A & T TREE CUTTING & TRIMMING

Description of Work: On Tues. 11/04/08 an estimate of $325.00 was given to cut down a tree and haul off all branches & wood. They were 3 days late to come as they were scheduled to come and waited for on Friday 10/31/08. This was to be the omen for the entire job. On 11/04 Palito, an older worker, climbed the tree and expertly sawed and lowered all the tree that was over my garage roof- he did an excellent job and was carefully where big branches fell. He was a tireless and professional worker. Spoke no English but was caring and polite. Another worker dragged the branches and threw over a fence to my front garden area without looking first and split a 6 foot rare plumeria in half and damaged some hibiscus. A flatbed trailer was already full from another job and should have been emptied before this job. Only half of the cut tree would fit. I was charged 50.00 in the above price to haul ALL of it away. They were to have returned the following Friday, 3 days later to get the rest. I wanted the next day but was told another job came 1st. No one came Friday even after 3 calls were made. Saturday I reached a worker who came out on his off time with two young teens with no trailer just a pickup truck. It was not for hauling and had an attached bed cover. Again only half could fit. They left without checking or telling me a return time. Calls Sunday and Monday were left with message at 3 numbers. Monday a worker was reached. I was told that it wasn't that much left and they had other things to do on a big job for 3 days and could not come. The tree debris left after the 2nd haul was about 15 X 5 X 4 ft. high and was on my front lawn a week now. Monday evening the manager of the group finally returned my call and said he'd get it himself the next a.m. It was a NO SHOW. Tuesday I managed to get another number and reached the owner; Jackie. She was not aware of the job or the office messages left. She said she would call her husband , that it would get picked up and she would call me back shortly with when. There was no call. No one came. My grass is yellowing and dying. I'm an older woman but in 2 hours managed to move 1/2 of the pile to another green area and uncover the dying grass. So... a GOOD PRICE IS NOT ALWAYS GOOD WHEN PERFORMANCE AND INTEGRITY IS COMPROMISED.

Description of Work: TREE REMOVAL FROM STORM DAMAGE.