DFW Improved

Ryan the salesman is honest and accurate. Carlos the project manager is amazing. His workers respect him. He is the real deal . Be patient the end result is worth it!

Terrible customer service. Poor project management; unrealistic project timelines provided (quoted 4 weeks— took 7 months). Change orders (yes, multiple) presented for payment AFTER project completed; price nor necessity of change order discussed/signed off on prior to “additional” work commencing. Bid omitted critical component of project (i.e. HVAC for bathroom)— which was later presented as change order, in turn adding to the cost of the entire project. Plumber was subpar to say the least— came out multiple times to repair the leaks HE created (yes, two separate, unrelated leaks). Second plumber required to get job done correctly for BOTH leaks. Escalated concerns to owner of company and we were dismissed. Do not recommend at all!

From the beginning, the salesman and project manager (John) was excellent. Fantastic communication and ensured we knew when workers would be on-site and what they would be doing. The experience with DFW Improved was first-rate, I’d highly recommend and plan on hiring them again for a bigger project.

Awesome. I had a great experience with DFWimproved. Blake led the team very well, keeping me informed of progress and addressing all of my (many) inquiries with attention and patience. He was flexible and worked with my schedule (working from home) and accommodated my requests for the flow of the project. He and the team were very careful. I was fondly surprised at how well the team cleaned up after jobs (each trade did a great of cleaning up after their work was done). Blake led an organized team which made the flow of the project run smoothly. And most of all, he was so great to speak to as my dog and I were very happy to see him when he was on site. I'd recommend using DFWi and I will use them again for other projects.

They were top knotch! Very good quality.

Project went very well even with cold weather. Brian provided prompt and detailed estimate. Jaime scheduled work and saw that it was performed on time. Workers arrived promptly each morning and skillfully completed scheduled work. Project was completed within one week.

DFW Improved did an excellent job on my master bathroom remodel. The entire process was smooth from sales, to meeting with the designer, to working with the project team. My project manager, Luis, was courteous, friendly, and responsive to my questions and texts. I am beyond pleased with the outcome of my bathroom and I will definitely use DFW Improved for all of my future remodel projects.

Consistence of quality care, workmanship and customer service is what keeps me going back to them.

Scheduling was excellent and they have been nice to work with.

The finished products exceeded our expectations. The stairs match our existing floors perfectly and are beautiful. Kristie at the Design Center was very helpful in picking out the perfect backsplash and island countertop material in the kitchen.

DFW Improved did a fantastic job remodeling our kitchen. Their entire team was professional, timely, considerate of our schedules and home, and most importantly did a GREAT job with the kitchen remodel. We would hire them again in a heartbeat, and plan to do so when we remodel our master bathroom.

We had water damage to a vanity and had it rebuilt. It was a smaller job, but they were great. Very knowledgeable. Great quality. Would definitely use again and recommend.

From beginning to end, my experience with DFW Improved was excellent due to the professionalism and work ethic of everyone involved in my project. My original contact was Juan, who worked with me to create a plan for my dream kitchen and was available to answer any questions I had prior to signing the contract. Kristi was great, helping me with design decisions when I visited DFW’s showroom. I was especially impressed with my project manager, Jason, who managed to make me feel like I was his only client, even though I knew he was managing multiple other projects simultaneously. He always answered my phone calls and texts promptly, and he kept me up to date with all the scheduling of the various components of our kitchen remodel. We had new kitchen cabinets installed, pantry rebuilt, bar height counter removed, additional cabinet storage added, granite countertop, composite sink, faucet, and backsplash installed. In addition, we had the kitchen, dining, living, breakfast, and entry painted. Jason’s extensive experience and knowledge gave me complete confidence that the remodel would be done correctly. I now have a beautiful, functional kitchen, and the job was completed in a timely and organized manner. Need I say more? Working with this company was a great experience.

