Default business cover photo

Duncan Professional Home Services

About us

I am a one-man pest control company that began in 1982. I have built my business through word of mouth referral and the help of Angie's List. I work roughly from McKinney to Highland Park, east of I -35 to about five miles east of Central Expressway, providing pest control and termite control and mosquito control services. My primary service areas are Plano, Allen, Richardson, Frisco and north Dallas, but have done selected work as far west as Keller and as far east as Celeste. One of things I'm proudest of in my business is that I now serve more than 60 sons & daughters of long time customers.

Business highlights

43 years of experience

Services we offer

Residential pest control services - traditional pest control, termite baiting, termite liquid treatments & yard treatments for fire ants & grub worms. And an economically priced mosquito control machine.

Amenities

Free Estimates

Yes

Reviews
5.013 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%
Showing 1-13 of 13 reviews
Miles F.
Sep 2021
5.0
Yes, I recommend this pro
Garren was excellent, he was very professional and great with my dog.

Philip Z.
Sep 2015
5.0
Yes, I recommend this pro

I have been using Randy almost since he started in business 33 years ago.   I had just moved in and had small ants in the house.  Randy did a thorough go-through of the house (which was new at the time) and make recommendations on doing things like putting steel wool into certain area under the sink to keep rodents out and putting pantyhose over the outside laundry dryer vent (he even came back with a pair of his wife's pantyhose since he knew I was single). 

Randy has been doing my house on a regular basis every since and lets me know of what needs to be looked after (trimming shrubs away from the house) or if something outside or inside does not look right.

Have recommended him to many of the neighbors.

I didn't list the price since Randy won't raise my rates since I was one of his first clients and have given him so many recommendations throughout the years.  He is a loyal professional that looks after his clients.



E T.
Apr 2014
5.0
Yes, I recommend this pro
$75
Everything went great.  I have been using Duncan Professional Services for 30 years since my house was built.   I normally have the service done every 3-4 months. Randy Duncan is very knowledgeable.   Through the years on a couple of occasions I have called him out about ants in the house between quarterly visits & he has come out & figured out the problem & treated & eliminated the problem with no additional cost.   

Gretchen F.
Aug 2013
5.0
Yes, I recommend this pro
$92
I used them a long time ago and he provided me a good service. He's very reliable and knowledgeable about bugs. He knows everything you'd ever wanna know about bugs. He's always on time and he's very trustworthy. I have been using his service for 25 years now.

Jan F.
Mar 2013
5.0
Yes, I recommend this pro
We have used his services for almost twenty years. He is like a member of our family and is a great guy. He even provides services to my sons home as well.
Response from Duncan Professional Home Services
"Thanks for the kind words. One of the things I'm most proud of, in the history of my business is doing the work for the offspring of longtime clients. It has always been a pleasure to work for your family. Both generation. I'm very appreciative of your report. Thanks, Randy."

MiltonL B.
Aug 2011
5.0
Yes, I recommend this pro
It has been an excellent experience working with this company. We have been using them since 1983 and have had no complaints at all. They are very prompt. We would highly recommend them.  

Kathy J.
May 2011
5.0
Yes, I recommend this pro
$80
Randy looked at ants and ant patterns.  Told us our house is an open conduit to the outside with our plants too close to the foundation. Worked at disturbing the pests patterns.  We cleaned up the yard.  He sprayed, put out extra goodies, and ants went away (as well as occasional ROACHES!)   Couldn't promise the house would be critter-free by the time the daughter and boyfriend made it down, but they didn't notice any critters.  Randy comes out and does it again - we have so few ants and roaches!  It is a team effort - we have to do our part in landscaping, and he does the rest.  We should have him out every quarter - looks like it's more like every 6 weeks. Great and knowledgeable guy!
Response from Duncan Professional Home Services
"It's humbling to hear such nice things said about you, or your work. Thanks so much for taking the time to write and for our ongoing business relationship. You are one of the families who got my referral from Angie's List. I'm really proud of how this has worked out. Thanks again, Randy."

