CitiTurf LLC

After 6 years using this service, they call me and tell me that they cannot service my lawn anymore because of labor issues. Note that they decided to tell me this the day that they were supposed to mow, on a Friday, leaving me without service until I could get a replacement service the next week. Do not use this company. They constantly have issues getting hired labor and will just leave you hanging without service. Very unprofessional!

Do NOT waste your time taking a chance on this company. I just terminated CitiTurf due to poor/lack of customer service and quality of product. I’m really surprised and disappointed – their reviews are good, as are the neighboring yards that they work on. My one acre yard is suffering from large brown spots, and there was no concern from CitiTurf during their scheduled visits this spring, or when I had a manager out to review with me – with all communication, whether in person or on the phone, all I ever received were arguments, excuses and/or blaming something or someone else regarding my yard problem. I noted to them part of the problem was the last application in May of this year, when a very young person completed the fertilization/weed spray. He drove the equipment at a rate I’m guessing did not allow the proper volume of fertilizer to be processed by the machine, plus every turn he completed tore up grass, again due to too much speed. But no concern again from CitiTurf management, in fact I was informed the young man was going to stay on the route – in other words, CitiTurf chose their non-performing employee (guessing nepotism in some manner) over a customer. This is probably the most blatant demonstration of a service provider not caring about their customer that I have ever witnessed. Again, I’m Very disappointed – poor management and leadership from the main office, and poor employee/product performance on my yard. Do not waste your time with CitiTurf, as there are MANY other companies out there that want your business and will perform.

They're really good. Very responsive.

Very good. Very professional.

Professional friendly service and very good quality of care. Have been using them since 2015 with no issues or complaints. Had used 2 other lawn services before finding Cititurf, which did not provide nearly as good service; weed problems never did get resolved with those other services, but Cititurf has been able to knock them out. They communicate very well and will work with their customers on when a mow service is needed.

It continues to go well.

The best at what they do. I highly recommend CityTurf.

.

.

They are out every Friday. It is $20 a week. I think they are a decent provider and do good work. I would use them again, I use them every week. I have some issues with some landscaping work they did in the front of my house. I have been using them for 4 or 5 years.

It went great

Easy to work with. Good reliable service. Emailed invoices for each service with auto pay.

They are very reliable.....here every week and mow a nice pattern in front lawn. Called about an issue and they responded immediately to correct it. Nice to have a company that guarantees their work.

After just 2 treatments lawn has already improved. Mowing team does a really good job and change directions each time.

They did a great job, very professional and courteous.

Citi Turf saved the day. We have been using them for 3 years - the weeds are gone and our lawn looks great! They are easy to work with and never miss a scheduled service. The price is very reasonable - we have a large yard and the cost is not much more than we would spend on fertilizer and weed killer per year. I highly recommend this company.

They charge $33 bi-weekly. Sometimes, especially at the beginning, if it rains they don't always send out a message on when they'll make up the date. The workers are good. About three people come and they're here about fifteen minutes. They leave the yard  clean.

unknown

unknown

unknown

The price was the best, that was the good starting points. Two people came and do the work.

unknown

Efficient, On time and satisfactory work

They come every week and mow and edge and blow and weed the landscaping every week. And then they come and do all the chemicals and stuff whenever they need to be done. If I have any tree questions if I have trimming needs to be done they've come and they've cleaned out my ditch, I have a dry ditch or whatever in my front yard and they'd come out and they would clean that up and anything outside I need done. That's $133 for seven acres.

unknown