LARRY'S COMPLETE FLOOR CARE
About us
family owned bussiness since 2004 husband wife team,we have our own sub-contractors for large jobs, invoice billing on new sales and installation 1/2 down to order second 1/2 due upon completeion of job...depending on job to be done. we also accept credit cards...m/c,visa,discover,debit cards. we have been in the flooring business for 27 yrs we get most of our work by referrals word of mouth.
Business highlights
Services we offer
granite tile cleaning and sealing, laminate, sales of new flooring all types & installations of wood, tile marble, total tub and shower replacements anything to do with flooring or backsplashes countertops in tile., we offer carpet cleaning and repairs stretches all types of hard surface repairs
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
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I made the initial call to them on a Saturday not expecting anyone to answer but I thought I would leave a message. I did leave a message and to my surprise I had a call back within two hours time. We set and appointment and Larry showed up two days later right on time. Also showed up on time to do the work. My husband and I are very pleased and would highly recommend Larry's Complete Floor Care.
"Thank you for the opportunity to work in your home,it was a pleasure doing business with you"
The quality of the services performed was EXCELLENT! I am extremely happy with everything that they did. I go into every room, and I am continually very pleased, as to both the quality of the work performed, as well as the materials used. Everything is just about as perfect as it could be. Very, very happy!
A note on the price, I DID NOT pay 12345.67. The price is unique to my house, my tastes, the materials I choose, size or rooms, etc, and the same job could either cost double what I paid, or half what I paid, depending on the variables listed above. I also choose to not make public what I paid, but I was happy with the price, for all the services provided.
OK, now the long story.
Larry was recommended to me, by a neighbor, because my neighbors were very happy, by both the quality of his work, and the price charged.
I met with Larry and Kathy one evening, and talked about what I wanted to accomplish, as well as what materials I wanted to use. I also explained that while I was looking for quality, I wanted to be as "cost effective" as possible.
Before my meeting with Kathy and Larry, I did some research, and thought I knew exactly what I wanted. Larry said that he would install almost anything that I wanted to purchase. When I also explained my desire to be as cost effective as possible, they presented me with some quality options, that were both high quality products, but also much more "cost effective", than what I initially asked for.
One of the "cost effective", yet high quality options was my choice of Laminate. I initially wanted Pergo, from HD. Larry said he would gladly install Pergo, but they said that they have had great success with Quick Step. So I asked for a quote on the Quick Step Laminate.
Without mentioning specifics, I did get a quote from HD on the Pergo install, and Larry beat the install price from HD, even with their 397 whole house install special.
I was thinking about doing parts of the flooring myself, but at this point, it was becoming clear to me that it would be a better idea to let a professional do the complete install on all my flooring.
Turns out that Quick Step is also rated at AC-4 scratch resistance, the same as Pergo Max/HD, and it is also an American company, and is a very "green" company. While I want the best product at the best price, if I can also buy from an American company, and it is also a Green company, that is also awesome!
Larry and Kathy also helped me A LOT in making color and material options. They politely and respectfully gave me their opinion, even if it was contrary to my tastes. I very much appreciated that, as opposed to "if you like it, then we like it!" Note, that this was NOT A LITTLE issue for me, I needed some help, but I also wanted to make decisions that were mine. Kathy and Larry walked this "advice" line very nicely! They always gave me their opinions, but respected my decisions. Thanks Kathy and Larry!
They worked for three weeks (maybe a little more) in my house, and here are some note on those three plus weeks.
Larry made sure that I had a working bathroom and bedroom at all times! I didn't think about that when the project began, but it is very important to have a working bathroom and place to sleep every night!
Larry's staff are great! Matt and David were polite, and also detail oriented. I was not "worried" or "bothered" that they were working in my house, unattended, for several weeks. They treated my house as if it were their home. Great guys!
Larry also took GREAT CARE of my dog! My dog got along with Larry and his staff, and they watched out for her. I did not have to find a place to keep my dog for three weeks, and that was very important to me! After getting to know them, I felt very comfortable leaving my dog in their care.
Also, with my permission, they used my garage as a work area during the day, and stored the materials and their equipment at night, yet they always left me room to park my truck in my garage at night.
Larry also contacted me almost every day, and kept me informed as to what the work schedule would be like for each day of the project.
I cannot think of any negative problems to post. Did we encounter ?issues? during the project? Absolutely! I would bet every construction project has ?issues?. But we worked thru the issues. What more to say? Awesome job, minimal interruptions to my house, kept the construction areas as neat as possible and genuine, friendly, knowledgeable people to work with.
(Edited on 7-23-12 to show paragraphs more clearly)
"Thank for the oppertunity to work in your home,it was a pleasure doing business with you,we had a great time helping you pick your flooring and color choices....your home turned out awesome looking. Thank You for the excellent report we pride ourselves in our professionalism,neatness & knowledge of what we are doing for people. This report says it all as well as the smile on your face of how pleased you were with our work, I cannot begin to tell you how Good that made us feel,this is why we do what we do we love working with people and making them happy:) THANK YOU, Larry & Kathy Franke"
"Thank you for the oppertunity to do bussiness with you,and for the very nice report, we pride ourselves in our work and professionalism."
Licensing
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