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Approved Pro

FG Pool Repair LLC

Pool and Spa Servicing, Deck Maintenance, Ceramic Tile Service,

About us

FG Pool Repair LLC is a local business, owned and operated by me, Francisco Gutierrez. I began working in the field of pool repair and renovation in 1997. Over the years, I have gained experience working with almost every type of pool. I started by working at a small pool repair company in Plano. Within two years, I became the foreman. For the next 10 years, I worked as a subcontractor for a variety of large pool companies in the Dallas area. In 2009, he created FG Pool Repair LLC. My work is highly regarded and a variety of customer recommendations are available upon request. We are committed to customer service and will take whatever steps are necessary to guarantee that you are 100% satisfied with our work. You can contact me directly at [email protected]. Come visit our new show room at 1135 East Plano Parkway!

Business highlights

28 years of experience

Services we offer

We provide a full range of pool renovation and repair services, including re-plastering, re-tiling, replacing coping, custom stonework, waterfalls, retaining walls, deck overlays, including spray deck and cool deck, new concrete, concrete repair, drainage, and more. If the service you need to update your pool or surrounding deck area is not described on this website, please call us. We provide a virtually unlimited range of pool repair and renovation services.

Services we don't offer

Pool maintenance

Amenities

Eco Friendly Accreditations

Yes

Free Estimates

Yes

Accepted Payment Methods

  • Check
  • Visa
  • Discover
  • MasterCard
Reviews
5.043 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
5%
3
0%
2
0%
1
0%

Filter reviews by service

Showing 1-25 of 43 reviews
Kathy R.
Mar 2025
5.0
Ceramic Tile Service
Yes, I recommend this pro
$22,000
FG Pool did a fantastic job on renovation of my pool. They were professional and punctual in all aspects. They quoted the job and was so helpful on suggestions for the pool renovations. Never pushy, just helpful. They proceeded with the work and completed the work on time and above my expectations. My Pool has never looked and functioned so good. Thank you for job well done. My pool looks gorgeous. I highly recommend F G Pool for all your pool renovations needs.

Pam H.
Nov 2023
5.0
Pool Construction and Installation
Yes, I recommend this pro
$16,000
Words cannot explain how happy we are with the pool remodel Francisco and his team did. There are so many pool companies and his was the only one I found that had a solid 5 stars. I understand why. We selected Francisco to do a remodel including new tiles, new plaster and additional rock work around the pool which had deteriorated over the years. His team worked in phases of specific expertise and they rotated in and out as each type of work was required. Each team was fast and neat and cleaned up daily before they left. Once they started the project, they only missed one day due to rain, otherwise someone was working diligently to complete the project as quickly as possible. On the final day, they did a thorough power washing of everything including our front driveway to remove all the construction dust. I was extremely impressed with this company and would give nothing but rave reviews. I am grateful to have been guided to use this company.

Rafael Z.
Mar 2023
5.0
Pool and Spa Servicing
Yes, I recommend this pro
$40,000
I was referred to FG Pool Repair by a friend and Francisco did not disappoint. We had our pool, deck and equipment upgraded and love it. The pool looks brand new. Our existing pool was falling apart, stained and flaking plaster, the slate coping was cracking and deteriorating had an underground leak and the equipment was leaking. We had travertine coping, pebble tec, glass tile and our surrounding deck covered with cool deck finish. We also sprung for updating our pool equipment and lights, Wow what a great feature, controlling the pool equipment from smart phone. The pool is like brand new, actually better. With the upgrades it will be bearable to walk on deck and enjoy the pool in our Texas heat. The old concrete deck and coping was terribly hot especially for grandkids and the the Travertine coping and cool deck will make a world of difference. The color changing lights are especially cool, the grandkids were amazed and adults enjoy the soothing colors. I am completely satisfied with the results of my investment. The pictures don't do it justice as I need to work on my yard the pool truly shines in the sunlight. Thank you Francisco and Maria for making it happen.

Sheila M.
Dec 2022
5.0
Pool and Spa Servicing
Yes, I recommend this pro
$66,000
Francisco and Maria are wonderful to work with! Their communication is impeccable, they are extremely consistent, they repair any warranty items quickly and they always ensure that the client is 100% satisfied. I am extremely thankful to them because construction can always be very stressful but they made it so seamless. Thank you for all you do!

Amy P.
Nov 2022
5.0
Pool Construction and Installation
Yes, I recommend this pro
Francisco and his team were fast, professional and stayed within our budget. The pool came out even better than we expected. I recommend him to all my neighbors when they are looking at building a pool. He built a bigger and better pool for the same price that another pool builder quoted.

