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D & L Services Heating and Air, LLC

4.9(
25
)
Electrical Baseboard or Wall Heater - Repair, Central A/C - Install, Central A/C - Service or Repair,

About us

Heating & Air Conditioning - 49 years of combined experience Clay 469-337-4783 or Tony Drake 972-922-9120

Business highlights

Emergency services offered
19 years of experience

Services we offer

Duct Repair & Replacement. Attic Insulation., Equipment Replacement, Heating & Air Conditioning - Maintenance, Service Repair

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.925 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
8%
3
0%
2
0%
1
0%
Write a review
Showing 1-25 of 25 reviews
Nicholas G.
Aug 2022
5.0
Yes, I recommend this pro
They quickly identified leaking and disconnected ductwork as well as a rusted out plenum and developed a plan of attack for addressing the problems
Danata K.
Jun 2022
5.0
Yes, I recommend this pro
Clay is great. Knows his stuff when it comes to HVAC and is very professional every time. He explains everything very thoroughly. Highly recommend D & L Services Heating and Air.
Chancey C.
Jun 2022
5.0
Yes, I recommend this pro
$340
They were so nice and professional. They knew exactly what needed to be done and it was the best experience I’ve ever had with AC repair!
Response from D & L Services Heating and Air, LLC

"Thank you for the kind words and if you or anyone you know needs anything in the future we will be here. Have a great weekend"

Bill S.
May 2022
5.0
Yes, I recommend this pro
$9,000
Excellent! Clay and crew always do an excellent job! He’s always honest and gives you all the options available! He’s great to work with and does great work!
William C.
May 2022
5.0
Yes, I recommend this pro
$15,000
They very professional. Had the knowledge of what was wrong and what I needed to fix it. They where honest and upfront about the cost and the warranty they stand behind. They were clean professional during and after the installation and the system cools and heats like never before... I high recommend D&L services and I will definitely use them again.
Tracy H.
May 2022
5.0
Yes, I recommend this pro
Clay was very informative and actually showed me the issue I was having. After repairs were made it has been wonderfully cool in my house. Would definitely recommend D & L Services to anyone that wants honest work for an honest price!!!!
Melanie K.
May 2022
5.0
Yes, I recommend this pro
$340
Tony and Clay are prompt and professional. Both have many years of experience. They always go the extra mile to give good service. I have used them for many years.
Shirley G.
Jan 2020
4.0
Yes, I recommend this pro
They were fine.
Leonard S.
Feb 2017
5.0
Yes, I recommend this pro
It went great. I've had 3 jobs done by Mr Drake. They came out and did what they said they were going to do and in a timely manner, correctly and in a professional manner.
Sunie G.
Jul 2016
5.0
Yes, I recommend this pro
unknown
Response from D & L Services Heating and Air, LLC

"Thank you for your review. We appreciate you!"

Sally S.
Jun 2016
5.0
Yes, I recommend this pro
unknown
Response from D & L Services Heating and Air, LLC

"Thank you! It was a pleasure working with you."

Joseph B.
Jun 2016
5.0
Yes, I recommend this pro
.
Candida O.
Mar 2016
5.0
Yes, I recommend this pro
unknown
David W.
Jan 2016
5.0
Yes, I recommend this pro
$371

This service event went very well, as expected. Mr. Drake is all about customer service and quality!

I am in the process of a major remodel and AC services and upgrades are part of that remodel. Drake Air has been my go-to company for all my AC needs on this project. One of the notable upgrades was to balance the air flow in one room and reduce the vent noise for that same room. I am happy to report that those completed tasks are a major success!

Going forward Drake Air will be my go-to company for all my AC and Heating needs.


Response from D & L Services Heating and Air, LLC

"Thank you! It was a pleasure working with you."

Amy F.
Jun 2015
5.0
Yes, I recommend this pro
$130
.
Shirley G.
Jun 2015
5.0
Yes, I recommend this pro
unknown
Response from D & L Services Heating and Air, LLC

"Thank you for your review."

Frances W.
Jun 2015
4.0
Yes, I recommend this pro
$2,400
Tony Drake (the firm owner) was punctual at the appointment for the estimate. He seemed quite knowledgable regarding the system and the new insulation products available.
The first crew on the job realized quickly that the job was over their heads and stopped working (on a Wednesday). Tony called me immediately, explained the situation and said that he was working on finding another crew. Received a second call later that afternoon stating that he found another crew who would be available on Friday.  The second crew showed up as promised and completed the job quickly and professionally.
Tony was quite apologetic for the crew problem but in my opinion, approcahed the problem in a professional manner and the job was completed to my satisfaction.
Response from D & L Services Heating and Air, LLC

"Thank you for your patience and understanding with our little "hiccup". Please let us know if there is anything else we can do for you."

