Forrest Trumble General Contractor

Overall remodel of the bathroom was successful as far as looks are concerned.  Mr. Trumble had some excellent ideas and went out of his way to insure I was pleased with the bathroom.  During the process of remodeling the bathroom, old termite damage was discovered and repairs also had to be completed in the dining room in the form of removing fireplace and chimney and replacing with french doors.  During the process of completing the dining room, they contracted other jobs.  They completed installing the doors but never painted the outside of the house which was included in the estimate.  There were also several punchlist items that did not get completed in the bathroom.  About a week after they left I had problems with the plumbing in my new bathroom.  As the water was draining from the tub it actually backed up and came out from under the toilet.  I called Mr. Trumble and he came and checked it out and told me to let him know if it happened again.  That was towards the end of February.  I had no problems in March or April.  They still had not finished the outside of the house or the punchlist items but I had several things going on that was keeping me preoccupied so i didn't think much of it - Also, Mr. Trumble had previously done work for me and had always been true to his word so I had no reason to think things had changed.  I would also like to mention here that Mr. Trumble had been paid in full for all his work, both completed and remaining to be completed.  In May,I started having problems with the bathroom flooding again.  I could not stay in the shower long enough to wash my hair or anything other than a quick jump in and out of the shower.  At one point, it even backed up under the toilet seal when I flushed the toilet.  In an 11 day period this happened 6 times.  I contacted Mr. Trumble by text the first time and received no answer, so I called him and left a message.  I finally received a text from one of his associates on May 30 saying he would be back in town on Friday (the next day).  I asked him to call me re: plumbing issues and punchlist items.  He responded that Mr. Trumble would bring plumber with him and asked me to send him a list of the punchlist items.  Never heard from anyone - no one showed up at house or called me.  I contacted his associate again (again by text because no one will call me) and was told that Mr. Trumble would be in that Thursday night, 6/6 and they would be at my house Friday morning.  I still haven't seen anyone and now no one will respond to my inquiries.

Overall experience was positive.  Ran into an obstacle during the house painting that was beyond Mr. Trumble's control (love bugs made it next to impossible to paint more than a few hours a day).  Mr. Trumble goes out of his way to make sure his customers are satisfied.  I have no complaints.