Fence Makeovers
About us
We are committed to excellence. Our expertise is in the complete makeover of your fence. We repair, restore, and Install fences as well as clean, stain, and seal decks, plays sets and arbors. We strive to make every experience personal customizing each project to your request. Our mission is to provide uncompromising craftsmanship at an affordable price. We are insured, bonded, members of the Plano Chamber of commerce, and an accredited business in excellent standing with the Better Business Bureau. Fence Makeovers was established in 2003. We pride ourselves in the quality of our work and our reputation in the community. We are located in Plano and are locally owned and family owned and operated. Additional contact name - Narcy Gonzalez.
Business highlights
Services we offer
and install fences as well as clean, and seal decks, fencing services - Repair, plays sets and arbors., restore, stain
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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76% | ||
7% | ||
4% | ||
7% | ||
7% |
I contacted Fence Makeover and spoke with Ruth. She was very helpful and responsive and Robert the owner came to provide estimate the next day. Robert was prompt and pleasant. The estimate was better than some of the others that I had seen and was certainly better than full replacement of the fence. I specifically asked how the resetting of the posts would be done and was assured that they would be dug out and and quot;a lot of concreteand quot; would be added to maintain the position of the posts. He stated that the fence is 6 ft. and the posts are 8 feet with 2 feet buried into the ground, which is standard. On the day of service, a crew started cleaning at 7am, a second crew arrived to do the resetting of posts and repairs and a 3rd crew arrived to do the staining. They worked until around 8pm. I was not able to inspect the work that evening as it was dusk. The following day, I went to the alley to inspect. The stain looked fine and the posts were sturdy and firm when shook, except for one. I saw some Quickcrete powder residue on alley pavement but did not see evidence of new concrete at the base of any of the posts. So, I dug at the bases of two of the posts, 6and quot; and 13and quot; before I hit concrete which did not appear to be fresh. Per my research prior to contracting, concrete should fill the holes from below the bottom of the post and be about 3 to 4and quot; below surface, I did not wish to dig each post so I called Robert and let him know that I was concerned that there might not enough concrete. He was initially defensive and kept assuring me that it was done properly, though he was not on the job site that day. He did agree to come the next day to see for himself and arrived at 7am. He maintained that the posts were sturdy and done properly but did dig around all of them and there were only a few that there was evidence of concrete. He then said that my posts were buried 3ft and that the developer had used the 10ft post and sawed off 1 ft. I found it very difficult to believe that a subdivision developer would do that! We did not dig it up to prove it; as he continued to maintain that work was done properly but allowed that he would add the concrete if I wanted it done (they did that). There was also a fastener that was not repaired but I did not even bring this to his attention. I will do it myself or have handyman correct it.
The fence does look great and hopefully it will remain upright for a few more years. This job was not done the way it was represented to me. Even though additional concrete was added, it is not a consistent column, so not sure how that will affect function long term. I recognize that in our N. Texas clay soil even concrete is not a guarantee of longevity. As far as I know there are no specific building codes so you are on your own to determine what is proper. I would advise that before hiring for repairs to your fence that you review some videos of the correct way for the fence posts to be set so that you know what you are looking at when the work is inspected upon completion. Get the details in writing! I also spoke with a home inspector about the procedure for setting fence posts. Also, take photos! Contractors frequently assume the homeowners don't know anything so do your homework and the follow through!.
Licensing
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