Stuart B.
Mar 2015
4.0
Yes, I recommend this pro
They were less than enthusiastic about honoring their warranty. They regretted having giving me the warranty in the first place. I will only use them only for warranty work.
Response from D & L Services Heating and Air, LLC

"We apologize, [removed name], for your perception that we did not want or regretted honoring your warranty. That was in no way our intent. As we explained last summer, there are specific equipment brands that require contractors to purchase the failed equipment or part initially (even those under warranty), then either the customer or contractor will be reimbursed upon warranty approval. It is our oversight for not clarifying this procedure upon your purchase, and we will definitely ensure that future customers are aware of this prior to their purchase."

Ron S.
Jan 2015
5.0
Yes, I recommend this pro
They're just very helpful, reliable and honest. I would use this provider again in the future.
Response from D & L Services Heating and Air, LLC

"Thank you [member name removed] for sending a review about our service. We appreciate your business and loyalty to Drake Air. We will continue to provide quality service and reliability to all our customers. Regards, Tony Drake"

Ron S.
Sep 2014
5.0
Yes, I recommend this pro
$130
Here are a few words to describe Drake Air.... Honest, reliable, friendly, fair price, and just really nice guys.
Tony and his crew spent a few hours with us back in August to help us get our house back to a comfortable state.
The upstairs unit was not cooling properly and with some guidance and suggestions Tony got the unit back in shape.  Also we had full attic insulation blown in and our house is very cool.
 I would highly recommend Drake Air to everyone I know   Thanks guys !!!
Response from D & L Services Heating and Air, LLC

"Thank YOU for allowing us to help solve your a/c problems. We appreciate you and your kind words. It was a pleasure working with you."

Anne W.
Jul 2014
5.0
Yes, I recommend this pro
$319
Replaced the capacitor
Added Freon
Checked the vents and air returns to ensure that the system was working correctly

Response from D & L Services Heating and Air, LLC

"Thank you [member name removed] for your loyalty and business. We appreciate you always."

Anne W.
Jul 2014
5.0
Yes, I recommend this pro
They were very dependable and very knowledgeable. They come when you need them. They will come when you call them no matter what it is. They are really great. They certainly do a very good job and they don't leave a mess. They are all professional but still very friendly and very aware of special needs that you might have. They seem to go beyond their call of duty to me.  I have done business with them for a lot of years.
Response from D & L Services Heating and Air, LLC

"Thank you [removed name]! It's always a pleasure to see you and help in any way we can."

Don P.
Jun 2014
5.0
Yes, I recommend this pro
$100
Tony came out on short notice to make a temporary fix that would give us cool air until the replacement part arrived.  A couple of days later, he returned to replace the part.  He was punctual, polite and fair.  The system is working fine now.  We have an annual maintenance agreement with Drake Air that provides twice a year checks and servicing of our units as well.
Response from D & L Services Heating and Air, LLC

"Thank you [member name removed] for your trust and loyalty in Drake Air. We appreciate you and look forward to taking care of all your needs in the future."

Larney N.
Mar 2014
5.0
Yes, I recommend this pro
$250
The guy who comes out has been doing work for me for years now and he is great. He comes out twice a year but I pay him $250 a year. He is always timely. He comes when he says that he is going to come and he does an excellent job. He fixed my system and this is my second house that I have had him with. He does a wonderful job and he is excellent overall. His price is very reasonable and he is coming out again in a couple of months.
Response from D & L Services Heating and Air, LLC

"Thank you Mr. [member name removed] for the opportunity to service your homes and your loyalty is appreciated."

Toni W.
Jan 2014
5.0
Yes, I recommend this pro
$13,000
I was aware that replacing the approximately 30 year old system was eminent. About a week before Christmas I became aware that my heat was not coming on. We had used Drake a couple of years ago to install a system in another facility so I called them. They came the next day and evaluated my system, which was dead. They came back a day later with a bid for three options. Tony Drake thoroughly explained my options and alternatives. I selected the option that best suited my situation and they promised to have heat for me by Christmas. They commenced the job on December 23 and after two very long days had heat for me by 3:00 PM Christmas Eve. Tony and his entire crew were extremely professional. They were friendly, courteous and respectful of my home. There was no evidence of the extensive job they had done other than a warm Christmas Eve. I am forever grateful that they saved my holiday and cannot recommend them highly enough. While I hope I don't need furnace repairs in the future, I will certainly subscribe to their maintenance and service program.
Response from D & L Services Heating and Air, LLC

"Thank you Ms. [removed member name]! It was a pleasure working with you and we look forward to servicing any equipment needs in the future you may have."

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

D & L Services Heating and Air, LLC is currently rated 4.9 overall out of 5.
D & L Services Heating and Air, LLC accepts the following forms of payment: CreditCard
Yes, D & L Services Heating and Air, LLC offers free project estimates.
No, D & L Services Heating and Air, LLC does not offer eco-friendly accreditations.
No, D & L Services Heating and Air, LLC does not offer a senior discount.
Yes, D & L Services Heating and Air, LLC offers emergency services.
No, D & L Services Heating and Air, LLC does not offer warranties.