About us
we offer pool table moving and other pool table services in DFW area
Business highlights
Services we offer
warehouse
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
89% | ||
6% | ||
0% | ||
6% | ||
0% |
Justin was suppose to pick up and deliver a privately purchased pool table. I asked for, and was quoted a price for, having new felt installed upon set up.. I was told there were numerous colors to choose from. I had family on site upon the arrival of two guys neither of whom were Justin. I was traveling to the install sight expecting a call about the felt color selection only to arrive and find the original felt (which was used by the previous owner as a marks a lot tablet) already reinstalled. The two guys who were nice enough knew nothing about the felt request and had zero felt options with them to complete the job as requested. I immediately started trying via phone and email to contact just as the two guys accepted a call I can only assume from Justin. The original quote was for $380. The guys only charged me about $230 which is more than fair for the move alone. It will cost me more in the long run because I have to get someone to return and redo much of what was done.
Justin had to be aware that I was trying to contact him...The two guys knew I was very upset even though I didn't take it out on them.. There just isn't any excuse why I never heard back that day.
x"we have 48 colors to chose from and all have to be cut from roll, the customer must give us at least two days notice to cut the felt. if you don't tell us what color, and the size of table you have we can't cut."
The installers were friendly, efficient, and on time. the price was far better than i had expected to find. It took about 2 hours to setup my table and they even helped me with positioning it as to not have any obstacles when playing.
Overall Delphi made it a very nice experience from buying the table to having it moved.
We shopped around to findnew felt but ended up coming back to them and they refelted and refurbished our pool table within the week. They did such a great job!
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.