GLORIA B.
Aug 2010
5.0
Yes, I recommend this pro
$170
Mr Duncan was prompt in coming by to see the situation and was able to perform the service on the same day. He called promptly to schedule a 5 week check in. He is very knowledgeable, thorough in his explaination and professional. He didn't do a hard sell, presented factual information; provided information on how I could prevent the investation in the future.
Response from Duncan Professional Home Services
"Member, If all of my customers were as nice as you, my business would be easy to conduct. I appreciate the positive report and look forward to serving you in the future. What you described about my service is what I am striving to provide. I have been most fortunate that all of my Angie's List customers have been wonderful people. I'll be calling you in a couple of months. In the meantime, if you have any questions please feel free to call. Again, thanks so much."

Denice M.
Feb 2009
5.0
Yes, I recommend this pro
$190
Very well he was informative and helpful. above
Response from Duncan Professional Home Services
"Thanks so much for the positive report. Just about anybody who knows me, especially my clients and customers, will get a good laugh reading your report about my tendency to be a little too loquacious. I appreciate your candor, and will spend considerable effort to make sure that you get good value from the service in the future. Again, thanks for that great report. Randy"

BETTY S.
Sep 2008
5.0
Yes, I recommend this pro
I was very happy with his service. He was very nice and very thorough. I found his service to be reasonably priced. He was running late one day but called ahead to let me know when to expect him. I certainly plan to use him again in the future.
Response from Duncan Professional Home Services
"Sorry it took so long to get you a reply here. I've had a little trouble navigating the site, and was anxious to read your report. It was a great pleasure serving you. It's my goal to provide you with not only great value, but the highest level of professionalism. And while a B is pretty good, I'll see if I can be just a little better than that in the future. Again, thanks for the great report and the opportunity to serve you. I value the work relationship, not just in respect to results, but to your expectations of the best business relationship every time I come into your home. Your feedback is greatly appreciated. Randy"

Kathy J.
Jun 2008
5.0
Yes, I recommend this pro
$184
He was very knowledgeable. He was very realistic on giving us advice on how to treat it. His pricing is pretty competitive. We are very impressed with him. He is coming out to help us again Friday.
Response from Duncan Professional Home Services
"Thanks so much for the wonderful report. I was really proud of the results we got at your house, though the insecticide gets most of the credit for that in your situation. It's my goal to always give you the highest level of service, and I'm glad that was accomplished. It's always nice to hear good things about work you've done. The efforts ya'll made to do the necessary things on your end was a big part of getting good control so quickly. Again, thanks. It was a great pleasure serving you and your family. Randy"

Gretchen F.
May 2007
5.0
Yes, I recommend this pro
$81
Randy comes to my home four times a year and sprays for bugs on the outside and inside. He will return in between times if a problem arises. He keeps up on the most effective sprays and is very knowledgeable about insects. He is very prompt to schedule service and is on time.
Response from Duncan Professional Home Services
"THANKS SO MUCH FOR THE GREAT REPORT. YOU GUYS ARE THE BEST, AND I JUST REALLY APPRECIATE THE OPPORTUNITY TO SERVE YOU AND YOUR FAMILY. I DIDN'T GET NOTIFICATION OF YOUR REPORT UNTIL TUESDAY OR WEDNESDAY THIS WEEK, OR I WOULD HAVE RESPONDED SOONER. HAVE A GREAT WEEK AND A GREAT SUMMER, RANDY"

CAROLYN K.
Jan 2007
5.0
Yes, I recommend this pro
$85
He is extremely positive, and has been for over ten years.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Duncan Professional Home Services is currently rated 5.0 overall out of 5.

Yes, Duncan Professional Home Services offers free project estimates.

No, Duncan Professional Home Services does not offer eco-friendly accreditations.

No, Duncan Professional Home Services does not offer a senior discount.

No, Duncan Professional Home Services does not offer emergency services.

No, Duncan Professional Home Services does not offer warranties.