"Greetings, thank you for taking the time to post a good review of the team and work results of D&J Arborist. We look forward to a long term relationship with you and your trees! Regards, Julie Odum"

"Hi [Member Name Removed], thank you very much for your comments. We enjoyed working at your property and look forward to the continuous care for your trees. Julie Odum CEO & ISA Certified Arborist"

"Hi [Member Name Removed], I’m sorry you felt compelled to post a review because you were told we don’t service your area. The most unfortunate part of this is that we do service your area and I’m not sure why you were told that. We are not in Rockwall often but we have 4 to 5 clients that live in Rockwall. If by some miracle you will allow me to come out and look at your trees I will be more than happy to. I could do that this week as well. And please understand Melanie is new to our organization and was Incorrect to tell you that information. I’ll try to call you today and see if there’s an opportunity that we can come out and help you and thank you so much for calling us. Julie Odum"

"Hi [Member Name Removed], thank you for hiring D&J Arborist to begin with and taking the time to comment on the work of the pruning crew. We look forward to helping you in the future. Julie"

"Thank you for choosing DJ Arborist to prune your trees. We know you had other companies to choose from and are honored you chose our firm. In response to the B rating on our price, I believe we are fairly priced, and if we had four or five crews maybe we could drop our price per hour, but my experience with this scenario is a higher probability of loosing quality control. Not all climbers care about trees, which is not the case with our crews. Our group wants to learn and are trained in tree biology, the physiology of a tree and proper pruning cuts. My goal in running the business is to surround myself with people that have a value system similar to mine, good work ethics, people that are accountable and are true professionals. These are the people that show up at your properties and work on your trees. I trust them with your trees and that is a good feeling. We love what we do, and enjoy transforming a tree’s appearance, improving their health and helping our clients achieve their goals for trees on their property. Thank you again for allowing us to work on your trees and we hope to see you again in the near future."

"We appreciate your positive comments and for sharing them in this format. I personally feel honored when I read comments like yours. Being responsive and accountable are actions that represent our values. Thank you for choosing D&J Arborist to care for your trees and shrubs. Julie Odum, ISA Certified Arborist, CEO"

"Thank you [Member Name Removed] for your words of appreciation. I especially am uplifted and compelled to continue the journey to support the life and health of trees in our communities through the satisfaction from our clients such as yourself. Very best regards and see you soon to finish up, Julie Odum, CEO ISA Certified Arborist TX-4422A"

"Thank you for your comments. We are thrilled to have you as a new client and look forward to seeing you in a year or two. We enjoyed working with your family and are glad we met your expectations. Best regards, Julie Odum CEO & President"

"Thank you for your review. It lifts me up as the owner! We have not reached out total potential and sometimes I'm focused on that and then a client like you and your comments causes me to relax and at least know that what we are doing, we are doing well! Our real reward is your satisfaction! Thank you for choosing to work with us. Julie Odum"

"Hi [Member Name Removed], thank you for hiring D&J Arborist. We appreciate all opportunities to expand our footprint in the industy. We strive to perform at the highest level and follow best practices. We are passionate about the proper care of trees and passionate about trees in general. They are complex organisms. Thank you for becoming a client and we will wait to hear from you in several months to share with us how the trees are responding. Thank you. Julie Odum ISA Certified Arborist TX-4422A CEO & President D&J Arborist Tree Services"

"Hi [Member Name Removed], thank you for appreciating our timeliness. Most importantly is the result met your goals and or exceeded you expectation. See you in a couple of years Julie Odum ISA Certified Arborist TX-4422A CEO & President D&j Arborist Tree Services"

"Thank you for entrusting your large Red Oak trees into our care! I have pictures from last year when the backyard tree was so sick and need to come take an updated picture and post the comparison if you will allow us to! You and your family are awesome clients and we are so glad you hired us to help you with your trees! Julie Odum, ISA Certified Arborist, TX-4422A"

"Hi, I meant to respond to your comments earlier. We are always so grateful for client appreciation of the expertise at all levels and our dedication to doing things the right way. We are building relationships with our clients like you, and a family of tree clients. It's fun and rewarding to see you year over year. Accept I'm getting older and that's not too much fun!! But sharing my aging process with our tree family makes it a little less painful. Thank you for appreciating D&J Arborist. We appreciate you too! Julie Odum"

"Hi [Member Name Removed], thank you for allowing us to provide you with a tree proposal and execute on the work order. Your tree would have been a great before and after picture. I agree totally that the tree and back yard had a renewed and uplifting feeling about it when the crew finished the work. David is a great arborist and Benito is a great tree pruner and artist of sorts. I've seen lots of tree pruning by many tree climbers/pruners and Benito ranks very high at the top of the heap for his skill, knowledge of tree biology, which limbs to remove or trim back, etc. I am lucky to have a great team to work with and excellent clients that entrust their trees into our hands. Thanks so much for becoming a D&J Arborist tree client. Julie Odum, CEO & President"

"Hi, I am truly sorry that your experience with D&J Arborist was not what we strive for as a company! We hear your comments and will learn from how you experienced our firm and will improve in the areas that you gave us less than an A! Thank you for entrusting your Crape Myrtles into the capable hands of our Arborists! Julie Odum, CEO & President"

"Hi and thank you for choosing D&J Arborist to prune and care for your trees! Your comments are what we work for, to reassure our clients that we understand the importance of trees in our lives and to prune them so as to improve their lives! Thank you for being a good steward of your trees! Best regards, Julie Odum, CEO & President"

"Hi [Member Name Removed], thank you for allowing us to care for your trees! We were very sorry the Pistache had been planted too deep and there was no viable option to improve the health of the tree! You can rest assured the Shantung Maple was planted properly and with your expert knowledge of trees, shrubs and flowers, it will have a long life full of reliable fall color! Best regards, Julie Odum"

"Dear [Member Name Removed] thank you for your praise and appreciation of the care and attention to detail that is very important to us. It was a pleasure to work with you and Mrs. [Member Name Removed] and we look forward to improving the health of your Live Oak with all the squirrel damage! Best regards, Julie Odum"

"Hi [Member Name Removed], thank you for appreciating our capabilities from our excellent Certified Arborist to the crew that executed the work order. You have a beautiful home and I agree your trees look great. Knowing that we adhere to the ANSI A300 Pruning standards gives you peace of mind that your trees are being properly pruned with the goal of increasing their overall health. Best regards, Julie Odum, CEO & President"

"Hi [Member Name Removed], once you decide what you want to do with those trees and have an approval from your HOA, we look forward to the follow through. Thank you for contacting us. Best regards, Julie Odum, CEO & President"