Judi K.
Jul 2022
5.0
Pool and Spa Servicing
Yes, I recommend this pro
The company is excellent. The owner came initially and explained everything that was needed for the pool. Communicating with them was easy. The workers on the job were efficient and hardworking. They called and informed when the workers were coming.

Joe A.
May 2022
5.0
Ceramic Tile Service, Concrete Repair + 1 more
Yes, I recommend this pro
$18,000
They started and finished on time. Quality of work was fantastic. Very helpful on the design too. I highly recommend GG Pool repair.

Rick C.
Oct 2020
5.0
Pool and Spa Servicing, Ceramic Tile Service + 1 more
Yes, I recommend this pro
Wow, Francisco and his crew's are outstanding. I would recommend them for a new or remodel pool project. We inherited a pool that not leveled properly and it was visible. We interviewed several pool companies and no one had an answer for us, until we met Francisco. His 25+years of experience was evident for the moment we met. He provided us with great ideas, options and a remedy. They kept us informed during the remodel project and they were timely, punctual, clean. Great run company!

Reta F.
Aug 2020
5.0
Ceramic Tile Service
Yes, I recommend this pro
$1,600
You will never find anyone as trustworthy and prompt as Francisco. The work his crew does is superb.

Vickie O.
May 2020
5.0
Deck Maintenance
Yes, I recommend this pro
$5,000
Area looks brand new! They were great to work with. Isamael, the main guy on our job, was very nice and made sure that everything met our satisfaction. We had used FG to resurface our pool several years ago and will definitely use them again on our next project.

Paul G.
Jun 2019
5.0
Pool and Spa Servicing
Yes, I recommend this pro
$11,000
Very efficient and punctual. Focused on customer satisfaction to the end. Was able to work with me for changes during the project

Barbara D.
Apr 2019
5.0
Pool and Spa Servicing
Yes, I recommend this pro
I was completely satisfied. Worked harder than any crew we have ever had work at our home. Explained options for materials clearly. Had a huge number of tile choices. This is the third time we've replastered. First time with FG. I feel the workers and materials are far superior. Cleaned up at the end of each work day. All the work was done in less than a week even with some rain occurring. Price was fair and beat several other companies. I will never use any other pool repair company

Heather K.
Jun 2018
5.0
Pool and Spa Servicing
Yes, I recommend this pro
$11,000
Absolutely excellent work by Francisco and his folks. They were extremely professional, came on time until the work was completed. I couldn't be happier. It took a week and each crew had a specific job. They were all just terrific, and they cleaned up afterwards. They used Stonescapes plaster and the pool looks fantastic! I would definitely hire again.

Michael K.
May 2018
1.0
Pool and Spa Servicing
Yes, I recommend this pro
Made appointment for this company to come out to give a quote to replaster my pool. Did not hear from at my appointment time (8 am), so waited 30 minutes and gave them a call to see why I have not received a call. When I called them they said they could be at my house in 30 minutes and they did not apologize for not calling me or being late. I quest they don’t need the business. I would NOT recommend this company.

Sewell P.
Sep 2017
5.0
Pool and Spa Servicing, Deck Maintenance + 5 more
Yes, I recommend this pro
We were entirely satisfied with Francisco, Antonio and all Associates of FG Pools. At each stage of the project the FG Team, Associates and Technicians exceeded our expectations! We are very pleased with our decision to go with FG and we're proud to know a professional with the knowledge, integrity and determination to promise and deliver a superior product. From start to finish they were punctual, diligent, knowledgeable and committed to customer satisfaction. Their practice of "clean as you go" eliminated build up of worksite waste and inconvenience to ourselves as well as neighbors. We look forward to working with Francisco and his team of future as they are clearly among the best pool building professionals.

William H.
Aug 2017
5.0
Pool and Spa Servicing
Yes, I recommend this pro
Excellent. Francisco & crew were excellent to work with. Answered all questions, able to see customer pools, & even allowed us to see the owners pool. Great selection of options to choose from. Very personable. Will use again!

