me happy. The bank where we had our mortgage did not make it easy. Nothing about the process is exciting or rewarding unless you keep your eye on the ball, “your new roof.” Jim and Hometown helped a lot. The work began and it’s messy, noisy and the crew worked long hours. We found the crew to be polite and tried very hard to clean up best they could at the end of each day. The best decision we made was to hire Hometown. Getting a new roof is like a root canal: necessary, unpleasant, painful during the process and when it’s over a great relief. Jim and his crew did a great job, worked hard and the finished product is gorgeous. Best of all no leaks, no call backs to fix problems. The detail they went to on the ridges and the fireplace cap make the house look great! Jim also installed two solar attic fans and had the company rep meet me at the house to make sure everything was done correctly and the position was optimal. 50+ year shingles, new gutters and covers, lots of extras.

Description of Work: The roof replacement was covered by insurance, so I paid the deductible, not the amount shown. I liked the owner; he came by personally to ask about questions I had asked. The job manager was thorough and personally involved. They mediated problems with the insurance company and made sure we got the best roof possible.

Description of Work: They did roofing for us.