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HOME DEPOT

Carpet Installation, Door Service, Window Service,

About us

OPERATES MORE THAN 2,000 STORES IN 50 U.S. STATES AND IN THE DISTRICT OF COLUMBIA, PUERTO RICO, 10 CANADIAN PROVINCES AND MEXICO

Business highlights

47 years of experience

Services we offer

APPLIANCES, ELECTRONICS, FLOORING, FURNITURE, GARDEN CENTER, HAND TOOLS, HEATING & COOLING, HOME DECOR, HOME FITNESS & RECREATION, KITCHEN & BATH, LIGHTING & FANS, OUTDOOR LIVING, OUTDOOR POWER EQUIPMENT, POWER TOOLS, STORAGE & ORGANIZATION, INSTALLATION SERVICES

Accepted Payment Methods

  • Visa
  • MasterCard
Reviews
4.713 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
8%
3
0%
2
8%
1
0%

Filter reviews by service

Showing 1-13 of 13 reviews
Susan Z.
May 2015
2.0
Countertop and Backsplash Service
$3,700

Have not yet gotten the work done - so I'll review that later.

Mike, the salesman at Home Depot said I would get an upgrade on the beveling of the counter tops if I had 25+ linear feet TOTAL. I explained that I wanted 2 counter tops - each one was approx. 14 linear feet, he said that was fine. I also informed him that the counter tops would be different from each other (he was with me when I picked them out) and he said that was fine also, that I would get the free upgrade. When the actual crew arrived to measure, they said "no", I would not get the free upgrade as the counter tops had to be of the same material.

I also asked Mike if the crew removes the old counter top, he said they did, what he did not tell me was that there was an extra charge - of $378.00, over the price he quoted me. So obviously, I will now remove the countertops myself.

I use Home Depot all the time for mulch, tools, plants, paint etc. I've bought a generator there, a lawn mower, master bedroom carpet. I am very disappointed in being lied to about to about the beveling and allowed to believe they remove countertops for the price originally quoted.






Val G.
Apr 2015
5.0
Countertop and Backsplash Service
Yes, I recommend this pro
$5,000
Home Depot itself was wonderful in terms of packing and everything. But one contractor that they use for the sand stone was terrible. They had to redo it twice because they made a mistake in the size of the hole for the sink that they cut. They didn't have a template so they had to take it back and I had to wait for the new one. It was not the mistake of the Home Depot, but the contractor they use to cut the stone was not good.

Rose M.
Apr 2010
4.0
Window Service
Yes, I recommend this pro
$7,000
They were very professional and the experience was fine, but the price was too high. I would consider using them in the future if the need arose.

Amy C.
Jul 2008
4.0
Door Service
Yes, I recommend this pro
$600
There were two parts to this. There was interaction with a scheduler. She works with a national installation company. She was extremely unpleasant to deal with; she was pushy and unpleasant when I asked her questions. The people who came out were extremely professional. When a mistake occurred, they were extremely apologetic and helpful. If I hadn't been busy, I would have written to the scheduler's boss to explain how unpleasant it was and how I had to be more insistent and forceful with her than with anyone else in order to get things done. The Home Depot people were actually great.

VIRGINIA B.
Dec 2007
5.0
Window Service
Yes, I recommend this pro
$2,000
Everything worked fine.

Homeowner
Feb 2006
5.0
Hardwood Flooring Service
Yes, I recommend this pro
$10,000
I recently purchased materials from Home Depot and they provided the installation contractors. The work was great and the price for the material was very reasonable. Home Depot stands behind their material and labor. We had no reason to call them back to fix up anything. I didn t like that everything had to be paid up front, as it left us at their mercy in regards to the time frame. Things never got started on time and it took a little too long to complete the work.

