KEN'S MOBILE SERVICE
About us
I bring the service to you. No need to load your lawn mower or other power equipment and haul it to a shop, where you likely will have to wait day's or week's to get it back. I will come out and repair your equipment ON SITE, and usually compete the work the same day! PLEASE BE AWARE THAT SERVICE FEES APPLY. I DO CHARGE A TRIP CHARGE TO COME OUT! I cover NORTH AUSTIN, Pflugerville, Round Rock, Cedar Park and parts of Leander, GeorgeTown, Manor and Hutto areas. Residential and Commercial Equipment. SEE WEBSITE FOR MORE ADDITIONAL INFORMATION AND SERVICES.
Business highlights
20 years of experience
Services we offer
BLOWERS, CHAIN SAWS, COMMERCIAL EQUIPMENT, CUTTING SYSTEMS, EDGERS, EQUIPMENT REPAIRS ON SITE, GAS POWERED OUTDOOR EQUIPMENT, GENERAL SERVICE, GENERATORS, HAND HELD POWER TOOLS., HEDGE TRIMMERS, LAWN MOWERS, MAJOR OR MINOR REPAIRS ON ENGINES, MECHANICAL & HYDRAULIC DRIVE SYSTEMS, OIL CHANGE, PRESSURE WASHERS, PUMPS, RIDING MOWERS, SHARPENING, SPRAYERS, TILLERS, TUNE UP, WEED TRIMMERS
Accepted Payment Methods
- CreditCard
Reviews
4.962 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 94% | ||
| 6% | ||
| 0% | ||
| 0% | ||
| 0% |
Showing 1-25 of 62 reviews
Kathleen C.
Apr 2020
Ken was punctual, knowledgeable and reasonable. I will certainly use him again.
Nicole J.
Apr 2020
I was ready to throw my lawnmower away. I'd done everything I could think of, but I'm not a small engine expert. I had been fighting with this thing for months and I decided to try getting it repaired by a pro, but I was worried that the repair cost would outweigh it's value (never gotten a lawnmower repaired before). Given the current social distancing recommendations, I was glad to see that mobile service was an option. I requested service via email and the automatic reply was informative and thorough, telling me what to expect and when to expect it. Ken showed up when promised, got my lawnmower running and to top it all off, the cost was affordable. I feel like I got a bargain for friendly home service that will save me a lot of time and money this year. Thank you Ken!!!
Response from KEN'S MOBILE SERVICE
"Thank you so much for the very kind review. I really appreciate customers that take the time to let me know about my service."
Renee H.
Apr 2020
If you want dependable, honest, experienced lawnmower service and repair, Ken is your guy. He is prompt, thorough, very knowledgeable and will keep your equipment running like new. You have a customer for life. Thanks Ken!
Response from KEN'S MOBILE SERVICE
"Thanks for taking the time to review my services. I appreciate it and your business."
Teresa K.
Sep 2018
It was fantastic doing business with someone who is extremely professional, knew his way around mowers, found the problem and in no time got the mower working again. Another added benefit is that he comes to you so you don't have to find a trailer and take the riding mower into a shop. The work was completed right in the driveway. A+ Service!!
Jerry E.
Jun 2018
Super! Ken and his support did a great job.
Robert F.
Dec 2017
it took two trips since he didn't have the parts and he had to order what he didn't have.
Charles P.
Oct 2017
Problem located and fixed, service performed including tune up and oil change
Richard M.
Sep 2017
very smooth
Robert T.
Aug 2017
He had to come back two times, but he finally got everything working.
Response from KEN'S MOBILE SERVICE
"I am not sure if you have me confused with another service provider, but your service call was not $170.00, I looked up your work order and the total including parts, trip charge, labor and sales tax for your service call was $127.23."
Christine P.
Jun 2017
Ultimately, the problems were small and Ken identified and fixed them quickly. He then gave the mower a once over to be sure everything else was working well.
Jeffrey B.
May 2017
Fine. Very good work
Lyle H.
May 2017
good, very professional
Cindy H.
