Five Star Bath Solutions

I've rated middle of the road as my opinions of the company & job performed, are mixed. Love my bath, Not the initial work, Nor the incredible Hassle i had to go through to get it Corrected & Prove what was Wrong! My shower was reconfigured. Waterlines moved to exterior east wall. Tempertures fell below freezing for 2 days this past winter. My lines froze! I have a custom brick home. Thankfully I had taken pictures throughout the progress. I looked through the pictures carefully. I noticed there was Zero insulation around a brass T fitting in my cold water line. I realized this fitting was connected to an exterior Freeze Faucet on the east wall of my home. Even more concerning, the Hot water line above it, Was NOT Visible!! The insulation had been put over the hot water line, not behind it!! The wall had to be removed. Getting that done was a challenge. I monitored closely & everything was redone correctly. The lines were insulated with pipe insulation, I purchased. Done. Finally.

They did an awesome job on my custom shower. We had already done the tear out of our old tub so there was no demo needed. They worked very well with us and our schedule to get everything coordinated. Everything came out beautifully with minimal hiccups and I now have beautiful walk in shower.

My husband and I needed our shower fixed for some time, and finally decided to shop around. Ankita came to our home for the initial consultation and was lovely to work with. she and her project manager Roger worked with our budget and provided consistent communication on when service would begin, etc. The contractors were always communicative, and although using contractors is sometimes difficult in terms of scheduling (since it is always a round about time frame), I would say that those that worked on our project - especially Chris and Chad- were great in their communication and making work whatever they needed to get the project completed. It did seem like the project went on a *little* longer than we anticipated, but considering the circumstances of the world right now, we ultimately understood. The shower came out BEAUTIFUL and we have been enjoying it. We would definitely use 5 star again for any other bathroom projects.

It was a great experience and I love my new shower. They removed an existing tub and a shower and replace it with the new shower. They we’re very professional and cleaned up the work area daily. The job was happening during a winter storm and icy roads but the made it to my home daily. I am very happy with the professionalism and attention to detail. I Highly recommend this company