CHERYL P.
Feb 2006
5.0
Carpet Installation
Yes, I recommend this pro
$2,500
Home Depot responded to my call quickly, followed up with an estimate for new carpet installation. Their prices were very reasonable and they showed me different samples and grades of carpet and explained the stain resistors and their warranties. The installation was scheduled as soon as the carpet was available, and the installers showed up on time. They were careful tearing out the old carpet, so the baseboard wouldn't get scratched, and they moved furniture as they installed the carpet. After they finished, they put all the furniture back in place. They cleaned up all the remnants and any other loose debris and loaded the old carpet and remnants in their truck. They did an excellent job and left the house in great shape.

Homeowner
Feb 2006
5.0
Door Service
Yes, I recommend this pro
$150
I went to Home Depot and picked out a French door and the customer service was very helpful. Their prices were quite reasonable and they were able to explain the warranties and the shatter proof glass. The installation was scheduled promptly and the installer showed up on time. He removed the old door and took it outside before installing the new French door. He was very careful as he installed the French door and cleaned up all the mess. He did an excellent job and left the room in immaculate condition.

LOUIS P.
Feb 2006
5.0
Door Service
Yes, I recommend this pro
$400
Home Depot did an excellent job on our door. We enjoyed the workers. They showed up on time and it only took a couple of hours to get our door in place. The door, screen door, and framework all look great. They cleaned up their mess when they were finished. The price was great. We are completely satisfied.

Homeowner
Feb 2006
5.0
Carpet Installation
Yes, I recommend this pro
Home Depot sends a service person to the house to complete the measurements for the square footage of the rooms. They scheduled an appointment, which they kept. The quality of the carpet was what we wanted and we were very pleased with the installation.

Homeowner
Feb 2006
5.0
Carpet Installation
Yes, I recommend this pro
$1,300
I went to Home Depot and picked out new carpet for my bedrooms. Customer service was very helpful and showed me many samples and different grades of carpet. Their prices were really good and they explained the warranties and stain resistors. The installation was scheduled as soon as a day was set and the installers were right on time. They carefully unrolled the new carpet and measured it for the rooms and did an excellent job. They cleaned up all the remnants and left the house looking great.

Homeowner
Feb 2006
5.0
Ceramic Tile Service
Yes, I recommend this pro
$350
Home Depot did a great job and used high quality tile. It only took them a few hours spread over two days. The grouting lines were even and they've stayed clean. They did a good job on the corners and tile cuts. We wouldn't change anything about the work they did and the workers were very nice.

MARY A.
Dec 2005
5.0
Carpet Installation
Yes, I recommend this pro
$2,500
Home Depot responded to my call quickly and followed up with an estimate for new carpet installation. Their prices were very reasonable. They showed me different samples, grades of carpet and explained the stain resistors and their warranties. The installation was scheduled as soon as the carpet was available and the installers showed up on time. They were careful tearing out the old carpet, so the baseboard wouldn't get scratched and they moved furniture as they installed the carpet. After they finished, they put all the furniture back in place. They cleaned up all the remnants and any other loose debris and loaded the old carpet and remnants in their truck. They did an excellent job and left the house in great shape.

Homeowner
Jul 2004
5.0
Window Treatment Service
Yes, I recommend this pro
$100
THE EMPLOYEE WAS ON TIME AND PROFESSIONAL. HE INSTALLED THE BLINDS QUICKLY AND GAVE RECOMMENDATIONS FOR OTHER WINDOWS.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

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FAQ

HOME DEPOT is currently rated 4.7 overall out of 5.
HOME DEPOT accepts the following forms of payment: Visa, MasterCard
No, HOME DEPOT does not offer free project estimates.
No, HOME DEPOT does not offer eco-friendly accreditations.
No, HOME DEPOT does not offer a senior discount.
No, HOME DEPOT does not offer emergency services.
No, HOME DEPOT does not offer warranties.
HOME DEPOT offers the following services: APPLIANCES, ELECTRONICS, FLOORING, FURNITURE, GARDEN CENTER, HAND TOOLS, HEATING & COOLING, HOME DECOR, HOME FITNESS & RECREATION, KITCHEN & BATH, LIGHTING & FANS, OUTDOOR LIVING, OUTDOOR POWER EQUIPMENT, POWER TOOLS, STORAGE & ORGANIZATION, INSTALLATION SERVICES