Apr 2017
Very well. He came when he said he would. He came to my house so I didn't have to take to a shop, which is a great value-added service. I didn't even need to be there. He did the work and emailed me a detailed invoice that said exactly what he'd done. I would definitely recommend him.
Doug M.
Apr 2017
Great good job
Christine P.
Nov 2016
I look forward to having him come out for maintenance in another year.
Kirk O.
May 2016
The racing engine was originally misdiagnosed by A&E service as a problem with the engine's governor. They advised that they didn't do engine work in the field, and that all they could offer was to replace the engine. I'm glad I searched Angie's List and found Ken.
While I had to wait a couple of weeks for service due to Ken's busy schedule, he arrived on the day planned. Ken uses his website for you to tell him about your problem, and then he emails you your service date. The process worked fine for me.
On my service day, It was convenient for me to not have to be there while he worked on the mower. After he finished the job, he emailed me the bill detailing the work and his costs. He advised that I could pay via Paypal or mail him a check. I was pleasantly surprised by the low cost, and his $40 trip charge is well worth the convenience.
Ken is obviously a very experienced, skilled technician. I will be using him for all my lawn mower and small engine repair needs.
While I had to wait a couple of weeks for service due to Ken's busy schedule, he arrived on the day planned. Ken uses his website for you to tell him about your problem, and then he emails you your service date. The process worked fine for me.
On my service day, It was convenient for me to not have to be there while he worked on the mower. After he finished the job, he emailed me the bill detailing the work and his costs. He advised that I could pay via Paypal or mail him a check. I was pleasantly surprised by the low cost, and his $40 trip charge is well worth the convenience.
Ken is obviously a very experienced, skilled technician. I will be using him for all my lawn mower and small engine repair needs.
Lynn W.
Mar 2016
unknown
Sandra N.
Mar 2016
unknown
Toni M.
Feb 2016
This was the second time that he has worked on my high end Honda mower. Over all, he is very convenient and extremely nice. Granted, my mower is an older model but I'm a little frustrated that both times he fixed my mower, I had problems within 1 use afterwards. He is also on the expensive side, but you are paying for expertise and convenience. After paying more than $350 to get the mower fixed, I've decided to just get a new one.
Response from KEN'S MOBILE SERVICE
"[Member Name Removed], I know you can be frustrated with issues you experienced with your mower. BUT, your other issue was unrelated to the repairs I made. The recoil starter failure had NOTHING to do with the transmission replacement. As far as the price is concerned, I explained that Honda does not offer any repair parts and that the complete Transmission would have to be replaced, and I gave you an estimate and let you decide whether or not you wanted to invest in the repair. I don't see why you are giving me a C rating because of Honda's transmission failure. As far as the 2nd failure I cannot comment, because you didn't have me come to check it, but if it's not an issue with the recoil starter or the self propel transmission, it has nothing to do with the previous service, and should not be reflected in this review!"
Sylvia K.
Jan 2016
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Delaine L.
Nov 2015
unknown
Mark S.
Apr 2015
unknown
Dora V.
Apr 2015
unknown
Response from KEN'S MOBILE SERVICE
"Thanks for taking time to review my service, I do appreciate it."
Cheryl C.
Apr 2015
unknown
Response from KEN'S MOBILE SERVICE
"Thanks for the great and honest review, I really appreciate customers like you - Thanks Again!"
Mary K.
Apr 2015
unknown
Response from KEN'S MOBILE SERVICE
"Thank you for the A rating, I appreciate your review."
Licensing
State Contractor License Requirements
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FAQ
KEN'S MOBILE SERVICE is currently rated 4.9 overall out of 5.
KEN'S MOBILE SERVICE accepts the following forms of payment: CreditCard
No, KEN'S MOBILE SERVICE does not offer free project estimates.
No, KEN'S MOBILE SERVICE does not offer eco-friendly accreditations.
No, KEN'S MOBILE SERVICE does not offer a senior discount.
No, KEN'S MOBILE SERVICE does not offer emergency services.
No, KEN'S MOBILE SERVICE does not offer warranties.