
AFFORDABLE FENCE CO.
About us
Affordable Fence Co. has been serving the North Dallas area for over 35 years. We are a family owned and operated company spanning over three generations. While my grandfather is retired, you will always be working directly with one of the owners, Mike or Jeff Whitley, for the best experience possible. Our longevity, customer service, workmanship and warranty are what set us apart from the others. Our highest priority is your 100% satisfaction from start to finish. This is evident with our multiple Angieslist "Super Service Award(s)" and our A+ rating with the BBB.
Business highlights
Services we offer
Angie's Super Service Award winner for 8 years, and a A+ rating with the BBB for over 22 years. We specialize in custom design privacy fences - economic wood fences - rental/property management fences - wood retaining walls. We are also experts in wood fence repairs.
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
95% | ||
3% | ||
1% | ||
1% | ||
0% |
"Dear Customer - I'm sorry you had a bad experience, but you have the wrong company. We did not do any work for you."
"Dear Member - Thank you for taking time and reviewing Affordable Fences. It is greatly appreciated!"
"Dear Member - Thank you for the great review. You were a pleasure to work with!"
"Dear Member - Thank you for the positive feedback."
The fence itself looks wonderful and is perfectly straight and lined up.
During the install, the foreman would ask particular questions to ensure it was done to our specification and it turned out great.
While a company can be successful on the efforts they perform alone, it is how they handle issues after the fact that, in my opinion, truly mark a great company.
During the work, and not surprisingly, they damaged one of our sprinkler heads. I provided them a picture, sent it over and gave them details on where to get the part in question. Within the week of completion, they had the sprinkler head replaced.
Additionally, one of the cedar boards had split shortly after the install, and they have since offered to replace that bad board.
This is the mark of a great company. They have been responsive and timely in there efforts and their post install issues.
I would definitely use them again.
"Dear Member - Thank you for the great review. Our customer service is very important to us!"
The electric gate required more work because of the grade of the alley and Jeff and his crew continued till it was working properly and looked great. I am very pleased with the finished product and would absolutely recommend Affordable Fences.
"Dear Member - thank you for the feed back, it's appreciated. You were great to work for and thank you for your patients with the gate!"
Work started on the day promised, finished on the day promised, and is of very high quality. The materials used and the finished fence are exactly as we discussed and agreed upon beforehand, and cost what the estimate stated.
And, the fence looks great.
I made initial contact with Affordable Fence via email stating that I needed about 128 feet of fence with one gate replaced at my home in Carrollton.
Jeff Whitley responded by telephone in a couple of hours and we discussed the type of fence that I had in mind, the details of the fence and materials, how long before work could begin, and the approximate price per foot. Once we had all that figured out, I asked for a written estimate for that fence with a cost breakout of the neighbor?s half of the common section. The estimate arrived the next morning.
After receiving a couple of other quotes over the next week or so, I chose Affordable Fence and called Jeff to get things started. Jeff figured that it would probably take two days or maybe two and a half days to complete the job and set a start date.
The materials were delivered the day before work was to begin and Jeff stopped by to see the yard and get a deposit. The crew showed up the next day as scheduled and removed the old fence and posts, and set the new posts. The next day they built the new fence and cleaned up and removed all the debris. And it was done.
Jeff came around a couple of days later to inspect the job and collect the final payment. While there, he made a small adjustment to the gate latch.
Quick and easy.
I will also add that several fence companies with good ratings on Angie?s list did not bother to respond to my initial queries, and that Affordable Fence turned out to have the lowest bid of those that did respond.
"Dear Member - thank you for the great review."
I will definitely recommend Affordable Fence to my friends! Thank you, Jeff!
"Dear Member - Thank you for the great review, it's greatly appreciated. You were great to work with."
"Thank you for your review!"
"Dear Member - thank you for the good review and feed back. We felt like we went out of our way to make sure you were comfortable with our warranty and the crew that built your fence. With that said, if you did not feel that way...our apologies. Thank you again!"
"Dear Member - thank you for the positive feedback. We are glad you love your fence."
Licensing
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