Sheryl M.
Jul 2017
5.0
Pool and Spa Servicing, Deck Maintenance + 4 more
Yes, I recommend this pro
I haven't used them or anything. I haven't made that decision. I've gotten several other estimates from several different people. I felt like they were very reasonable compared to the other ones.I talked to other companies and they were way out of the park. For everything I want done, I think he was most reasonable. In his honest opinion. They needed to change out the caulking, not necessarily fix the tile. The caulking looks okay. The issue is the caulking behind it to clean it. It's just going to reoccur. He said you rather do it right than just put a band aide on it. I thought he was very accommodating, very genuine and showed interest and caring for his work. His work in doing things right. He rather do things right the first time.

Forrest F.
Jul 2017
5.0
Pool and Spa Servicing
Yes, I recommend this pro
$2,000
Excellent, The stone that was added was just what I wanted, the work was completed in two days.

Yvonne W.
Jun 2017
4.0
Pool and Spa Servicing
Yes, I recommend this pro
Francisco, the owner, was very responsive during the pool re-plaster and explained everything that his crew would do. They completed the work properly and on time and at price discussed (we were even able to upgrade to a mini pebble/glass finish because Francisco offered such reasonable pricing). He has dedicated crew who looked at the poor prep work of pool and immediately knew that Francisco had not started this pool re-plaster. The only issue we have is that we contacted both Francisco and his coworker Antonio, by phone(call & text) and e-mail because there are a few small issues with the pool water return, the stone replaced on the waterfall and the pool Deck O Seal. Both Francisco and Antonio have said they will be out to repair but now three months later, they have not called nor come to repair. If they had come out and completed the job, or even called to tell me there would be a delay, I would not be downgrading their review. I believe we would hire FG Pool again, but would ensure all items are complete before completing payment

Vickie O.
Jun 2017
5.0
Pool and Spa Servicing
Yes, I recommend this pro
$4,000
They showed up on time and did a great job. It looked better than we could have imagined. Loved the little tile insets they did on the steps. Plus they were very reasonably priced.

Brenda C.
Mar 2017
5.0
Pool and Spa Servicing
Yes, I recommend this pro
$8,000
They have a different crew for each job and they are all very good at what they do!

Patti K.
Mar 2017
5.0
Pool and Spa Servicing, Concrete Repair
Yes, I recommend this pro
We are happy with the result

Jason M.
Dec 2016
5.0
Pool and Spa Servicing, Deck Maintenance + 1 more
Yes, I recommend this pro
$26,000
It went fantastic! Francisco and the FG Pool team did an excellent job. They started on time, kept me updated through the entire process, finished on time and under budget.

Heather K.
Sep 2016
5.0
Pool and Spa Servicing
Yes, I recommend this pro
$11,000
Francisco and his crews were just incredible. They came on time, were very professional, and they cleaned up when finished. Each crew had a specific job and work proceeded in an orderly manner. They had the pool finished in a week. The coping and the pool looks just great - very different from our old outdated pool. Francisco was a great help in advising us on selection of plaster color, coping, etc. The pool valves were also replaced by Francisco's plumbers. I couldn't be happier and I would definitely use them again. I can't recommend FG Pool Repair highly enough.

Sally M.
Sep 2016
5.0
Pool and Spa Servicing
Yes, I recommend this pro
$7,000
Super pleasant people. Have a great showroom to choose products. Showed up on time and completed entire process in 4 days. Have seen other pools done in area but took way longer than ours, I guess we got the right people. Left area clean, we had nothing to clean up.  
Showing 1-25 of 43

Licensing

Bonded

Insured

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

FG Pool Repair LLC is currently rated 5.0 overall out of 5.

Monday: 7:00 AM - 5:00 PM Tuesday: 7:00 AM - 5:00 PM Wednesday: 7:00 AM - 5:00 PM Thursday: 7:00 AM - 5:00 PM Friday: 7:00 AM - 5:00 PM Saturday: 7:00 AM - 12:00 PM Sunday: Closed

FG Pool Repair LLC accepts the following forms of payment: Check, Visa, Discover, MasterCard

Yes, FG Pool Repair LLC offers free project estimates.

Yes, FG Pool Repair LLC offers eco-friendly accreditations.

No, FG Pool Repair LLC does not offer a senior discount.

No, FG Pool Repair LLC does not offer emergency services.

No, FG Pool Repair LLC does not offer warranties.

FG Pool Repair LLC offers the following services: We provide a full range of pool renovation and repair services, including re-plastering, re-tiling, replacing coping, custom stonework, waterfalls, retaining walls, deck overlays, including spray deck and cool deck, new concrete, concrete repair, drainage, and more. If the service you need to update your pool or surrounding deck area is not described on this website, please call us. We provide a virtually unlimited range of pool repair and renovation services.

Pool maintenance