DFW Improved just completed our bathroom reno on schedule and they were great. The work required some digging of the slab and I was worried but their workers were very careful and our project manager Miguel who was wonderful, made sure everything was done right. He addressed all our concerns throughout the project and even some small details after completion. They warranty all their work and are a very professional and honest company.

DFW Improved is top notch! We are extremely happy with their professionalism, quality of work, and timeliness. Three month after moving to a new home our dishwasher leaked and complete damaged the kitchen hardwood floor. It was very stressful time for us and we weren’t sure what will it take to fix it all. After doing some extensive research we have hired DFW Improved for the repairs based on their excellent customer reviews and recommendations. Later we felt so lucky for our decision to hire DFW Improved, they have very well managed the entire project. Garrett Lambert, the project manager, made the repair process as smooth and stress-free as possible. Garrett is very professional, he always promptly responded to all of our quires and kept us well informed throughout the process. Garrett was very responsive to all of our concerns and immediately resolved them. DFW Improved has far exceeded our expectation and I highly recommend DFW Improved to everyone. We will definitely use them again in a heart bit for any future home improvement work. Keep up your good work, DFW Improved!

It could not have gone better- we are so pleased - Garrett’s creative suggestions; and attention to detail are unparalleled....Excellent communication and professionalism at every step!

Very pleased with the service. Project manager kept everything on time and was very responsive to questions. All workers were polite and professional. Work was high quality. Getting ready to call for another project.

DO NOT USE FOR ELECTRICAL! I have not used their services for any other trades, however, their master electrician (Mike White formally Black Diamond) is dishonest and unethical. We did a whole home remodel. Mike quoted a specific scope of work, and later refused to acknowledge that he guaranteed that they would run new circuits where needed in the home. I had to dig out the original quote to show him where it was in print. They did lazy and careless work and Mike was rarely present on the project and never did a thorough review of his journeymens' work. Switch boxes all at different heights, outlet boxes (some only 3' apart over a counter top) at diffferent heights, junction boxes EVERYWHERE when not all necessary, boxes placed outside of manufacturer's specifications (detailed plans and specs sheets for all appliance and fixture were provided in every workspace; AND we reviewed them with Mike and his journeymen prior to commencement of work and throughout the duration of the project.) One of his guys electrocuted himself on a 50amp circuit for our range, because they left the wire hot while it was still loose in the wall. Dangerous for them and dangerous for my family. Mike refused to fix any of their mistakes without a battle. He would lie about what code requires/allows to avoid correcting his mistakes (which I would have to call the city on the spot to call him out on his lie so that DFW Improved would make the correction.) In the end, we had to pay another electrician out of pocket to come in and test ALL of their work and correct some of their work prior to closing up the walls with sheetrock. (I personally fixed the easy stuff like box placement, which sometimes required running a new wire, because DFW Improved placed boxes too high and cut the wires too short.) This was a nightmare to deal with, and I didn't get much help when I would call the management/owners of DFW Improved to hold the electricians accountable.

Garrett was ourcontractor and project manager and was very responsive to messages and helping us figure out what we needed to do. We had fire damage that lead to the repair of an external wall for the patio and kitchen along with some external framework. Framework was done in 2 days, drywall in a 1/2 day, and painting in 2 days and our kitchen and patio look better than before! Would use again for future house endeavors without insurance claims

DFW Improved is fantastic! Class act people, professional company, and high quality work! They worked closely with me to design an updated bathroom and the finished product came out even better than imagined.

Remodeling is always stressful but the folks at DFW Improved did an awesome job at minimizing the stress. All the trades were thoughtful of my families needs and our ability to still function in the home while the work was going on.

DFW Improved is a top notch outfit. They helped with everything for our project and came with wonderful input and ideas. They worked within my budget and helped me to prioritize to really stretch my dollar. Their showroom and designer was a real life saverhelping is understand what options are available. The quality was great (and I am not easy to please). Thanks for your hard work guys!