
Klocks Electric
About us
6 employees. No subs. Cost is determined by the job. No travel charges. No additional charges. Business does not have a physical address that is just the mailing address. Award winning.
Business highlights
Services we offer
Electrical, Lighting & Remodeling, Residential & Commercial Structure Wiring, and landscaping., inspection reports, recess can lighting, service builds
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
89% | ||
6% | ||
2% | ||
2% | ||
2% |
I called PEC to arrange a time and communicated the time to Klocks. The scheduled time was two weeks out. One minute before the scheduled time PEC electrician called and said they could not make it and wanted to reschedule. Klock electrician arrived one minute later at scheduled time and we call the PEC electrician back. Klock electrician replaced the circuit breaker without power being shutoff. He showed me how corroded the breaker was and explained that the breaker was probably corroded inside as well.
The Klock electrician, Rey, was excellent to work with and very personable. Price was also lower than I expected.
I had Ray out to give me an estimate to install a few flood lights and some exterior lights on the face of my home to include both switches and sensors to come on automatically. I had my request written out when he came so there was no ambiguity. I told him that I didn't want to move forward unless it was possible to install these lights without damage to the brick on my 1968 home (since it would be nearly impossible to fix) and he assured me that they could cut sheetrock inside for the installation, which could then be easily patched.
The day of the install I had all my pictures taken down inside my house so they could cut the sheet rock. I'm coming in from the back yard when what do I hear, a sledgehammer literally smashing out the brick on the face of my house. Too late to change it . . . it was already done. They set some junction boxes and smear mortar all over the face of my house before telling me that it's all been more work than they expected and the price that was a set project fee is now going to go up. Super unethical as the work description never changed on my part. They come back a week later and put the lights up and leave. When I get a closer look, there's gaping holes where my brick was knocked out all around the lights. Two of the four fixtures are literally so loosely attached to the front of my house that they're hanging off. Three of the four come on, but don't work on the switch and one doesn't come on at all. I'm heartbroken about the state of my home.
They come out 3 more times and finally get the lights functioning but there's still big holes in my brick. Additionally, the back flood light in my yard is no longer working. I'm unsure if they cut the cable or if the same voltage they sent through the house that blew out the photocell earlier in the week blew out this one too.
I have used Klock for years, to the tune of thousands of dollars for interior work and have never had an experience quite like this. I called Jesse, one of the owners/managers and left messages over the course of 3 days to discuss these issues and never heard back. The last technician that came out said to expect a call the following Monday, but nothing.
So here I'm left with an aesthetically destroyed front of my house, a flood light that I am going to have to pay to have fixed in my back yard, and an estimate for a thousand dollars or so of masonry work to fix the damage that Klock caused. This is unacceptable and quite honestly, I'm considering my options for recouping monies for the damage.
Take your business elsewhere.
Licensing
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