Epic Services Inc
About us
Epic Plumbing is a professional plumbing company proudly serving Pearland, TX and the surrounding areas. We have over 25 years of experience, so you know you can trust us. Don't hesitate and call us today for expert plumbing repair and installation services!
Business highlights
Emergency services offered
29 years of experience
Services we offer
Complete residential and commercial plumbing services, Drain and sewer cleaning, Gas lines and leaks, Water heaters, faucet repair and replacement, garbage disposals, shower heads., sinks, toilets, tub/shower faucets, water leaks
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.916 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 94% | ||
| 0% | ||
| 6% | ||
| 0% | ||
| 0% |
Showing 1-16 of 16 reviews
Mike J.
Nov 2021
It went well. They did plumbing work for us and replace something in the house.
David W.
Mar 2020
Experience was very good
Response from Epic Services Inc
"Thank you [Member Name Removed]!"
Jim P.
Dec 2018
This company has been doing a great job for me for the last 15 years. This was the biggest job they have done for me. My house flooded in Harvey and Todd, the owner, and his crew made life so much easier to get back on track. They worked with the other contractor and my ever changing schedule to get me back in my house ASAP. I have trusted and appreciated this company for years and recommend them to anyone needing plumbing work.
Greg L.
Nov 2018
Joe and his helper (sorry, can't remember name) removed old in-wall shut off valve for icemaker line, and replaced with new valve, installed new in-line icemaker filter and in/out lines from valve to refrigerator. Set up new frig. Joe and his helper were excellent in every way. Super fast getting to job, and thorough doing the work. Both guys were very nice and professional. Second time we've used EPIC, and they were also perfect on much larger job a year or so ago, with a completely different crew (Sergio and rest of guys were great). Owner Todd was also out on that one, and he is as knowledgeable a Master Plumber (very likely much more so) as you will find. This company does NOT cut corners, and will do the job right.
Response from Epic Services Inc
"[Member Name Removed], Thank you for sharing your experience! We appreciate your business and look forward to helping you again in the future! The EPIC Team"
John H.
Jun 2018
Firstly, Agustin arrived at the opening of their given service window (almost unheard of), so we didn't have to wait around for hours. Yay! Secondly, he was very helpful and and answered all our questions. I like that they texted a picture of their representative so we knew who he was. And the tablet point of sale was very well done. Oh, and he quickly cleared our drain! Thank you Epic and Agustin!
Response from Epic Services Inc
"[Member Name Removed], thank you! We are happy we were able to exceed your expectations. We look forward to helping you with all of your plumbing needs in the future!"
Steve C.
Jun 2018
Third time for EPIC over the past ten years. Each time the service was timely, clean, and efficient. Office response is good. EPIC investigated the project within hours of a call on a Monday, submitted a bid in a competitive process on Tuesday, and completed the job on Friday. EPIC replaced two commodes and two hot water heaters located above the second floor, but access was down a ladder from the third floor. Outstanding work. All the workers were knowledgeable and polite. Obviously hard working to get the job done in one day, Friday.
Response from Epic Services Inc
"[Member Name Removed], thank you for choosing Epic! Our technicians are always willing to put in the hard work and get the job done in a timely fashion. We look forward to helping you in the future!"
Pharr S.
Jan 2018
excellent commitment to an established customer, excellent quality of work, excellent customer service, stayed at it until the job was done despite extensive excavation required and morphing scope of work
Greg L.
Jan 2018
Work went superbly in every aspect. Todd (owner) extremely personable, knowledgeable, and honest. He actually does training for the industry. Referred to EPIC by a well respected engineer who has known the quality of their work for many years. Sergio, who did most of the work (with helpers), is a long time plumber, very knowledgeable, and very nice guy. My wife and I could not have been more comfortable with everyone involved. Excellent cleanup, covered floors to prevent mud contact (had rained recently). The company goes the extra step of emailing a photo and short biography of Sergio and his helpers (Cameron and Michael I believe) prior to their arrival. Rose at the office called with scheduling updates or other information if necessary. She is so nice, and a great representative of the company. Can't say enough good things about Todd, and his staff. Plumbing is expensive no matter who you use, but to us it's worth every cent to know it's done right, and by folks who care.
