Affordable Quality Plumbing

Gerald C and apprentice Enrique handled this job very well They were aware of mynt say enough good. budget and stayed with it with no surprise charges. Crew was very polite and knowledgeable . We will defiantly hire them again.

They were very informative of what they were doing.  The technician told us ahead of time what he was going to do and why.  They were clean and I was very pleased with them overall.

One fitting leaked afterwards, causing damage to wallpaper in room below. Their insurance paid on this but the leak should never have occurred.
One section of galvanized pipe was not replaced the first time. This was found as part of looking for the leak mentioned above and replaced during the repair of that leak.
The workers in the initial job left black stains, apparently grease, on a section of upstairs carpet. This was pointe out on a "Quality Survey" card shortly after the initial work but before the leak was discovered. They never replied to that card.

Arrived per agreement. took out and removed old hot water heater. Installed new heater. made changes to plumbing to install , and cleaned up their work area. Very professional.

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Water to the house was shut off, a pipe had cracked and urgently needed repair.  Another company had come out earlier and almost immediately started talking about digging up my front yard and how expensive this repair might be.
That rubbed me the wrong way so I called AQP.  They sent out John Stubbs and another plumber who arrived quickly, looked at the broken pipe and explained the situation and submitted a written bid.  I told them to go ahead and they quickly fixed the pipe at a reasonable cost.   I had an issue with the toilet and they fixed that as well while they were there. They were courteous and respectful, and explained what they were doing and I'm definitely going to call AQP for all my future plumbing needs.
I've been thinking of redoing my plumbing with Trex and if I do, I'm going to call AQP.
BTW, you can request particular plumbers, and I absolutely recommend John Stubbs.



A sad update.   The toilet fix did not work, it ran all night after the plumbers left.  I called the next day and they sent out the same plumber.  He told me that he had been trying to economize and did not install a particular part.  I told him to fix it and he did, but then presented me with a bill for another $100 or so.
I had hoped that the company would waive the charge and credit my account, but yesterday, the second charge went through.

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We called them on a Thursday afternoon after our neighbors notified us at work that we had a leak.  They came in and immediately stopped the water flow to the tank  Thought they could put another 50 gallon water heater in.  Would have done it that night, but we asked them to come back Friday morning.  They were here on time and after making a further assessment, determined that they could not get a new tank in the attic, nor could they get the old one out without ripping a hole in my ceiling,  Gave us all the options and we chose the tankless system.  Unfortunately, their supplier sold the last three that morning, so we had to wait until Saturday.  Our plumber, Mike Thompson, was here on time and kept us informed every step of the way.  They were neat and professional and worked tirelessly in a tiny space.  They did a great job and we now have "on demand" hot water everywhere.  Can even take a hot shower while both the dishwasher and washing machine are running.  We are very pleased!

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I have a pool in the backyard, so I have made it a point to take a look in the backyard each day to make sure there are no floating/swimming animals in the pool (frogs, toads, snakes, birds, etc.). Shortly after arriving home Friday night, I saw water on the sidewalk near where the city water line rises out of the ground and enters the house. The small pool of water near the PVC water pipe told me it had just recently started. (Whew! The City of Houston daily water rate graphs confirmed it, too.) The leak was just a couple of thin spray jets of water from the joint the water pipe coming up from underground made with a horizontal water pipe entering the house. A small crack or cracks had developed in the threaded portion of the PVC pipe joint.
Saturday afternoon, I called Affordable Quality Plumbing. They were less than 5 miles away and open Saturdays. Unfortunately, their staff were commited for the whole day and could not get to me until Monday. We set a 8:00am-10:00am arrival time.
The plumber arrived at 9:15am. He took a look at the situation and made his recommendation for what he was going to do to fix the problem. I accepted and agreed to the cost estimate and work. Once he was done with the work, he stayed a while to be sure the new work was good and water leaks developed.
By 10:45am he was backing out of my driveway and I had hot and cold running water in the house.
The cause of the break/leak was due to prior water line work by another company that put excessive side stress on the PVC-Metal pipe joint.
The AQP plumber assured me the new work should be good for many years.

They were very responsive to texts and voice mails. Arrived right on time at the very beginning of their time window and called ahead to make sure we were there. Did a very good job. The only thing I would change is that although they answered my call for an emergency on a Sunday they either did not have any plumbers available or do not work on Sundays. If it's the latter, I wish they had Sunday hours. If it's that they just didn't have an opening, I guess I can understand that.

He was a little late getting to the house, but once he got there, he was extremely efficient. He checked to see if the leak was truly on my side. Then he very efficiently did the work.

The service went good and the employees demeanor were fine.

I didn't like anything about them. I thought they were fine. They were reasonable in cost. They did the job that they said they were going to do. I would call them again. They did a good job and they came out right away.

They are very responsive to phone or e-mail. The quality of their work is excellent, and their price is very good. I know the price upfront; I have never had a dispute with them over an estimated price. I would definitely continue using them in the future.

Picked them because they had Saturday hours, good ratings and were close. Extremely punctual. Was given a time between 10 AM and noon and he was here at 10 AM after calling first. Problem no fun, but service was good. Gave a diagnosis on possible underlying problem and told me how to discuss it with the city. Serviceman Larry.

Came to check leak. Found fast and wasn't plumbing but AC drain. He fixed anyway for no charge. Just house call. I've used them for years, very very good.

I called the office and a plumber was at my home within two hours. He was polite, easy to deal with AND cleaned up afterhimself.

They were absolutely wonderful. They cleaned up after themselves and they did an excellent job. They took their time. I cannot say enough good things about them. They were very professional, and they told me what was needed. They showed me what needed to be fixed before they did anything.

It went very smoothly. I felt Jose and Hamp were working on my home as if it were theirs......they really take pride in their work.

I have already recommended AQP to a friend it appears has some leakage problems thru her foundation. AQP can handle the big jobs.

thats my story.

They came and did an emergency repair on my shower. They came right away, and fixed the shower temporarily because they didn't have the parts. Once they had the parts, they returned and repaired the shower correctly. I am extremely pleased with the quality of their work, and have already used them again.

They did an excellent job of coming up with an ingenious way of, hopefully, accommodating the movement of the ground in the future. They did as good of a job as they could. I was very pleased. They were a little on the expensive side.