Darjean, J.
Nov 2017
good, epic always does a very good job. I have never been dissatisfied with their work. workers has always been courteous and respectful.
Charlotte L.
Apr 2016
Came on time, did a great job! We have used them a lot in the past and think they are awesome!
Rodney G.
Feb 2016
Epic was very responsive, did an excellent job and the installers were professional.
I did not do my homework to compare pricing. They charged me $1850.
I found out later that this was at least $400 too much.
Shame on me for not doing my homework. Shame on Epic for not providing a fair price to begin with.
I did not do my homework to compare pricing. They charged me $1850.
I found out later that this was at least $400 too much.
Shame on me for not doing my homework. Shame on Epic for not providing a fair price to begin with.
Larry T.
Jan 2016
unknown
Lee S.
Feb 2015
I used Epic Services and they were very pricey. They did a great job.
Response from Epic Services Inc
"Thank you for the positive comments regarding our service! We understand your concerns regarding the price to install your new toilet. The price was more than our normal installation due to an existing issue that had to be corrected in order to install your new toilet properly. We did not want you to have any problems with your new toilet! Please do not hesitate to call us if you have any questions or concerns. We appreciate your business and look forward to serving you in the future."
Richard B.
May 2014
When our guys were unable to repair the problem they created in a couple of hours time I knew I had to call Todd Iocca owner of Epic Plumbing Services. I needed a repair and I needed it soon. I was unsure what type of valve we were actually dealing with but I knew Todd would know and that he would get it done professionally and quickly. I called, he handled it and my company looked good.
Thanks Todd
Thanks Todd
Response from Epic Services Inc
"[member name removed], We are very pleased to hear that you were happy with our services! Thank you so much for trusting us with your plumbing problems. We strive for happy customers and look forward to helping you again in the future! Todd Iocco"
Clyde C.
May 2014
Epic handled the work in a very professional manner, it was completed on time with no increase in the final bill.
Response from Epic Services Inc
"[member name removed], We appreciate the opportunity to provide you with prompt and professional plumbing services. Customer satisfaction is very important to us and thank you for your positive feedback! Todd Iocco, Owner"
Pam P.
Apr 2013
I recently had an irrigation system installed in my front yard. In preparation for the installation of the irrigation system, plumbing work was necessary to my water hydrant, to prepare for the system installation. I live in a townhouse, and therefore, I do not have my own water meter, as I pay for my water through my monthly maintenance fee, so my front water hydrant had to be properly prepared to accommodate the irrigation system. My irrigator uses Epic Services, Inc., and he called them out to do the necessary work to the hydrant. I was very pleased with the work the plumber did in preparing my water hydrant for the irrigation system installation, so when all of a sudden, within a day of having the work done on the hydrant I had a need for a plumber to repair a toilet inside my townhouse, I called Epic Services, Inc. The receptionist was very pleasant and very diligent in getting me scheduled for an appointment as soon as possible. The plumber that repaired my toilet was very professional and knowledgeable about what I needed. I will definitely use Epic Services, Inc. again for plumbing issues, and I would recommend Epic Services, Inc. to anyone who has plumbing needs. It was a pleasant experience.
Response from Epic Services Inc
"Thank you so much [member name removed] for trusting Epic Services for your plumbing problems. We appreciate your business and we look forward to solving your problems if the need should arise again in the future!"
Licensing
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FAQ
Epic Services Inc is currently rated 4.9 overall out of 5.
Epic Services Inc accepts the following forms of payment: CreditCard
No, Epic Services Inc does not offer free project estimates.
No, Epic Services Inc does not offer eco-friendly accreditations.
No, Epic Services Inc does not offer a senior discount.
Yes, Epic Services Inc offers emergency services.
No, Epic Services Inc does not offer warranties.